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"Friendly staff"

"The room is spacious and clean, the view to the nature is fantastic. Staffs are friendly. It pays attention to culture and traditions. Love the dinner as well. One thing can be improved, the amenities can upgrade to a better shower head or hair dryer. With this level of hotel, I would expect a better quality of the amenities. Surprised to see a very basic and old shower head and hairdryer. But other than this little things, I love everything of this hotel. Would definitely recommend if you prefer a quiet place to stay with lots of nature around it."

"Although the room is old but the amenities are new and well maintained, food is excellent. "

"very clean, staff are excellent, they will help you for anything, very friendly. not sure about shuttle bus as we drove to it. big sign when you get closer to the hotel. onsen is the best! my skin felt so soft after! "

"Well equipped."

"Room was steaming hot (as most rooms, trains, restaurants, everywheres are in Japan) and would not cool so we had to open the window which meant listening to the trains and the accompanying announcements all night. Nice little underground parking lot amd easy access to the town on foot - or train station if you travel that way. "

"Besides of the clean room and staffs'"

"Great!"

"Room was very nice, but needs some maintenance. Towel holder on the door missing and wall paper peeling. However, still a nice and quiet room. Parking was onsite, free, and accessible. Overall, hotel was very beautiful and is right on the river."