Makino Kogen Onsen Sarasa

excellent

Staff were very helpful. The hotel was clean and location was perfect.

This room looks nothing like the photos. We are a family of 5 (2 adults and 3 kids) and it was so small that we ended up booking a 2nd room at the hotel once we got there because we would have been so crammed. The description states that it fits 6 but even 5 was very uncomfortable and that's why we booked the 2nd room. Also the room had no space to sit or store items and everything was so tight. The furniture and room is outdated and the window faces the wall of another building so you see no sunlight and feel like you are in a cardboard box. One of the worst rooms we have ever stayed in.