Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead.
Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time.
Room service was good. Quick to bring us what we asked for – no complaints!
Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced.
Shuttle to the haram ran every 30 minutes and was on time every time we took it.