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馬拉加諾斯特魯姆機場酒店的評價

3 out of 5
馬拉加諾斯特魯姆機場酒店
Calle Herman Hesse, No.17, Poligono Industrial Guadalhorce, Málaga, Málaga

評價

7.8

不錯

10 分評分，優異；911 則評價中有 270 則" "
8 分評分，不錯；911 則評價中有 414 則" "
6 分評分，一般；911 則評價中有 125 則" "
4 分評分，欠佳；911 則評價中有 61 則" "
2 分評分，很差；911 則評價中有 41 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

guohai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚

8/10 不錯

lidan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

guohai chen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Lawrence (Stockbridge)

Had a noisy group of kids that didn’t settle down to late. Good food and breakfast.
於 2024 年 4 月住了 2 晚

8/10 不錯

Manuel

於 2024 年 4 月住了 1 晚

10/10 優異

Andrea

家人同遊
讚好：設施服務
Great staff, very very friendly and welcoming.
於 2024 年 1 月住了 1 晚
Mariana, reception team 於 2024年1月23日的回應
Thank you so much Andrea for your comment! We are very happy to know that our staff met your expectations.We hope to see u soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mariana, Equipo de Recepción 於 2024年2月12日的回應
Estimado cliente, Gracias por su valoración sobre su pasada estancia con nosotros! Nos alegra que nuestro personal e instalaciones han cumplido con sus expectativas! Un saludo,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mariana, Reception Team 於 2024年2月12日的回應
Estimado cliente,Muchas gracias de parte de todo equipo MN por su valoración en relación a su pasada estancia con nosotros! Esperamos volver a verle pronto! Un saludo,

10/10 優異

ROBERT

讚好：整潔度、職員與服務和住宿狀況
Staff were amazing. The insight restaurant offered a really good breakfast for just 6 euros The only challenge this facility has is the industrial location.
於 2024 年 1 月住了 1 晚

10/10 優異

Jose Luis

親子同遊
讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 1 月住了 1 晚
Mariana, Equipo de Recepción 於 2024年2月12日的回應
Estimado Jose, Muchas gracias por su máxima valoración en su última estancia con nosotros! Esperamos volver a verle pronto en su próxima visita por Málaga! Un saludo,

10/10 優異

Inka

於 2023 年 12 月住了 7 晚
Mariana, Reception Team 於 2024年2月12日的回應
Dear Inka, Thank you so much for your score! It was a pleasure to have you in our hotel.We hope to see you soon! Kind regards,

8/10 不錯

Alan

讚好：整潔度、職員與服務和客房舒適度
Todo perfecto! Aunque hubiese preferido que me diesen caña de matrimonio. Ya que viajaba en pareja
於 2023 年 12 月住了 1 晚
Mariana, equipo de recepción 於 2024年1月19日的回應
Estimado Alan, Primero que todo agradecerle por haberse tomado la molestia en dejarnos un comentario positivo. Para nosotros es muy importante que nuestros clientes se sientan como en casa durante su estancia. Para futuras reservas con nosotros, si viene en pareja, comuníquenoslo a la hora de realzar el check-in para verificar disponibilidad y si es posible, asignarle una cama matrimonial. Esperamos volver a verles pronto, Un saludo,

10/10 優異

Harry

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Great stay here, stay was very kind and helpful and room was lovely.
於 2023 年 12 月住了 2 晚
Mariana, equipo de recepción 於 2023年12月19日的回應
Dear Harry, Thank you so much for your positive comment, we really appreciate it. We are happy to know that our facilities and staff made you have a pleasant stay in our hotel. We invite you to welcome you again to stay with us on your next trip to Malaga. Kind regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mariana, reception team 於 2024年1月19日的回應
Dear customer, We really appreciate your maximum score on your last stay with us. This tells us that we are going on the right way to give you the best service. We hope to see you soon !Kind regards

6/10 一般

Per ola

讚好：住宿狀況
不滿：整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Anders

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Mariana, equipo de recepción 於 2024年1月19日的回應
Thank you so much Anders for your score! We hope to see you soon, Kind regards,

4/10 欠佳

Jane

多人同遊
不滿：設施服務
The widow shutters rattled all night keeping us awake. I heard another guest complaining. The shower leaked under the screen onto the floor. Only one set of towels put out The pool was closed for refurb. The hotel is in an urban setting with no gardens and nothing nice to walk to nearby.
於 2023 年 11 月住了 1 晚
Irene Rubio 於 2023年11月22日的回應
Good afternoon Jane,We would have liked to know your problems during your stay so we could help you have a better experience with us. These are things that we could have solved at the time. Sorry for the inconvenience.Regards

10/10 優異

Soledad

讚好：整潔度、職員與服務和住宿狀況
El hotel está perfecto, muy limpio, habitación amplias. Lo único que está un poco apartado del centro, en un polígono y para moverte tienes que hacerlo en coche
於 2023 年 11 月住了 2 晚
Mariana, Equipo de Recepción 於 2023年11月11日的回應
Estimada Soledad, Muchísimas gracias por haberse tomado de su tiempo en dejarnos un comentario positivo. Nos alegra saber que nuestro hotel cumplió con sus expectativas, y sus palabras nos indican que estamos yendo por el buen camino. De parte de hotel MN, le invitamos nuevamente a volver a hospedarse con nosotros en su próxima visita a la bella Málaga. Un saludo

10/10 優異

Andres

於 2023 年 10 月住了 6 晚
Mariana, equipo de recepción 於 2023年11月28日的回應
Estimado Andres, Queremos agradecerle por haber escogido MN en su ultima estancia en Málaga. Nos llena de mucha satisfacción que nuestro hotel haya cumplido con sus expectativas. Esto nos indica que estamos yendo por el buen camino para proporcionarles el mejor servicio. Esperamos volver a verle pronto Un cordial saludo

8/10 不錯

Lone

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt hotel
Super dejligt hotel. Skøn swimmingpool på taget. Dejlig mad i restauranten. Desværre var det et kedeligt industriområde…..så det var ingen fornøjelse at gå en tur. Men dejlig tæt på lufthavnen
於 2023 年 11 月住了 1 晚
Irene Rubio 於 2023年11月22日的回應
Dear Lone, thank you for your words about your stay with us. We hope to see you back very soon. Regards

8/10 不錯

Sven

商務旅客
讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Irene Rubio 於 2023年11月22日的回應
Dear Sven,Thank you for your score!

8/10 不錯

Oddlaug Helene

於 2023 年 10 月住了 1 晚
Irene Rubio 於 2023年11月22日的回應
Dear Helene, thank you for your score!

10/10 優異

Marie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Mariana, Reception Team 於 2023年10月16日的回應
Dear Marie,We really appreciate that you took the time to leave us a comment. We are really happy that our hotel has met your expectations. This tells us that we are going on the right way. We hope to see you again soonKind Regards

8/10 不錯

Lucilla

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Mariana, Reception Team 於 2023年10月19日的回應
Dear Lucilla, Thank you so much for taking your time to leave us a possitive comment, we really appreciate. We are happy to know that you enjoy your stay with us, and we are inviting you again to welcome you in the beautiful Malaga, and choose us again. Kind Regards,

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel, room, pool, breakfast, and underground parking were really great. The only knock here was the neighborhood, next-door brothel, and distance to stores. But I'd stay in the hotel again without hesitation.
於 2023 年 10 月住了 2 晚
Mariana, Reception Team 於 2023年10月9日的回應
Dear David,Thank you very much for taking your time to leave us a positive comment. We are very grateful that you liked our hotel, and that you enjoyed your stay. We hope to see you again soon,

8/10 不錯

Emmanuelle

於 2023 年 10 月住了 1 晚
Irene Rubio 於 2023年11月22日的回應
Dear Emmanuelle,Thank you for your score!

10/10 優異

Carlos

Très bien
於 2023 年 10 月住了 2 晚
Mariana, Equipo de Recepción 於 2023年10月9日的回應
Estimado Carlos,Muchas gracias por habernos dado la máxima puntuación en su última estancia con nosotros. Estamos muy contentos de saber que nuestro hotel cumplió con sus expectativas. Esperamos volverme a verles muy pronto Un saludo,

8/10 不錯

ASTERIS

讚好：整潔度、職員與服務和客房舒適度
Spacious and clean rooms near the airport
Just a convenient stay near the airport. Spacious and clean rooms.
於 2023 年 9 月住了 1 晚
Mariana, Reception Team 於 2023年9月21日的回應
Dear Asteris,First of all, from MN we want to thank you for taking your time to leave us a review. We are very happy that our hotel has met your expectations. We really appreciate that you have chosen us and trusted us.We hope to see you again soon Kind Regards,

8/10 不錯

Stian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mariana, Reception Team 於 2023年9月23日的回應
Dear Stian, We are very grateful to you for taking the time to leave us a rating. This tells us that we are on the right way in terms of giving you the best service. We are delighted that you enjoyed your stay and that we met your expectations.We hope to see you again, Kind Regards,

6/10 一般

Martin

於 2023 年 9 月住了 1 晚

10/10 優異

Rafael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Algo que considero tienen oportunidad de mejorar es información sobre el traslado en transporte público. Mi interés mayor fué la cercanía con el aeropuerto y cumplió con ello
於 2023 年 9 月住了 3 晚
Mariana, Equipo de Recepción 於 2023年9月13日的回應
Estimado Rafael, Agradecemos su comentario y puntuación. Nos alegra saber que tuvo una estancia agradable. Respecto a la información del transporte público estamos trabajando en ello, muchas gracias por la sugerencia Un saludo

10/10 優異

Mary

於 2023 年 9 月住了 1 晚
Mariana, Reception Team 於 2023年9月10日的回應
Thank you so much Mary for your amazing score about your last stay with us. We really appreciate you taking the time to rate us. This increasingly drives us to continue improving to give you the best service.Kind Regards,

6/10 一般

Roman

讚好：整潔度
Mixed experience
I stayed in the hotel for two days, and experienced both ups and downs. Up: good breakfast, but (down) had to wait 20 min for my on-order scrambled eggs with bacon. There was no ketchup or red souse. Up: nice room, but (down) the air conditioner had just one setting, cooling +21 oC full speed, take it or leave it. The bathroom had no hooks to hand clothes on, the shower had no door (thus water splashed on the floor), and there were no cups to put my toothbrush in. There was a fridge, but no cups or utensils. Up: swimming pool, but (down): it was only reachable by elevator, while the door to the stairs was locked. Isn't it against the safety rules? There was no towels in the pool area. The safe box in my room was locked; personnel said - ask again tomorrow. One ATM on the ground floor malfunctioned, another one at the entrance was switched off, and both vending machines in the lobby had a sign "out of order" (but otherwise seemed OK). I asked in the restaurant to see the menu - got a QR code that led nowhere. At the end of my stay I wondered whether anything in the hotel was working properly. Oh, and a cherry on the cake - when the internet page asked for my comments, I dutifully filled in the available space, clicked "submit" and received an error message. To finish on a positive note - the personnel did print out my boarding pass. Thank you!
於 2023 年 9 月住了 2 晚

6/10 一般

Mohammad Mehdi

不滿：客房舒適度
Særlig oplevelse
Stedet er ok ift. prisen men det er tæt på en natklub, og det kommer nogle gæster fra natklubben sent om natten og gør natten lidt specielt med deres seksuel aktiviteter med højlydt at man hører fra andre rums. Det var da ubehageligt.
於 2023 年 9 月住了 1 晚

8/10 不錯

JOSE ROBERTO

於 2023 年 8 月住了 2 晚
Mariana, Equipo de Recepción 於 2023年9月8日的回應
Muchísimas gracias Jose por tomarse su tiempo en dejarnos una puntuación. Es muy gratificante para nosotros saber que nuestro hotel cumplió con sus expectativas. Desde el MN les invitamos nuevamente a disfrutar de nuestras instalaciones en la bella MálagaUn saludo,

2/10 很差

José

伴侶同遊
讚好：職員與服務
Située dans une zone artisanale.. la fete jusqu'à minuit et à 5 heure du matin musique et chants dans les couloirs l"hotel... piscine non Surveillée !! Les tarifs demandés sont exorbitants par rapport à la qualité offerte.
於 2023 年 9 月住了 1 晚

6/10 一般

TAANYA

讚好：整潔度和職員與服務
不滿：住宿狀況
Lovely staff, average airport hotel and facilities.
於 2023 年 8 月住了 1 晚

10/10 優異

Jose (Burnaby)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Mariana, Equipo de Recepción 於 2023年8月30日的回應
Estimado Jose,Gracias por dedicarnos su tiempo en ponernos una puntuación. De parte de Malaga Nostrum, le damos las gracias por habernos escogido y nos alegra saber que hemos cumplido con sus expectativas. Esperamos volver a verles pronto,

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和住宿狀況
Chambre spacieuse et bon équipement. Propreté douteuse fourmis sur le lit odeur d’égout dans la douche siphon lavabo bouché bref hygiène douteuse
於 2023 年 8 月住了 3 晚

10/10 優異

Marisell

於 2023 年 8 月住了 1 晚
Mariana, Reception Team 於 2023年8月29日的回應
Dear Marisel,Thank you for evaluating your recent stay with us. It is very gratifying for us to know that our hotel met your expectations. We hope to see you again soon

8/10 不錯

Joel

伴侶同遊
Good but the place around was bad
於 2023 年 8 月住了 1 晚

10/10 優異

Sami

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pool good area abit run down but bus is close by
於 2023 年 8 月住了 3 晚
Mariana, Reception Team 於 2023年8月22日的回應
Thank you very much Sami for taking your time to share your experience with us.We are very happy that you enjoyed your stay in our hotel and wonderful pool,We hope to see you again soon.

10/10 優異

Mark

於 2023 年 8 月住了 1 晚
Mariana, Reception Team 於 2023年8月22日的回應
Hello Mark, We cannot thank you enough for your kind feedback about your recent stay with us. Your review means a lot to us and makes us see that we are on the right track!We hope to you soon

8/10 不錯

Carmen

讚好：職員與服務
El personal lo mejor eran lo más.El transporte al centro también es bastante bueno.Y por lo demás hotel normal y no podemos pedir más ya que está en un polígono Industrial.
於 2023 年 8 月住了 3 晚
Mariana, Equipo de Recepción 於 2023年8月16日的回應
Muchisimas gracias Carmen por su comentario,nos alegra saber que disfrutó de su estancia con nosotros.Esperamos volver a verles pronto

8/10 不錯

Christiania

伴侶同遊
不滿：住宿狀況
La piscina y el ambiente con música wuai, pero la abitacion me decepciono una olor muy fuerte a umedad que pecado.
於 2023 年 8 月住了 1 晚

8/10 不錯

Anne Lise

讚好：整潔度和客房舒適度
於 2023 年 8 月住了 4 晚
Mariana, Reception Team 於 2023年8月13日的回應
Thank you so much Anne for your score.We would love to have you back in our MN hotel and of course in the lovely Malaga Kind Regards,

2/10 很差

Clinton

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Worse hotel I stayed at.
Items in bathroom were broken and covered with a black bag and as I complained about it they decided to charge me €100 about 30 minutes after I left the hotel which I am claiming back from my bank.
於 2023 年 8 月住了 3 晚

8/10 不錯

Ángel

讚好：整潔度、職員與服務和住宿狀況
Nos dieron la habitación muy tarde, sobre las 19:00 horas, estábamos cansados y tuvimos que esperar bastante. Inaceptable
於 2023 年 8 月住了 1 晚

10/10 優異

Nigel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel for a night after a late flight, friendly staff, efficient, clean smart rooms and a good breakfast
於 2023 年 8 月住了 1 晚
Mariana, Reception Team 於 2023年8月14日的回應
Dear Nigel,We really appreciate that you have taken the time to leave us a positive comment. We will be delighted to have you back at our hotel and enjoying our pool and delicious menu in Malaga.We hope to see you soon,

10/10 優異

Jaakko

於 2023 年 8 月住了 2 晚
Mariana, Reception Team 於 2023年8月11日的回應
Thank you so much for your excelent escore about your last stay with us. We are glad to know that our hotel met your expectations.From MN hotel we hope to see you again soon to continue providing you with the best service.Kind Regards