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凱藝酒店 - 近猛獁山滑雪度假村的評價

2.5 out of 5
凱藝酒店 - 近猛獁山滑雪度假村
Mammoth Lakes, CA

評價

7.4

不錯

10 分評分，優異；1002 則評價中有 275 則" "
8 分評分，不錯；1002 則評價中有 351 則" "
6 分評分，一般；1002 則評價中有 177 則" "
4 分評分，欠佳；1002 則評價中有 106 則" "
2 分評分，很差；1002 則評價中有 93 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

7.0/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

Chih Hsun (Twaiwan)

值得去小住
經濟實惠，早餐不錯

6/10 一般

真實旅客

讚好：整潔度
Good place
Good breakfast

8/10 不錯

Haley

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

8/10 不錯

Drake

讚好：整潔度、職員與服務和住宿狀況
Nice spot to for stays
於 2024 年 4 月住了 1 晚

10/10 優異

Jian (San Francisco)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Free self parking on the groundfloor/ free breakfast/clean & quiet room/convenient facilities and always available free coffee/ friendly staff are alll wonderful
於 2024 年 4 月住了 2 晚

10/10 優異

Denis

讚好：整潔度、職員與服務、設施服務和住宿狀況
C’est super! Les gens sont très gentils.
於 2024 年 4 月住了 1 晚

6/10 一般

Jennifer

伴侶同遊
讚好：職員與服務
Rooms were run down and not the cleanest. Location was great and staff was personable.
於 2024 年 4 月住了 2 晚

6/10 一般

James

讚好：職員與服務
Way too much money for a low budget hotel but that’s not unusual for Mammoth. Good breakfast, good hot tub, rooms are ok. It’s what you need.
於 2024 年 3 月住了 1 晚

10/10 優異

Alisa

讚好：整潔度
於 2024 年 4 月住了 2 晚

8/10 不錯

sonya

多人同遊
讚好：整潔度、職員與服務和設施服務
Staff was super nice and helpfull.
於 2024 年 3 月住了 2 晚

8/10 不錯

majid

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Actually I like it better than Airbnb at least better beds and for sure cleaner sheets, Breakfast was a winner so convenient, and really like the Jacuzzi, Overall for the price was really worth it.
於 2024 年 3 月住了 2 晚

10/10 優異

John

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 3 月住了 2 晚

10/10 優異

Ariana Joy

於 2024 年 2 月住了 2 晚

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務和設施服務
Underground parking but needed 4x4 or chains to exit. Breakfast was standard. Good. Room outdated. Slept fine. Quiet in back side of property. Very friendly reception people. Hot tub is huge. Great after skiing. Very convenient to Mammoth. Restaurants within 5 min drive.
於 2024 年 2 月住了 3 晚

4/10 欠佳

Sandra

不滿：整潔度和住宿狀況
This property is very beat up and run down. The common areas were filthy. The rooms were a little better. The room doors had big gaps so the noise and light from the hallway came into the room. Two of our rooms smelled like dirty diapers. Definitely no worth the price we paid.
於 2024 年 2 月住了 1 晚

8/10 不錯

Edith

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bueno
於 2024 年 1 月住了 1 晚

10/10 優異

Charles

讚好：整潔度、職員與服務和住宿狀況
Parking garage makes this place extra convenient
於 2024 年 1 月住了 1 晚

10/10 優異

Olivia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Positive stay
Staff was friendly and helpful, breakfast was really good! Bus to the mountain is right across the street.
於 2024 年 1 月住了 1 晚

6/10 一般

Jaime

家人同遊
讚好：職員與服務
不滿：住宿狀況
We paid top dollar over the winter break for a ski trip. The hotel is ok. It was clean but not great. They did the minimum on upgrading this older hotel. Looks like new flooring was put in the rooms but needs more refreshing. Our first room had no heat and a tv that didn’t work. Fortunately the man on the evening shift was very helpful & found a room for us. The carbon monoxide detector kept going off and we did not sleep very well. We tried to take the battery out of the detector but it wouldn’t budge.
於 2024 年 1 月住了 1 晚

10/10 優異

Susanne (Santa Monica)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service. Coffee, tea, hot chocolate, cookies available. Room was cleaned every day. Skibus across the street. parking in garage.
於 2023 年 12 月住了 5 晚

2/10 很差

tariq

於 2023 年 12 月住了 3 晚
Vivek Bhardwaj 於 2024年1月2日的回應
Thank you for taking the time to complete online survey regarding your recent stay at Quality Inn near Mammoth Mountain Ski Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our hotel. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Vivek BhardwajTask Force General ManagerQuality Inn near Mammoth Mountain Ski Resort7909345114

6/10 一般

Ferris

於 2023 年 12 月住了 1 晚
Vivek Bhardwaj 於 2024年1月2日的回應
Dear Ferris,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Mammoth Mountain Ski Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our hotel. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Vivek BhardwajTask Force General ManagerQuality Inn near Mammoth Mountain Ski Resort7909345114

10/10 優異

brian

於 2023 年 12 月住了 2 晚

4/10 欠佳

Ariana

於 2023 年 12 月住了 2 晚
Vivek Bhardwaj 於 2024年1月2日的回應
Dear Ariana,Thank you for taking the time to complete online survey regarding your recent stay at Quality Inn near Mammoth Mountain Ski Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our hotel. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Vivek BhardwajTask Force General ManagerQuality Inn near Mammoth Mountain Ski Resort7909345114

10/10 優異

rosalba

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really like to stay here. Very clean, personnel was very nice, check-in very easy and the breakfast is pretty good. Definitely we will stay here again!
於 2023 年 11 月住了 1 晚

8/10 不錯

Drake

讚好：整潔度和設施服務
Not to bad
於 2023 年 11 月住了 1 晚

6/10 一般

Thomas (Arlington)

於 2023 年 11 月住了 1 晚

4/10 欠佳

Kaitlyn

多人同遊
不滿：整潔度、設施服務和住宿狀況
We didn’t expect a lot but this place couldn’t meet the bar. We walked into the room and it literally smelled like poop and gasoline. The paint in the shower and tub was peeling, and the property itself was rather run down. We also discovered that someone left the pilot light on for our wall heater and it was just leaking gas because it wasn’t lit. So that’s a safety issue. Pretty disappointed
於 2023 年 11 月住了 2 晚

6/10 一般

Dennis

於 2023 年 11 月住了 1 晚

8/10 不錯

Eduardo A

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度
於 2023 年 10 月住了 2 晚
max 於 2023年11月4日的回應
THANKS FOR THE REVIEW

6/10 一般

Steve

讚好：客房舒適度
不滿：住宿狀況
so so
Heater was not working and room cold. Asked in th emornoimng rtop have it checked and nothing done
於 2023 年 10 月住了 2 晚
max 於 2023年11月4日的回應
SORRY FOR THE INCONVENIANCE.

6/10 一般

Wayne

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
max 於 2023年10月26日的回應
Sorry not to fulfill your expectations

10/10 優異

Bob D.

讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚
max 於 2023年10月26日的回應
thanks for your great response.

6/10 一般

Ming

讚好：整潔度和職員與服務
Everything great except this place does not have A
Everything seems fine except this facility did not have air conditioning
於 2023 年 10 月住了 1 晚
md 於 2023年10月18日的回應
Sorry but our property have no air conditioners.

6/10 一般

Alan

伴侶同遊
It seems like everything in Mammoth is beat up and dated. The people are nice!
於 2023 年 10 月住了 1 晚
max 於 2023年10月26日的回應
Sorry not to fulfill your expectations

10/10 優異

Jason

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice!
於 2023 年 9 月住了 1 晚
max 於 2023年10月26日的回應
Thanks for your great review.

6/10 一般

Suzanne

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The floor in our room was laminated and falling apart in so many areas it pinched my foot while I was barefoot!
於 2023 年 10 月住了 1 晚
md 於 2023年10月13日的回應
sorry for the inconveniencethe work for installing new floors is going on.On your next visit there will be no complaint.

4/10 欠佳

Manuel

伴侶同遊
不滿：住宿狀況
This property needs complete renovation, seems to be right out of the 1980s. The price/value ratio is not good at all.
於 2023 年 10 月住了 1 晚
md 於 2023年10月13日的回應
sorry for the inconveniencethe work for installing new floors is going on.On your next visit there will be no complaint.

2/10 很差

Thomas

家人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The CO/gas detector repeatedly went off during the night and I got very little sleep. When I told the front desk what was happening, the person told me that they have been having problems with these detectors and that they were looking to replace them. That didn’t help me after I’d paid $180 for the night so that I could try to get some sleep. They should have already been replaced if they were having issues with them. Regarding the facilities, they were fine for the price, the hot tub was nice, and the staff was friendly. If I would have gotten some sleep, I would have given a better review.
於 2023 年 10 月住了 1 晚
md 於 2023年10月11日的回應
Sorry for the inconvenience caused due to the gas detector my maintenance guy has already fixed the problem.

4/10 欠佳

CESAR

多人同遊
不滿：整潔度、設施服務和住宿狀況
This place is pretty sad and run down. Room walls had stains throughout, shower tub coating was peeling in several areas and the caulking around the tub needs to be reapplied, sink faucets clogged up with just water, lamp light bulbs were different colors, window’s seal was broken so it let in the cold which created a lot of condensation, hallway carpet was stained and fraying in many areas. Mattress was springy and bed frame creaked quite a bit. Room fridge knob was broken and set to freeze level so it froze our food, breakfast options were ok but the scrambled eggs were soupy each day. Place needs a serious remodel. Not worth the nightly rate I paid.
於 2023 年 10 月住了 3 晚
md 於 2023年10月11日的回應
Sorry for the inconvenience caused.Will look in all matters.

8/10 不錯

Massimo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
md 於 2023年10月11日的回應
thanks

8/10 不錯

Jorge

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room designed for winter guests (skiers, no carpet) but found it comfortable.
於 2023 年 9 月住了 2 晚
md 於 2023年10月13日的回應
Thaks for the good review

10/10 優異

diana

於 2023 年 9 月住了 1 晚
max 於 2023年10月26日的回應
Thanks for your kind review.

8/10 不錯

Wolfgang

讚好：整潔度和職員與服務
於 2023 年 9 月住了 1 晚
max 於 2023年11月4日的回應
THANKS FOR THE REVIEW.

8/10 不錯

Silvia

家人同遊
讚好：整潔度和客房舒適度
Bien, pero puede mejorar mucho
El hotel está bien ubicado en Mammoth Lakes para ir a los lagos y a 45 minutos de Yosemite, además, queda al lado de varios restaurantes y comercios. La atención no fue buena, nos recibió una chica que dijo que el hotel estaba full y nuestra habitación estaba pagada completa antes de arribar. Nunca nos dieron alguna indicación de nada, no hay milla extra de asesoría al visitante a pesar de ser un sitio tan turístico y de contar con los recursos para hacerlo. Las habitaciones son algo viejas y la bañera muy deteriorada. Mi hijo se resbaló en la misma y golpeó. No es un hotel para personas mayores.
於 2023 年 9 月住了 3 晚
md 於 2023年10月11日的回應
Thank you for kind response.

8/10 不錯

Dennis

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Have stayed t this property and it is a very consistent place to stay. They have recently refinished the rooms with flooring snd took out the old carpet, a plus for cleanliness. Check in was quick an efficient. Jacuzzi at this property is great, like a small pool. I see my self staying there again.
於 2023 年 9 月住了 2 晚
md 於 2023年10月11日的回應
Thanks for your review.

6/10 一般

Amanda

讚好：整潔度和職員與服務
不滿：設施服務
Convenient location. Very close to mammoth, 50 min drive from Yosemite. Great indoor jacuzzi, except it wasn’t working on our last night. Overall rooms and property in major need of maintenance. I would guess the owners don’t want to invest in proper maintenance improvements, considering everything is falling apart and taped together. But if you’re just looking for a bed in close proximity to the mountain this will do.
於 2023 年 9 月住了 3 晚
md 於 2023年10月11日的回應
Sorry fo the inconvenience.We are planning for a major renovation.

2/10 很差

Wayne

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place is a dump. The floor in the room was waterproof laminate laid over the old carpet. Don't walk on it barefooted. It will bite you. The TV remote would not work, you have to do everything manually on the TV itself. The room smelled like someone purposely dumped a bottle of air freshener on the floor to cover up the smell from the mold and mildew. GO SOMEWHERE ELSE.
於 2023 年 9 月住了 2 晚
max 於 2023年9月23日的回應
Sorry for the inconvenience.

10/10 優異

joelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tout ok
於 2023 年 9 月住了 1 晚
max 於 2023年9月23日的回應
Thank you for your kind review

2/10 很差

angelina

The spa is out of order for some days, but the web didn’t mention. We come because of the spa. So bad.
於 2023 年 9 月住了 1 晚
max 於 2023年9月23日的回應
Sorry for the inconvenience. The spa was closed for regular maintenance now its open.