Dear Valued Customer Florian Muja, on behalf of my staff, would like to thank you so much for your positive review of your stay at Hotel El Maltese, Granada, Nicaragua,we wish you a safe trip to your next destination and hope to visit us again in future

Estimado cliente valioso Y. Me alegra saber que le gusta el personal del hotel y la ubicación del hotel, y lamentó que el área del baño no estuviera limpia adecuadamente.

Dear customer, sorry to hear that your room not cleaned during your stay at the hotel, it was more easier to talk with the reception to clean your room anytime, your reservation policy was not included with your cheapest rate. I hope you will have a nice safe trip to your next destination.

Thanks for your rate

Thank you so much for your kind positive review about the hotel

Dear Valued customer, Thanks for the awesome review Mrs. Smith,! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

we apologize, this room is right now under massive maintenance, the person you asked to change your room was a night security guard and has no permission to change the room before he has to go ahead from the manager whose was her mobile phone out of rich .

Gracias

gracias por su comentario positivo sobre su estadía en el hotel, lo apreciamos y deseamos volver a verlo como cliente frecuente,

sorry to hear that you were not happy,

Thanks so much for your positive feedback, I appreciate it, and hope to see you soon again in the near future.

Dear elith,Thanks so much for your positive review for your stay at rhe Hotel, hope to see you again ,

sorry for the bad experience you had that night, but again you should complain to change the room for you or to change the bed if necessary as the staff can change it for you easily because the hotel rooms are not full when the A/C was not working immediately the staff changed the room for you

Thanks for your positive review. We are really appreciate, hope to visit us again in near future.

Dear guest, The problem would have been easily and faster solved if you just parked your car for a minute outside the hotel and asked reception for assistance, instead of calling both our hotel and hotel.com. I was informed that you called the hotel to cancel your reservation that was booked under a Policy that states that you have the right to refund if cancellation is made 2 days before arrival check in date. I think it is unfair for you to say that hotel has bad customer service and don’t understand English when they fully understood that you just wanted to cancel your stay!

Thanks so much for your feedback about your stay at Hotel El Maltese Granada. Hopton welcoming you in future, Best regards

Merci pour vos commentaires, vous devez mentionner que le propriétaire de l'hôtel vous a déjà donné le petit déjeuner gratuit même s'il n'était pas inclus dans sa liste de confirmation de réservation.

Muchas gracias por tu comentario.

Dear Valued Customer Mr. Per Kristian, Glad we Noticed that you like the hotel location and the staff, would like to thank you for your nice comment and gave us the top grade review, I wish to see you here again as a frequent customer, and wish you a nice trip back to Costa Rica, Best regards

Thank you so much Mrs. Patricie Our biggest reward is customer satisfaction.

Dear Mrs. Hodan A Essa Thank you very much for the excellent qualified us. We gladly help our clients in whatever they need and we wait for them with open arms. Kindly Regards, Patricia.

Muchas Gracias Estimado Cliente de Expedia, valoramos mucho su puntuación. A la orden siempre.

Dear Guest. Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one on the whole, be it comfort in your room, service offered by our staff, hotel's prime location near the lake and close to all tourist attractions and places of entertainment. Most of our maintenance work is done in the coming low season so as not to disturb our guests with noises, dust, smell of paint etc. I am very sorry to hear that the wifi was mostly off and after your comment we added another service provider so that if one is not connecting the other provider can be used. Thank you for taking your time to provide us and our future customers with such detailed feedback and we hope to welcome you back in the very near future. Regards M. Fluti

Dear Valued Guest Mr. Steve , Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us, Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again and agian in the near future. Best regards

Dear Mr. Tyrone, I really appreciate your positive comment and feedback to your stay at our hotel, was nice meeting you and hope to see you here again as a valued guest, we will miss you, God bless you. Best Regards

Dear Jen, Thanks for your kind feedback about your stay at Hotel El Maltese, Granada, wish to see you again as a guest, Best regards M. Fluti

Thanks for your feedback,

Dear Valued customer Gina, Thanks so much for your comments and recomandation for hotel el Maltese in granada, wish you a safely flight back to your home , Best regards

Estimado cliente, gracias por sus comentarios, estamos tratando de hacer nuestro mejor esfuerzo y gracias por su atención,

Dear Valued Customer Larry, Thank you so much for your excellent comment about your stay at Hotel El Maltese Granada, and hope to see you again, really appreciated , Best Regards Hotel Manager

Merci Madame Mina Ce fut un plaisir pour mes collègues et moi savoir et servir, merci pour l'excellente note donnée à nous et mentionné des détails sur l'emplacement, la propreté et le petit déjeuner. Nous attendons les bras ouverts à tous!, Meilleures salutations et bénédictions à toute la famille.

Thank you very much Appreciated Huesped for the valuation provided and to mention our attention to the client and services. We hope to see you soon!, Best regards from Hotel Maltese.

Estimado Huésped de Expedia.com Muchas Gracias por dedicar unos minutos de su tiempo a describir su experiencia en nuestro Hotel y recomendarnos tanto por nuestra Ubicación así como por nuestro personal. Esperamos verte pronto, Saludos Cordiales, Patricia Trujillo. Administradora.

Dear Valued customer Duane, thanks so much for your kind feedback, wish to visit us again. Best Regards M. Fluti

Dear Valued Customer, your comments its valuable for us we would like to thank you for giving us your time to show your satisfied stay at the hotel el Maltese, and hope to see you again in near future , Best regards hotel management

Kære kunde, på vegne mig og mine medarbejdere vil gerne takke dig så meget for at give os din tid til at vise din tilfredshed på vores hotelophold i Granada, og ønsker at se dig igen i nær fremtid, Med venlig hilsen M, Fluti

Dear Valued Customer Mr. Eduardo, Thank you for you Giving us your time to share your experience for your stay at hotel El Maltese, and wish to see you again in near future. Best Regards M. Fluti

Muchas Gracias Estimado Sr. Chavarria por darnos una excelente opinión de nuestras habitaciones, ubicación y atención al cliente, en cuanto a los acabados del Hotel le comento que estamos bajo nueva administración y estamos en proceso de remodelacion.

Muchas Gracias estimado Huésped por tomarse el tiempo a calificarnos, esperamos verte pronto! Saludos Cordiales.

Estimado Huesped Muchas Gracias por su evaluacion, Esperamos verlo pronto. Saludos Cordiales.

Muchas Gracias Estimada Deborah, por su comentario nos alegra mucho escuchar su excelente opinión de nuestro Desayuno, esperamos verla pronto. Saludos Cordiales,

Dear Valued Customer Mr carlos, Glad to know that you did enjoyed and satisfied your holiday with Miss Julie at Hotel El maltese In Granada city, thanks so much for your kind review about the hotel location and the staff, I appreciated and hope to see you again, My Best Regards

Dear Valued Customer Mr. Thorbjorn. Thank you so much for your kind's excelente review to your stay at hotel El Maltese, I really appreciated, and wish to see you again next year. My Best Regards