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格拉納達瑟琳娜旅舍的評價

3 out of 5
格拉納達瑟琳娜旅舍
Calle La Libertad, Granada

評價

8.0

很好

10 分評分，優異；109 則評價中有 52 則" "
8 分評分，不錯；109 則評價中有 27 則" "
6 分評分，一般；109 則評價中有 15 則" "
4 分評分，欠佳；109 則評價中有 5 則" "
2 分評分，很差；109 則評價中有 10 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置优越，酒店各种条件很好，就是住太多人了，有点吵
於 2017 年 12 月住了 3 晚
Hi!! Thanks fo the review. We hope to see you soon!

6/10 一般

Daniela

商務旅客
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
I found an scorpion in the room
於 2024 年 4 月住了 2 晚

10/10 優異

Susana

讚好：整潔度、職員與服務和住宿狀況
Maravilloso todo super recomendado
於 2024 年 2 月住了 1 晚
Selina 於 2024年3月15日的回應
Hi Susana!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

10/10 優異

Telvys

讚好：整潔度、職員與服務和住宿狀況
almost perfect
於 2024 年 1 月住了 1 晚
Selina 於 2024年3月15日的回應
Hi Telvys!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

8/10 不錯

Tomas

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
This is mainly a hostel focused on budget travellers, however, there are double rooms with a bathroom available, too. Don’t buy food and drinks at this hostel as they are heavily overpriced. You can dine and drink half price elsewhere. On the other hand you can purchase some local trips, transports and various activities at the reception at a reasonable cost. The hostel looks quite dated and the room equipment is poor. I still liked the pool and vibes. The breakfast included was reasonable.
於 2024 年 1 月住了 2 晚
Selina 於 2024年3月15日的回應
Hi Tomas!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

6/10 一般

Gismark

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Took us 40 minutes to check in. We are Nicaraguan locals and there was a clear preference from the staff to check in foreigners faster, whilst leaving us locals to the side. Coming back to the hostel late at night we were also stopped and asked to once again show proof of our stay through our IDs and hotel bracelets (which we already had on) while foregneirs walked in without trouble.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Cameron

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very disappointing experience
Private rooms do not get wifi signal- if you plan to work remotely while you’re there, don’t expect to be able to do it from your desk. The coworking space was booked for two full days for a private event so dozens of remote workers were scrambling to find somewhere to work without any notice. Disappointing stay and very below the typical standards set by Selina
於 2024 年 1 月住了 1 晚

4/10 欠佳

Cameron

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 優異

Alain

於 2023 年 12 月住了 3 晚

4/10 欠佳

anthony

於 2023 年 12 月住了 1 晚

2/10 很差

AaRone

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This was the worst hostel I have ever stayed at the kitchen water kept going out so for three days, we cannot cook the toilet flooded. The air conditioner went out one of the cleaning ladies stole out of my luggage and to use the stove. You have to use a lighter in one of my attempts to do that a giant flame ignited which led to me getting burned and they issued me a refund and tried to convince me to please not write a review on it, also it took almost 4 days for the supervisor to reach out to me once I made these complaints and there’s an extreme mosquito problem I would not recommend I have traveled around the world and this is literally the worst place I’ve ever stayed I rather have stayed in a trashcan
於 2023 年 11 月住了 7 晚
Selina 於 2023年12月5日的回應
Hello Aaron!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We sorry to hear the incident that you happened, in the location we offer the best assistant immediately when you report us the incident in the kitchen, as part of our commitment to take care of the safety of all our guests within the location, the answer to follow how you feeling is wasn't to stop you write a review for us is importa to follow how was the stay for our guest before, during and after their, sadly we don't chance your Perception that we respect a lot and missing you as a guest.Thank you for staying with us. SincerelyDestination SupervisorThanks & Regards,

10/10 優異

Stephalie (Charlotte)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing! Will return I share more in my other post.
Selina 於 2023年11月20日的回應
hello Stephalie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,

10/10 優異

Stephalie (Charlotte)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Initially I booked for just 2 nights. I left to an Airbnb that unfortunately bamboozled me and my people. Therefore, we found ourselves returning. We loved it at this property. From the welcome drink, yoga class twice a day, massages - excellent food! the Cauliflower Wings were my favorite on the menu. Yet, not always accessible. :( The excursion facilitated made everything super convenient! In my experience their prices are also better than the individuals outside the facility trying to sell you something. Yet, We did meet some people who found a better deal than us. The 1st time I stayed in a deluxe which was really night. I wish I had hot water. I found out the hot water is heated through a solar system. It was pretty cloudy the time I was there. The 2nd time I returned after the incident with the airbnb I was in a suite in the back of the facility. that area was super loud at night vs the area I had the deluxe. Victor the yoga instructor is amazing!!! I sincerely wish I could take his class everywhere I go. I will say it is an advance yoga practice. He is truly my favorite instructor yet, his attention to detail and teaching style hold a special place for us to challenge ourselves and build more trust with ourselves. Ty Victor. @ the bar everyone was incredible - special shout out to Beto The art work kept the enviornment vibrant. I see myself returning for sure. If you choose to go to the volcano excursion pack some toilet paper
於 2023 年 11 月住了 2 晚
Selina 於 2023年11月20日的回應
hello Stepahlie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are really happy for your experience and the great time that you happened in our location. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,

8/10 不錯

Alison

伴侶同遊
Perfect location.
於 2023 年 10 月住了 3 晚
General Manager 於 2023年11月9日的回應
Hello Alison ! Greetings from Selina Granada!! We wanted to thank you for taking time out of your schedule to give us your feedback. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are happy to hear that you liked the location ! Thank you for staying with us and we hope to see you back soon.Sincerely,SPDestination SupervisorThanks & Regards,

8/10 不錯

Gregory (Jacksonville)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent value; right on the main square of this historic city.
於 2023 年 9 月住了 2 晚

2/10 很差

M-p

於 2023 年 9 月住了 1 晚

2/10 很差

Favio

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚

10/10 優異

Erica (Houston)

讚好：整潔度、職員與服務和住宿狀況
Loved the property the staff and food. It was clean and in the center of everything! They offer great tours and shuttles that will save you tons of money!
於 2023 年 3 月住了 3 晚

6/10 一般

Karin

於 2023 年 2 月住了 5 晚

8/10 不錯

Sandra (Olten)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect located Hostel and not to noisy.
於 2023 年 2 月住了 2 晚

10/10 優異

Julian (Miami)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hay un ambiente muy agradable.
於 2023 年 1 月住了 2 晚
Selina 於 2023年10月24日的回應
Hello Julian!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

10/10 優異

Julian (Miami)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy ameno ambiente.
於 2023 年 1 月住了 1 晚
General Manager 於 2023年10月24日的回應
Hello Julia!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

6/10 一般

Nurit

不滿：職員與服務
Very bad practices in food handling
Very bad practices in food handling
於 2023 年 1 月住了 1 晚
Selina 於 2023年10月24日的回應
Hello Nurit!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

8/10 不錯

Maria

10/10 優異

Luis

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Seguridad, y propiedad muy excelente 9/10 👌
於 2023 年 1 月住了 1 晚
Selina 於 2023年10月24日的回應
Hello Luis!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

10/10 優異

Rosemin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient location, awesome helpful and friendly staff, great amenities with full kitchen, pool, games and lots of relaxation areas.
Selina 於 2023年10月24日的回應
Hello Rosemin!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

6/10 一般

Leidy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Yes
Selina 於 2023年10月24日的回應
Hello Leidy!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

10/10 優異

Orielka

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

10/10 優異

Wendy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me gusto todo la verdad un excelente lugar.
於 2022 年 8 月住了 1 晚
Gracias por sus buenos comentarios Wendy, para nos 於 2022年9月7日的回應
Gracias por sus buenos comentarios Wendy, para nosotros es un placer brindarle la mejor de las experiencias. La invitamos a que siga viajando con Selina. Saludos.

8/10 不錯

Soudabeh

讚好：整潔度、職員與服務和住宿狀況
Nice place, good location
於 2022 年 7 月住了 2 晚

10/10 優異

MAYELIN

於 2022 年 7 月住了 2 晚

10/10 優異

Gioconda

家人同遊, 親子同遊
讚好：整潔度和職員與服務
Bonito lugar
於 2022 年 4 月住了 2 晚
General Manager 於 2022年4月22日的回應
Hola Gioconda, Muchas gracias por tomarte el tiempo de escribirnos un review, nos alegra que hayas disfrutado tu estadía con nosotros y esperamos volver a recibirte pronto. Saludos, Equipo Selina

2/10 很差

Keitha

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
If it wasn't a hassle i would've sue the property, when i was taking a shower they didn't have proper dry towels to not fall and be slippery so i smacked my head from the back and i had to go to the hospital to make sure the wasn't internal bleeding. I'm reconsider suing
於 2022 年 3 月住了 1 晚
Selina 於 2022年4月8日的回應
Hi Keitha. We are sorry to hear about the unfortunate event. We take these situations very seriously, and will reconsider our customer service policy to make sure that this situation will not happen again. Our customer happiness rating is of utmost importance to us. Best wishes, Selina team

10/10 優異

jose luis marichal

於 2022 年 3 月住了 8 晚

8/10 不錯

Miguel Garces

讚好：整潔度和職員與服務
於 2022 年 2 月住了 9 晚

8/10 不錯

Eunice

於 2022 年 2 月住了 2 晚

8/10 不錯

Keith

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Good hotel for the money you’re paying for, average 3 star hotel, rooms are great but not the best. Again you get what you pay for. Great staff and great food!
於 2022 年 1 月住了 2 晚

10/10 優異

Thiago

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo para mi estuvo bien
於 2021 年 12 月住了 1 晚
Selina 於 2022年1月9日的回應
Hola Thiago, Nos alegra demasiado que tuviste una excelente experiencia con nosotros, gracias por tomarte el tiempo de escribirnos tu comentario. Espero nos puedas volver a visitar de nuevo. Saludos, Equipo Selina

8/10 不錯

Lesly JuanPablo

伴侶同遊
讚好：整潔度和住宿狀況
Bien
於 2022 年 1 月住了 1 晚
Selina 於 2022年1月9日的回應
Hola Lesly, Muchas gracias por tomarte el tiempo de escrbirnos tu feedback, nos alegra que hayas disfrutado tu estadía con nosotros y esperamos volver a recibirte pronto. Los mejores deseos, Equipo Selina

10/10 優異

Jorge

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo bien
於 2021 年 12 月住了 7 晚
Selina 於 2022年1月9日的回應
Hola Jorge, muchas gracias por darnos tu review. Nos alegra te la pasaste muy bien con nosotros. Te esperamos pronto de nuevo! Saludos, Equipo Selina

10/10 優異

Fabiana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Localização excelente, em frente a praça principal. Ambiente jovem e descontraído, com várias facilidades. Limpeza excelente, das áreas comuns também, inclusive piscina. Café da manhã muito bom, a la carte, com 4 opções. Equipe prestativa e simpática. Não conta com estacionamento, mas deixamos o carro em frente.
於 2021 年 11 月住了 3 晚

8/10 不錯

Daniela

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fueron muy amables, el único detalle fue la habitación que no fue la que pedí..
於 2021 年 11 月住了 1 晚

8/10 不錯

Julian (Miami)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, I enjoyed staying at Selina Granada. They have a very friendly and helpful staff as well as a diverse options of activities on-site. The room had a beautiful view to the city's central park and cathedral as well as the surrounding colonial style arquitecture all around. However, the only negative that I experienced was the fact that I couldn't get a decent sleep on a Saturday night because they were hosting a party with very loud music which lasted until around 3 am. The party appear to be very nice and fun, but the only thing is that it ends too late for my taste. It appears to be the case that they host these types of parties every other Saturday. So the next time I visti I will make sure that my dates don't coincide with said activity.
於 2021 年 10 月住了 1 晚
Selina 於 2021年11月7日的回應
Hi Julian, Thanks so much for writing this review, We are very happy that you enjoy your time with us, and we apologize for your frustration to sleep,even if our party lasted before 3 am , still the noise from the bars at ""la calzada"" is around. But thanking u for bringing this issue to our attention this way you are helping us to continually create a better experience for out guests. We hope if you are near the area you can visit us again, we can coordinate a room far away from any noise. Safe travels Julian, Selina team

6/10 一般

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Auf den Bildern sehen die Zimmer deutlich besser aus. Vor Ort war unser Zimmer nicht wirklich sauber. Außerdem gab es keine Zimmerreinigung obwohl dies so in der Beschreibung stand, es gab nie ein neues Handtuch und es gab nie Toilettenpapier. Das Hotel/Hostel ist sehr laut, am Wochenende wird in Hof eine Disco veranstaltet und durch die dünnen Wände hört man alles bis in die Nacht. Die Mitarbeiter waren wirklich sehr freundlich. Der Wasserdruck in der Dusche war sehr schwach bis kaum vorhanden. Auf Anfrage wollte jemand vorbei kommen und es reparieren, doch es kam niemand. Uns hat der Aufenthalt nicht wirklich gefallen.
於 2021 年 8 月住了 1 晚
Selina team 於 2021年10月6日的回應
Hi, thanks for your time and feedback We are sorry to hear that, our team will do our best to regulate this so it wont happen again.

10/10 優異

Adriana Lucia

於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El ambiente, la atencion todo
於 2021 年 5 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Cercs de todo, la atencion lenta y mala
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

於 2021 年 5 月住了 1 晚

8/10 不錯

Paul

讚好：職員與服務
Central location and a pool but a bit pricey
I liked the pool and location and the air conditioning. The price is expensive for what it is, the room was small, and why they can’t include breakfast seems greedy to me.
於 2021 年 4 月住了 1 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice ,chep, tiene buenos juegos pisina, me la pase bien con toda la familia
於 2021 年 3 月住了 2 晚