2 個室外泳池;小屋 (收費)、泳池傘

棕櫚灘麗思卡爾頓酒店的評價

5 out of 5
棕櫚灘麗思卡爾頓酒店
100 S Ocean Blvd, Manalapan, FL

評價

9.4

完美

10 分評分,優異;793 則評價中有 619 則" "
8 分評分,不錯;793 則評價中有 100 則" "
6 分評分,一般;793 則評價中有 38 則" "
4 分評分,欠佳;793 則評價中有 27 則" "
2 分評分,很差;793 則評價中有 9 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Fiona

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for holiday
於 2023 年 11 月住了 5 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic property, very unique right on the water . So peaceful and the staff were tremendous, special mention to Sarah and Ahmed ☺️ . Thank you all for making my birthday so special
於 2024 年 4 月住了 1 晚
Owner 於 2024年5月1日的回應
Thank you for the fantastic 5-star rating! We are honored to have played a role in your birthday celebration, and we are delighted to know that our staff and the overall ambiance added to the enjoyment of your stay. It was our pleasure to ensure your experience was exceptional.

10/10 優異

Jack

讚好:整潔度、職員與服務和住宿狀況
Great place
於 2024 年 4 月住了 3 晚

10/10 優異

Ramandeep

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super friendly staff
於 2024 年 4 月住了 2 晚

8/10 不錯

Kristine

讚好:整潔度和住宿狀況
Everything was lovely but not all staff were friendly. Some don’t smile or seem happy to be working there.
於 2024 年 4 月住了 3 晚
Owner 於 2024年5月1日的回應
Thank you for your feedback along with your positive rating. We're dedicated to learning and growing from your input.

10/10 優異

john

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A very nice property. Room was comfortable. Service was exceptional. We would return
於 2024 年 4 月住了 5 晚
Owner 於 2024年5月1日的回應
Your kind words are truly appreciated. We look forward to welcoming you back soon.

4/10 欠佳

Alexey (Wellington)

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Vaishali

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful room with the ocean view, good restaurants with the view and clean sandy beach!!! And a very relaxing spa! The staff was very professional and great room service! We are happy that we stayed there and created beautiful memories.
於 2024 年 3 月住了 3 晚
Owner 於 2024年4月17日的回應
Your review captures the essence of our resort perfectly – luxury, relaxation, and the beach! We are thrilled to hear that each member of our team contributed to making your stay memorable. We look forward to welcoming you back.

8/10 不錯

Nancy

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful vacation experience. Hotel/Resort is beautiful and the staff extremely accommodating, service exceptional!! I have only two complaints …..the coffee shop had an awful odor, just terrible very unappetizing. I was looking forward to grabbing a cup in the morning but it was impossible to even walk in the shop. My other complaint is, although the beach is beautiful it does not look as presented in the pictures. I am not sure if the hurricane in the past had anything to do with the fact that the beach area is extremely narrow. It is not spacious to relax, and gets crowded very easy. Only one row of chairs will fit across the beach I did even see and lounge chairs as pictured - disappointing. Spent the week by the pool
於 2024 年 3 月住了 6 晚
Owner 於 2024年4月9日的回應
We're delighted to hear that you had a wonderful vacation experience with us and found our hotel/resort beautiful with exceptional service. We apologize for the inconvenience throughout your trip. We appreciate your feedback and are always striving to improve. We hope to welcome you back for another stay in the future.

10/10 優異

Nashville (Washington)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best resort for families.
於 2024 年 3 月住了 1 晚

6/10 一般

Bernhard

親子同遊
讚好:整潔度
I learned this weekend what a Forbes 5 Star rating means . It means than you still have bad service but from staff who smile and try to use your name. Being served slow with a smile is not worth the extra charge they demand . Plus having to deal with local club members who help to keep the property alive during off season , but break all the rules put a sour taste in our stay. Adult only area means Adult only area, and not reserving chairs means not reserving chairs , your pool attendants are laughing at you and making among during the season, probably much more then the GM. Should have used the Four Seasons, my bad …
於 2024 年 3 月住了 3 晚
Owner 於 2024年4月9日的回應
We're truly sorry to hear about your disappointing experience during your recent stay with us over the busy holiday weekend. Our team does work hard to recognize each guest by name to make you feel welcomed, however we understand your disappointment in your service experience. We appreciate this feedback and take our guests' feedback to heart. We would love the opportunity to make things right and invite you to reach out to us directly so we can address your concerns.

10/10 優異

Rebecca (Wayland)

讚好:整潔度、職員與服務和住宿狀況
Hotel staff amazing and facilities are superb! We love our annual trip to Eau.
於 2024 年 3 月住了 2 晚
Owner 於 2024年4月17日的回應
We're delighted to hear that you enjoyed your stay! Thank you for your kind words and for choosing us for your getaway. We can't wait to welcome you back for another unforgettable experience next year!

8/10 不錯

Kristine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is beautiful and staff is very friendly. We did not like the beach area. It’s very short and only opens up in the afternoon bc of the high tide. Kids did not want to go in bc we had a warning the whole trip. The bright side was lots of seashells. We also didn’t care for the 2 double size bed room. A double size bed is a little small for 2 adults. The bathroom was very pretty.
於 2024 年 3 月住了 5 晚
Owner 於 2024年4月3日的回應
Thank you for sharing your experience with us. We're delighted that you found our hotel beautiful, our staff friendly, and enjoyed some of our amenities. We apologize for any inconvenience you experienced during your trip. Your feedback is invaluable to us as we continually strive for improvement. We hope for the chance to welcome you back in the future.

10/10 優異

felipe

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location
於 2024 年 3 月住了 2 晚

10/10 優異

jenny (Wilmington)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great
於 2024 年 3 月住了 2 晚

10/10 優異

Melissa

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service at this hotel is really what makes it stand out. It is truly exceptional. Every one of our group of 5 had multiple stories to tell about a staff member who went above and beyond. From the gift shop lady, to the housekeeping, to the restaurant staff, to the pool staff, it was absolutely wonderful. The hotel itself has delicious food at every venue, a lovely adult pool, and comfortable spacious rooms. Only criticism is the lack of a hot tub in the adult pool area. Spa is exceptional and gym is great. Will definitely return.
Owner 於 2024年3月27日的回應
Thank you so much for your glowing review! We are thrilled to hear that our service exceeded your expectations and that each member of our team contributed to making your stay memorable. We can't wait to welcome you back for another fantastic stay!

10/10 優異

shane (Miami)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing spa and staff. Unfortunately beach was eroded
於 2024 年 3 月住了 2 晚

10/10 優異

Navin

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property, terrific service
於 2024 年 3 月住了 3 晚

6/10 一般

Kenneth

於 2024 年 3 月住了 2 晚

10/10 優異

Rutshelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love it here
於 2024 年 3 月住了 1 晚

10/10 優異

Maria

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely Staff, fantastic Breakfast.
於 2024 年 3 月住了 3 晚

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is a true luxury. Great staff, clean, beautiful ocean, good food. There is no other like this one from Boca to Palm Beach. However, the practice of grabbing the pool lounges around 7 AM by some hyper competitive visitors and then disappearing for hours or never re-appearing at all should be banned. It reminds cheap all-inclusive resorts. Another mild problem is a really long line of hungry visitors trying to get breakfast at Polpo. I'm sure something can be done to resolve the breakfast congestion. Stir bar, The Breeze can be used to help.
於 2024 年 3 月住了 4 晚
Owner 於 2024年3月27日的回應
Thank you for the excellent rating! We appreciate your feedback and are always striving to improve. We hope to welcome you back soon for an even better stay.

10/10 優異

Gary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and accommodating. Room service was excellent. Felt very safe there. I am an early riser (5:30 - 6 AM) and I would sit at a table in the large beautiful lobby to work and I was always greeted by a staff member who offered to get me coffee. all very sweet and lovely people working there. It is a dog friendly hotel and I never saw any "accidents" anywhere. There is a family pool and the adult pool is smartly situated away from the family pool where it is a calmer atmosphere. Poolside service is excellent with terrific staff.
於 2024 年 3 月住了 5 晚
Owner 於 2024年3月27日的回應
Your review captures the essence of our resort perfectly – luxury, relaxation, and the beach! It's wonderful to know that you experienced such warm hospitality and that our dog-friendly policy was maintained impeccably. We look forward to welcoming you back for another delightful stay!

10/10 優異

John (Vienna)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful resort. Worth the trip.
於 2024 年 3 月住了 4 晚

10/10 優異

Nathaniel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort, amazing hospitality - a wonderful vacation experience!
於 2024 年 3 月住了 2 晚
Owner 於 2024年3月27日的回應
Thank you for choosing us for your vacation getaway. We look forward to the opportunity of welcoming you back soon.

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
Lovely property; well kept. Food very good. Returned after dinner and turn down and found door left ajar. Reported but no response. Had to call each day to get room cleaned before late afternoon. Called for car 15 minutes prior to needed but not once ready; wait 5-15 minutes…or more. Then wrong car brought last time. Disappointed.
於 2024 年 3 月住了 4 晚
Owner 於 2024年3月27日的回應
Thank you for your feedback regarding your recent stay. Please know that we take your concerns seriously and are always looking for ways to improve to provide a better service. We look forward to the opportunity to welcome you back.

10/10 優異

Sarah

於 2024 年 3 月住了 3 晚

10/10 優異

Maria (key biscayne)

家人同遊
讚好:整潔度、設施服務和住宿狀況
The hotel is amazing! Beautiful! But the reception staff and the restaurant hostesses lack of training and careless.
於 2024 年 3 月住了 1 晚

6/10 一般

Jacqueline

讚好:整潔度、職員與服務和住宿狀況
What I loved about this hotel was the Staff😊..Professional and attentive...( shout out to Brendon and David, the Bellman..naturally hospitable folks👍) My biggest disappointment was the Beach.( not the hotels fault) but i wanted to "Walk the Beach" and swim there, but the beach vibe was killed by the shore erosion😔. ( would have also been nice if hot tub was not exclusively an Extra fee through the spa😐)...
於 2024 年 3 月住了 2 晚

10/10 優異

Anand

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay. Long beach for walking. Heated pool was great. Rooms were clean and very comfortable. Had balconies with swinging hammock and table/chair. Valet parking only option, for $40/d. For about twice the price of a regular motel, it was well worth the price.
於 2024 年 3 月住了 2 晚

8/10 不錯

Maria (key biscayne)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Lynn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is luxurious & the staff went out of their way to be helpful. The perfect place to relax & unwind. We will definitely return to this hotel!
於 2024 年 2 月住了 6 晚

8/10 不錯

Mark

讚好:整潔度和住宿狀況
A very nice located resort with well appointed rooms. Service at pool wasn’t great - lots of staff on phones and food/drink service pool service was mediocre at best. Restaurants were good but extremely pricey
於 2024 年 2 月住了 2 晚

10/10 優異

Gloria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, very clean and outstanding service staff. The only drawback is the beach or lack thereof. It has eroded so you can only enjoy a walk at low tide. Food and restaurants were also excellent.
於 2024 年 2 月住了 5 晚

10/10 優異

Joanna

於 2024 年 2 月住了 4 晚

10/10 優異

Erin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service, staff, and resort were all equally stunning!!
於 2024 年 2 月住了 3 晚

10/10 優異

Giuseppe

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Qualité et installation
於 2024 年 2 月住了 2 晚

10/10 優異

Jason

家人同遊
讚好:整潔度、設施服務和住宿狀況
A great hotel /
於 2023 年 12 月住了 7 晚

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fsu
於 2024 年 1 月住了 4 晚

10/10 優異

Edgar C

於 2024 年 1 月住了 1 晚

10/10 優異

Quintin

於 2024 年 1 月住了 2 晚

10/10 優異

robert

於 2024 年 1 月住了 5 晚

4/10 欠佳

Svetlana

於 2023 年 12 月住了 2 晚

10/10 優異

Matt

於 2023 年 12 月住了 4 晚

8/10 不錯

Katrice

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

alain

於 2023 年 11 月住了 2 晚

10/10 優異

Toral

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved staying at Eau and will return
於 2023 年 11 月住了 3 晚

10/10 優異

melissa

於 2023 年 10 月住了 3 晚

10/10 優異

Anthony

讚好:整潔度、職員與服務和住宿狀況
Fantastic time!
於 2023 年 9 月住了 5 晚