住宿內酒吧

曼徹斯特市中心希爾頓逸林酒店的評價

4 out of 5

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 658 則" "
8 分評分,不錯;1001 則評價中有 218 則" "
6 分評分,一般;1001 則評價中有 63 則" "
4 分評分,欠佳;1001 則評價中有 28 則" "
2 分評分,很差;1001 則評價中有 34 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Li

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
HotelMgmt 於 2019年9月3日的回應
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

10/10 優異

Margaret

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was beautiful, staff was great.
於 2024 年 4 月住了 2 晚

10/10 優異

Victor

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved everything about the place friendly staff,good food,amazing view, clean rooms would recommend!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月30日的回應
Recommending us so highly to others fills us with pride, Victor. Thank you from our incredible team here at DoubleTree by Hilton Manchester Downtown. Return anything to enjoy another five-star stay with stunning views!

10/10 優異

Carly

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here. Starbucks on property, large rooms and bathrooms. We also loved our large windows and lovely view which let in beautiful sunlight and moonlight! The staff was pleasant and helpful- We will be back.
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年4月27日的回應
Thank you, Carly, for your glowing review! It's fantastic to hear that you loved your stay with us at DoubleTree by Hilton Manchester Downtown, from the convenience of having Starbucks on property to the spaciousness of your room and bathroom. We're delighted that the large windows added a special touch by letting in beautiful sunlight and moonlight, enhancing the ambience of your stay. We appreciate your kind words about our staff being pleasant and helpful. Looking forward to welcoming you back for another wonderful visit!

10/10 優異

Krishna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月20日的回應
Your five-star rating truly brightens our day, Krishna! Please revisit soon.

10/10 優異

Douglas

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月17日的回應
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Douglas.

10/10 優異

Alexandre

讚好:整潔度、職員與服務和住宿狀況
PERFECT
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月17日的回應
The team will marvel at your perfect score and high praise, Alexandre! Thank you for choosing DoubleTree by Hilton Manchester Downtown. Revisit anytime for another 10/10 experience!

10/10 優異

Ann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, clean and quite right in town! Shuttle service was great! Thank you...
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月17日的回應
Thank you, Ann, for choosing DoubleTree by Hilton Manchester Downtown. We were happy to provide the best location possible as well as comfortable accommodations to ensure a peaceful night's rest! Hopefully, your travels bring you back to the area soon!

6/10 一般

Stephen

家人同遊
讚好:職員與服務和住宿狀況
There was a really loud noise in our room on 12th floor like a motor or some very loud and annoying sound all night outside.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月16日的回應
Stephen, we apologize for the disturbance during your stay. We understand how important a good night's rest is and regret any inconvenience this may have caused you. Please know that we are investigating the source of the noise to prevent future occurrences. We hope you'll give us another opportunity to provide you with a more peaceful experience. Thank you for bringing this to our attention.

2/10 很差

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月15日的回應
Michael, we regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience.

10/10 優異

Bethany

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and beautiful accommodations, would love to stay again
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月16日的回應
Bethany, we're so glad you chose to stay with us during your visit to Manchester! Thanks for the wonderful feedback on our service and accommodations. We're excited about the opportunity to welcome you back soon!

8/10 不錯

DonDiegue

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月13日的回應
We're so glad you enjoyed your stay with us! Thank you for sharing your high rating. We hope to welcome you back soon to the DoubleTree by Hilton Manchester Downtown!

4/10 欠佳

cielo

多人同遊
不滿:整潔度和職員與服務
I did like the food and the service at Their Current Restaurant, other than that, I could not Check in for many hours when I arrived, then the next day Saturday 4/06/24 when I came back to the room in the afternoon,, they Had Not Clean The Room, I called and they said "You have to request it", I was NEVER Advised of this Unacceptable Rule when I checked In any a Hilton Hotel
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月11日的回應
Cielo, while we are happy your dining experience impressed you, we regret your arrival and our policies fell short of your expectations. We will work with the team to enhance our check-in process so delays are not endured moving forward. We are sorry our cleaning procedures were missed and caused you any frustration. Rooms are cleaned upon request so be sure to schedule that the next time you stay with us. We are confident your future visits will be much improved.

10/10 優異

Gretchen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous place to stay! Only downside is having to pay for parking and pay for breakfast. Everyone was helpful and friendly. We would definitely stay here again.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月12日的回應
Our team will be overjoyed by your kind remarks, Gretchen! Thank you for choosing the DoubleTree by Hilton Manchester Downtown for your recent visit. Earning your top score made our day, and we would love the chance to serve you again soon!

10/10 優異

Stephen

讚好:整潔度、職員與服務和住宿狀況
Pleasant staff nice hotel
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日的回應
Our team will be overjoyed to learn their impeccable service enhanced your time at DoubleTree by Hilton Manchester Downtown. Thank you for your awesome review. We hope to welcome you back soon, Stephen!

8/10 不錯

ADAM

讚好:整潔度和住宿狀況
不滿:設施服務
Great property and super aesthetic. I guess there is a problem with crime in the area because even tho I paid 300 each night for two nights. They still needed my ID to get back to my room even after they watched me get off a badge access only elevator. The security guard is awesome and the over night attendant is great as well. But ID checks are heavy. If you are a smoker or a city dweller make sure and at least carry your ID or they will give you a hard time. I don’t like to carry important information on me in unknown city’s and leave it in my room 9/10 times. But don’t do that here. I also did not get my security deposit back after I did a thorough clean on my room. The single king bed rooms are nice but the walls are paper thin so keep this in mind. I will say though on my next trip to Manchester this will be one of my top 3 picks!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日的回應
ADAM, it's great to hear that you appreciated the property's aesthetics and found the security measures outstanding. The emphasis on security and ID checks, while intended to ensure guest safety but we understand your preference to not carry your ID around in unfamiliar cities. Your feedback on this matter is important and will be considered in reviewing the hotel's security protocols to balance safety with guest convenience. The issue regarding the security deposit and your experience with room cleanliness and soundproofing will also be addressed to ensure a more satisfactory stay. Despite these concerns, it's encouraging that you would still consider this hotel as a top choice for future visits to Manchester. We look forward to providing an even better overall experience when you are back in town!

10/10 優異

Vilma

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月9日的回應
We are thankful for your five stars. Hurry back to enjoy us again, Vilma!

8/10 不錯

sergiu

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property,we do love it.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月9日的回應
It is wonderful reading that your experience with us at DoubleTree by Hilton Manchester Downtown was delightful, Sergio. We hope for another trip to our area so that we can earn those last few stars. Thank you!

8/10 不錯

Krishna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月8日的回應
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit, Krishna.

10/10 優異

matt

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月8日的回應
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors, Matt.

6/10 一般

Susan

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月6日的回應
Susan, we appreciate your rating and hope to see you again soon, for a more impressive experience from start to finish.

10/10 優異

Bunnie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff kids Friendly
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月4日的回應
Bunnie, we are pleased your experience was wonderful with our team! It will be our pleasure to share your kudos with everyone here at DoubleTree by Hilton Manchester Downtown. All of us will be eagerly awaiting your next trip so hurry back!

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月3日的回應
We love that your experience was five-star worthy, Karen. Thanks for choosing DoubleTree by Hilton Manchester Downtown! Revisit anytime!

8/10 不錯

Jessica

讚好:整潔度、職員與服務和住宿狀況
I like the digital key it was convenient but the only thing that wasn’t convenient was parking and the outside door to come in doesn’t work with the key.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月4日的回應
Jessica, your review is greatly appreciated. We are glad we could ease any burdens with our digital key and appreciate your insights on how we could enhance this further with parking. We will discuss this internally to see what we can do. Hopefully, we can earn another star or two the next time you are in town!

8/10 不錯

Cameron

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had to pay for WiFi unless you signed up for there rewards program then it was free.
於 2024 年 3 月住了 3 晚
Hotelmgmt 於 2024年3月30日的回應
Cameron, we are glad you could join us at DoubleTree by Hilton Manchester Downtown and that you took the time to share your feedback. We hope our team was able to help you take advantage of our program to ease those rates. See you next time you are in town!

10/10 優異

Milagros

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月15日的回應
Receiving your five-stars means a lot to us, Milagros! Thank you and we hope to see you again soon.

8/10 不錯

Caitlyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月26日的回應
Thank you for visiting! We are grateful for your star-rating, please come back soon, Caitlyn.

8/10 不錯

Cherisse

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the breakfast (which you have to pay for) as well as the aesthetics of the property. The pool area was nice and comfortable and the selection of equipment at the fitness center was excellent.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月19日的回應
Cherisse, we greatly value your input and are pleased that your overall experience was wonderful. Thank you for highlighting some of our leisure amenities! They are always a guest favorite here at DoubleTree by Hilton Manchester Downtown and we love that you had time to check them out. Hopefully, you will choose us whenever you are in town!

10/10 優異

Dinora (CHELSEA)

讚好:整潔度、職員與服務、設施服務和住宿狀況
nice
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年3月8日的回應
Dinora, nothing beats a perfect score! Thank you from all of us at DoubleTree by Hilton Manchester Downtown. Whenever your travels bring you back to our area we hope to be your top choice!

8/10 不錯

Trisha

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月5日的回應
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon, Trisha.

10/10 優異

Sarah

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月23日的回應
Earning five stars from you has made our day, Sarah! Thank you and it will be our pleasure to welcome you back.

10/10 優異

Stacy

於 2024 年 2 月住了 2 晚
HotelMgmt 於 2024年3月22日的回應
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Stacy.

10/10 優異

Marcia

讚好:整潔度、職員與服務和住宿狀況
Great staff
於 2024 年 2 月住了 3 晚
Hotelmgmt 於 2024年3月2日的回應
Maria, our team will light up when we share your compliments with them! Thank you for highlighting their impeccable hospitality and charm. All of us hope to serve you again soon here at DoubleTree by Hilton Manchester Downtown!

10/10 優異

Gary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have stayed at this property many times over the last five years and it always exceeds expectations! Staff is always friendly and property is very well maintained and up to date. Best hotel in Manchester!
於 2024 年 2 月住了 2 晚
~ Jason Guest Service Agent 於 2024年2月28日的回應
Thank You for your glowing review of our property. We always enjoy having you as our guest!

10/10 優異

Amelia

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to interstate, safe area, easy parking, good food with room service. Kids liked the pool. All very clean and professional. Would stay again.
於 2024 年 2 月住了 1 晚
Jason Guest Service Supervisor 於 2024年2月27日的回應
Thank You for taking the time to leave your thoughts for our future travelers!

6/10 一般

Mary

伴侶同遊
讚好:職員與服務和住宿狀況
Our stay was pleasant and we will be back. The restaurant/Bar had a nice ambience and their signature cocktails were unique and delicious. The room was spacious except for the shower which is tiny. The temperature unit would not shut off using the wall console - repeated attempts. The room was so dry I finally threw a wet towel over the ac/heater and that kind of worked. The sheets were stained (there were blood stains too) and the furniture was super dusty. No bottled water in the rooms. The pool is pretty small too and was packed every time we tried to go in so keep that in mind if that’s a draw for you. Despite these minor things our stay was nice, the staff was very helpful and kind, and the welcome cookies were delicious!
於 2024 年 2 月住了 1 晚
Jason Moore Guest Service Supervisor 於 2024年2月26日的回應
Thank You for your review! I'm sorry to hear that we did not exceed your expectations during your recent stay. I will address your concerns with our Maintenance & Housekeeping Managers so they can be addressed. I hope that you will give us another chance to exceed your expectations the next time your travels bring you through Manchester.

10/10 優異

Edward

讚好:整潔度、職員與服務和住宿狀況
Very nice place! The breakfast was very good! The hotel was clean and updated.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月22日的回應
Edward, we are thankful you highlighted our delicious breakfast menu at The Current Kitchen & Bar! It is also a joy to read that our pristinely kept accommodations and recent updates here at DoubleTree by Hilton Manchester Downtown enhanced your stay. We hope that you will choose our property again to further enjoy our comforts and amenities!

10/10 優異

suzanne

讚好:整潔度、職員與服務和住宿狀況
Excellent stay, as usual!
於 2024 年 2 月住了 2 晚
HotelMgmt 於 2024年2月21日的回應
Suzanne, we are happy to hear we have continuously provided perfect stays for you here at DoubleTree by Hilton Manchester Downtown. Thanks for choosing us again and we hope your next trip is in the near future.

10/10 優異

Lorelai

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月19日的回應
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience!

10/10 優異

Kevin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in person was extremely friendly and helpful with restaurant recommendations. Room was clean and spacious. Would stay here again.
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月21日的回應
How delightful to know you will be choosing DoubleTree by Hilton Manchester Downtown the next time you visit the area! Thank you for the high praise, Kevin. We hope to see you soon!

10/10 優異

Lorelai

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Very comfortable beds. We enjoyed the view from our room as well. Great staff.
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月21日的回應
The views are our favorite too, Loralei! Thanks for mentioning them along with our comfortable accommodations and smiling service. We hope your travels bring you back to DoubleTree by Hilton Manchester Downtown soon!

8/10 不錯

Becky

讚好:整潔度、職員與服務和住宿狀況
Hotelmgmt 於 2024年2月17日的回應
Thank you for rating us highly, Becky! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 優異

Cindy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean quiet hotel
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月14日的回應
Cindy, we are ecstatic to learn your time at DoubleTree by Hilton Manchester Downtown was perfect in every way from our pristine accommodations to our peaceful atmosphere. Thank you for your review. We would love to host you again whenever you are in town!

10/10 優異

Aderinola

Jason Guest Service Supervisor 於 2024年2月10日的回應
Thank You! for your wonderful 5 star review! We look forward to having you as our guest again in the future.

6/10 一般

GREG

讚好:整潔度、職員與服務和住宿狀況
Tv does not have YouTube access. No microwaves in room. Phone in room static and quick dial buttons for service did not work. On day two we did try dialing 0 and got front desk. Phones are not labeled. Front desk did help once we discovered how to reach them.
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月10日的回應
Greg, we are very sorry to learn you were not completely satisfied with your recent stay. We value your insights and will look into that access for the TVs to maximize our guests' experiences. Please know that we have a variety of room types, some equipped with microwaves, and we would love to help you find the right fit that meets all of your needs. We will be working hard to resolve your concerns and hope for another chance to restore your trust. Thank you!

10/10 優異

Lea

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel!
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月6日的回應
It was a pleasure to have you with us, Lea! Thanks for choosing the DoubleTree by Hilton Manchester Downtown and sharing your kind words. We eagerly await your next visit!

10/10 優異

Lu

於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年2月7日的回應
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Lu.

10/10 優異

Sharon (Laconia)

讚好:整潔度、職員與服務和住宿狀況
The customer service was top notch, freindly, helpful and accomidating. The pool was very nice along with the gym and brekfast was awesome.
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月11日的回應
Hearing our stellar service coupled with our luxurious leisure amenities ensured a perfect stay for you is rewarding. Thank you, Sharon, for offering your feedback! We hope to host you again soon here at DoubleTree by Hilton Manchester Downtown!

6/10 一般

真實旅客

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Nice room, nice people, but the cold air was a pro
The room had a blower that blew cold air on us all night. The water in the shower also never got hot-it was tepid at best. Other than that the rest was fine
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月9日的回應
Thank you for sharing your feedback from your recent stay. It's great to hear that you found our accommodations comfortable. We are also glad our team’s warmth shined through while you were with us. However, it's concerning to learn about the issues with the room and shower temperatures. Comfort and satisfaction are top priorities, and it seems we missed the mark in these areas during your visit. These concerns will be promptly addressed with our Maintenance Team to ensure they are rectified. We appreciate you bringing these matters to our attention and hope to provide a perfect overall experience when you are back in town.

10/10 優異

Brandon

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月8日的回應
There is nothing better than earning five-stars from a valued guest! Thank you, Brandon, and we hope to see you again soon.