Dear Casey, Thank you for staying with us! We appreciate your feedback.
10/10 優異
Heather
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Heather
於 2024 年 4 月住了 1 晚
ANNIE - Front Desk 於 2024年4月19日的回應
Dear Heather, Thank you for staying with us! We appreciate your feedback.
10/10 優異
Skye
商務旅客
2024年4月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All staff very nice and welcoming room was clean and floor I was on was very quiet
Skye
於 2024 年 4 月住了 2 晚
ANNIE - Front Desk 於 2024年4月19日的回應
Dear Skye, Thank you for staying with us! We appreciate your feedback.
8/10 不錯
Victoria
2024年4月11日
讚好:整潔度、職員與服務和住宿狀況
Victoria
於 2024 年 4 月住了 2 晚
ANNIE - Front Desk 於 2024年4月19日的回應
Dear Victoria, Thank you for staying with us! We appreciate your feedback.
10/10 優異
Barb
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The manager is always courteous and helpful. It makes our stay so much nicer.
Barb
於 2024 年 3 月住了 2 晚
Annie 於 2024年3月31日的回應
Dear Barb, Thank you for staying with us!We appreciate your feedback :)
4/10 欠佳
sarah
伴侶同遊
2024年3月28日
不滿:整潔度
While sleeping the front desk called my room at 1am and 3 am. Mind you we were in bed sleeping when woken up to the front desk saying the people below us said we are stomping around our room. Mind you we both have been asleep in bed since 11pm. Then again at check out the front desk again. Tried saying we were stomping and loud. Til we showed the front desk our sleep app on our phone/watch that showed we were in fact asleep when getting accused of something we didnt do. Ill never rent a room here ever again. I got a suite for a reason to treat my significant other. An it was a nightmare.
sarah
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月31日的回應
Dear Sarah, We deeply apologize for any incovenience caused during your stay. We take your feedback seriously and will address your comments with our team. We hope for the opportunity to serve you better in the future.
8/10 不錯
Margaret
家人同遊
2024年3月27日
讚好:整潔度、設施服務和住宿狀況
Convenient access right off the highway. Staff was not very welcoming.
Margaret
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月31日的回應
Dear Margaret, We apologize for any incovenience caused during your stay. We take your feedback seriously and will address your comments with our team. We hope for the opportunity to serve you better in the future.
8/10 不錯
Darren (Chateauguay)
伴侶同遊
2024年3月15日
讚好:整潔度、職員與服務和住宿狀況
was clean and convenient for our needs
Darren
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月31日的回應
Dear Darren, Thank you for staying with us! We appreciate your feedback.
10/10 優異
David
2024年3月10日
讚好:整潔度和職員與服務
David
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月31日的回應
Dear David, Thank you for staying with us! We appreciate your feedback.
10/10 優異
John
商務旅客
2024年3月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location for everything you need.
John
於 2024 年 3 月住了 1 晚
Annie 於 2024年3月10日的回應
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,ANNIE T.
10/10 優異
Tonya
家人同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was all great !
Tonya
於 2024 年 3 月住了 1 晚
HI EXPRESS MANCHESTER NH 於 2024年3月3日的回應
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 優異
Megan
2024年2月22日
Megan
於 2024 年 2 月住了 1 晚
Annie 於 2024年3月31日的回應
Dear Megan, Thank you for staying with us! We appreciate your feedback.
8/10 不錯
Chris
2024年1月28日
Chris
於 2024 年 1 月住了 1 晚
IHG MANCHESTER NH 於 2024年1月30日的回應
Dear Chris,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 優異
Christine
伴侶同遊
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
The hotel was great, staff was so kind and helpful, and our room with a king bed, fireplace, jacuzzi in the room, and our own little apartment essentially was incredible!! We had an amazing stay here. Very relaxing.
Christine
於 2024 年 1 月住了 2 晚
IHG Manchester NH 於 2024年1月29日的回應
Dear Christine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
8/10 不錯
Dana P
2024年1月24日
讚好:整潔度、職員與服務和住宿狀況
Great breakfast
Dana P
於 2024 年 1 月住了 1 晚
Holiday Inn Express Manchester NH 於 2024年1月24日的回應
Dear Dana,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 優異
Richard
家人同遊
2024年1月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and clean.
I'm very picky about cleanliness and notice details (ceiling dustwebs, for example) that most people miss. Glad to report that this hotel was exemplary!
Richard
於 2024 年 1 月住了 2 晚
Holiday Inn Express 於 2024年1月14日的回應
Dear Richard,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
8/10 不錯
Sandra
2024年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was very good. The rooms need updating, feeling a little worn.
Sandra
於 2024 年 1 月住了 1 晚
Holiday Ijnn Express 於 2024年1月13日的回應
Dear Sandra,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we are upgrading our Hotel by end of next year. We hope you will visit us again.
10/10 優異
linda
伴侶同遊
2024年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and very helpful. Needed a couple of things and was accommodated quickly. Room was excellent and very clean. Absolutely would stay here again..
linda
於 2024 年 1 月住了 1 晚
Holiday Inn Express 於 2024年1月13日的回應
Dear Linda,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 優異
Katherine
2024年1月3日
讚好:整潔度、職員與服務和住宿狀況
Katherine
於 2023 年 7 月住了 1 晚
Holiday Inn Express 於 2024年1月13日的回應
Dear Katherine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
6/10 一般
Jen
2023年12月29日
Jen
於 2023 年 12 月住了 1 晚
Holiday Inn Express Front Desk 於 2024年1月1日的回應
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
10/10 優異
Cynthia
家人同遊, 多人同遊
2023年12月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My kids and I had a lovely time. Thank you
Cynthia
於 2023 年 12 月住了 1 晚
IHG Express 於 2023年12月29日的回應
Dear Cynthia,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,HarryFront Desk
6/10 一般
manuel
商務旅客
2023年12月14日
不滿:整潔度、住宿狀況和客房舒適度
rooms had a smell and were out dated for cost
manuel
於 2023 年 12 月住了 3 晚
Holiday Inn Express Front Desk 於 2024年1月1日的回應
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
2/10 很差
Yvette
家人同遊
2023年12月10日
讚好:職員與服務
不滿:整潔度和住宿狀況
I was late checking in. Did not notice the outside of the building. However, upon entering my room I found a dirty sock on the floor. When I went to open the refrigerator there was a bug (alive)! The floor had not been vacuumed. The bed was comfortable. Slept well. The shower could have been cleaner but was sufficient. Appreciated the coffee maker, soap, shower gel and moisturizer.
Yvette
於 2023 年 12 月住了 1 晚
Harry 於 2023年12月12日的回應
Dear Ms. Yvette,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Also, going forward please do inform us any issues with the room at the front desk so that we can fix the issue or move you to a different room.We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,HarryFront Desk
6/10 一般
Martha
2023年12月7日
Martha
於 2023 年 12 月住了 3 晚
Harry 於 2023年12月12日的回應
Dear Ms. Martha,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Also, going forward please do inform us any issues with the room at the front desk so that we can fix the issue or move you to a different room.We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,HarryFront Desk
10/10 優異
真實旅客
多人同遊
2023年11月20日
Great service
The gentleman working on the afternoon and evening of Saturday, November 18th, was absolutely terrific. He promptly accommodated myself and family upon arrival and was extremely polite, each and every time we spoke. He addressed me as Mr. each conversation we had and was a pleasure to meet. Great great job.
真實旅客
於 2023 年 11 月住了 1 晚
Harry 於 2023年11月20日的回應
Dear Guest,"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Harryfront Desk
8/10 不錯
Carlos
家人同遊
2023年11月20日
Ok but rooms a bit outdated. Friendly staff
Carlos
於 2023 年 11 月住了 1 晚
Harry 於 2023年11月20日的回應
Dear Carlos,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Sincerely,HarryFront Desk
8/10 不錯
Robert
家人同遊
2023年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Robert
於 2023 年 11 月住了 1 晚
Harry 於 2023年11月20日的回應
Dear Roberrt,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,HarryFront Desk
2/10 很差
Susan
2023年11月18日
不滿:整潔度、職員與服務和住宿狀況
Susan
於 2023 年 11 月住了 1 晚
Harry 於 2023年11月19日的回應
Dear Ms. Turner,"Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,HarryFront Desk
6/10 一般
Mario
家人同遊
2023年10月29日
讚好:整潔度和職員與服務
Mario
於 2023 年 10 月住了 1 晚
HOLIDAY INN EXPRESS MANCHESTER AIRPORT 於 2023年10月30日的回應
Thank you for the review and the feedback. Please do let us know how we can improve our service to serve you better
8/10 不錯
Mark
商務旅客
2023年10月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room good for a one night stay
In a quiet location off the highway
Mark
於 2023 年 10 月住了 1 晚
FRONT DESK HOLIDAY INN EXPRESS 於 2023年10月26日的回應
Thank you so much for your review and your feedback.
10/10 優異
Diana
商務旅客, 多人同遊
2023年10月22日
讚好:職員與服務和住宿狀況
The breakfast was really good
Diana
於 2023 年 10 月住了 2 晚
Annie - Front Desk Team 於 2023年10月23日的回應
Dear Diana, We are happy to learn you enjoyed our breakfast. Thank You for staying with us and sharing your feedback!
8/10 不錯
Jasbir
2023年10月19日
Jasbir
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月8日的回應
Thnak you for staying with us, we appreciated for your feedback.
10/10 優異
Amanda
多人同遊
2023年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amanda
於 2023 年 10 月住了 2 晚
Annie - Front Desk Team 於 2023年10月23日的回應
Dear Amanda, Thank You for staying with us and sharing your feedback. We greatly appreciate it!
10/10 優異
Arlene
2023年10月15日
Arlene
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月8日的回應
Thank you for staying with us, we appreciated for your feedback.
8/10 不錯
Kiersten
商務旅客
2023年9月20日
讚好:整潔度和職員與服務
Kiersten
於 2023 年 9 月住了 1 晚
IHG MANCHESTER AIRPORT 於 2023年9月20日的回應
We are glad you enjoyed your stay with us. Thank you for sharing your feedback, we sincerely appreciate it
10/10 優異
Veronique
2023年9月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Veronique
於 2023 年 9 月住了 1 晚
Annie, Front Desk Team 於 2023年9月18日的回應
Dear Veronique, We value and thank you for your feedback!
10/10 優異
Balkrishna
2023年9月12日
讚好:整潔度、職員與服務和住宿狀況
Over experience was nice.
Balkrishna
於 2023 年 9 月住了 1 晚
Annie, Front Desk Team 於 2023年9月12日的回應
Hello, Balkarishna! We are glad you enjoyed your stay with us. Thank you for sharing your feedback, we sincerely appreciate it.
10/10 優異
Rana
2023年9月5日
Rana
於 2023 年 9 月住了 1 晚
-Annie 於 2023年10月2日的回應
Thank you for staying with us Ms. Rana. We greatly appreciate your feedback!
4/10 欠佳
Imad
家人同遊
2023年9月4日
讚好:整潔度
The bed was broken with terrible noise and the matress was unconfortable.
Imad
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
10/10 優異
真實旅客
2023年9月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
8/10 不錯
Jeom Sook
家人同遊
2023年8月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jeom Sook
於 2023 年 8 月住了 1 晚
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
10/10 優異
Robert
2023年8月29日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2023 年 8 月住了 2 晚
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
10/10 優異
Rafal
2023年8月29日
讚好:整潔度、職員與服務和住宿狀況
Rafal
於 2023 年 8 月住了 2 晚
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
8/10 不錯
Wilson Carlos
2023年8月18日
Wilson Carlos
於 2023 年 8 月住了 1 晚
front desk 於 2023年8月24日的回應
Thank you for styaing with us, we appreciated for your feedback.
10/10 優異
Carlton (Concord)
2023年8月14日
讚好:整潔度、職員與服務和住宿狀況
Carlton
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
10/10 優異
Jose
2023年8月13日
Jose
於 2023 年 8 月住了 1 晚
Front Desk 於 2023年9月6日的回應
Thank you for staying with us, we appreciated for your feedback.
4/10 欠佳
Laurel
家人同遊
2023年8月8日
不滿:整潔度、職員與服務和客房舒適度
Not a great experience overall
The room was unfortunately not that clean and the woman at the front desk was apathetic and unhelpful. The pullout couch mattress and spare pillow were stained to where it was uncomfortable/gross to sleep on and we were told they didn't have mattress covers (and would not switch us to another room, even after showing the mattress pictures to her). We ultimately covered it with many sheets and blankets. There were cheetos crumbs on the floor. The other beds were reasonably comfortable. The pool was clean but cold. Breakfast was OK. I would not stay here again.
Laurel
於 2023 年 8 月住了 2 晚
Front Desk 於 2023年8月11日的回應
Thank you for staying with us, we apologize for the inconvenience.
10/10 優異
Karine
家人同遊, 寵物同遊
2023年8月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean with lots of space. The staff was kind and helpful. The location was perfect and near shopping and restaurants. The breakfast buffet was good with choices for every taste. The only negative aspect is the maintenance of the breakfast area, hallways and elevator. It needs to be cleaned more often, few times a day, because people bring food to the room and drop it on the way and the breakfast area because we eat there.
Karine
於 2023 年 8 月住了 2 晚
Annie 於 2023年8月8日的回應
Hello Ms. Karine! Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed your stay with us. We greatly value and appreciate your comments as it helps us improve and serve you better in the future. Regards -Annie, Front Desk Team
8/10 不錯
Holly
2023年8月7日
讚好:職員與服務
Holly
於 2023 年 8 月住了 3 晚
Front Desk 於 2023年8月11日的回應
Thank you for staying with us, we appreciated for your feedback.