高級公寓, 2 間臥室, 無障礙, 城市景 | 私人廚房 | 大型雪櫃/冰箱、微波爐、焗爐、爐具
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曼徹斯特碼頭公寓酒店的評價

3.5 out of 5
曼徹斯特碼頭公寓酒店
26 Edge Street, Bollin House, Manchester, England

評價

9.0

卓越

10 分評分，優異；120 則評價中有 79 則" "
8 分評分，不錯；120 則評價中有 30 則" "
6 分評分，一般；120 則評價中有 3 則" "
4 分評分，欠佳；120 則評價中有 4 則" "
2 分評分，很差；120 則評價中有 4 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Hing Lung Eric

親子同遊
讚好：整潔度、職員與服務和住宿狀況
房間很好但周邊環境一般。
於 2023 年 1 月住了 1 晚

10/10 優異

Hing chuen

於 2020 年 12 月住了 2 晚
Ali 於 2021年1月26日的回應
Thank you Hing for you amazing feedback!

8/10 不錯

Lee (Hong Kong)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
比想像中遠，離火車站約15分鐘路程。明明預定了一房，但紀錄上是兩房，所以可能是訂貴了，這次住宿是英國遊中最貴的。周邊環境比較安靜，晚上可能比較危險。床很軟，不舒服，而且花哂頭壞掉，一洗澡整個浴室水浸。屋內煮食設施齊備。寄存行李都要收5pound，不合理。
於 2019 年 9 月住了 1 晚
Ali 於 2019年10月8日的回應
Thank you for your feed back

8/10 不錯

Mim

於 2024 年 2 月住了 1 晚

8/10 不錯

Rafal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Marcus

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Contemporary central Appartments excellent service
Great central location and really good studio apartment with bathroom. Very contemporary and well fitted. The staff and customer service were excellent.Really great value for money. I would highly recommend and definitely use again.
於 2024 年 1 月住了 1 晚

8/10 不錯

Lee

讚好：整潔度、職員與服務和住宿狀況
New bed
Location and stay was good. The bed was badly worn and had big dips in the mattress on both sides.
於 2023 年 12 月住了 1 晚

10/10 優異

Richard

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Ali 於 2023年11月20日的回應
Thank you for the 10/10 feedback

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
A 於 2023年11月20日的回應
Thank you for your feedback

10/10 優異

Jermaine

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wet easy check in. Wry convenient location. Very clean with tea and coffee.
A 於 2023年10月19日的回應
Thank you for your feedback

8/10 不錯

Sian

於 2023 年 9 月住了 1 晚
A 於 2023年10月19日的回應
Thank you for your feedback

6/10 一般

Hana

多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Great place aside from cleanliness
Balcony was great, flat lovely and spacious, overall it would have been great until it got to night time. My friend found a bug on her bed and there were dead flies & hairs on my bed. Bedding had definitely not been washed between guests :/ This made the sleep very uncomfortable
於 2023 年 9 月住了 1 晚
Ali 於 2023年9月18日的回應
Hello HanaThank you for your review. We are sorry you had this experience, however, all our bed sheets are washed and ironed. We ALWAYS put on new bedsheets after every checkout. You did not report this issue in the evening to our onsite staff. Thank you

10/10 優異

ISMAHEEL

讚好：整潔度、職員與服務和住宿狀況
The area is busy
於 2023 年 8 月住了 2 晚
Ali 於 2023年8月31日的回應
Hello Ismaheel Thank you for your feedback

10/10 優異

Atteek

於 2023 年 8 月住了 1 晚
Ali 於 2023年8月31日的回應
Hello AtteekThank you for you 10/10 review

10/10 優異

Kristina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Apartment was perfect for our needs. Lots of cute restaurants within surrounding block. Good price.
於 2023 年 7 月住了 1 晚
Ali 於 2023年8月31日的回應
Hey Kristina Thank you for your lovely feedback!

10/10 優異

Matthew

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Stay was lovely apartment was fantastic
Ali 於 2023年8月31日的回應
Hello Matthew Thank you for your feedback and glad you enjoyed your stay with us. We look forward to having you as our guest again.

8/10 不錯

Peter

於 2023 年 5 月住了 1 晚

10/10 優異

Janaid

讚好：整潔度、職員與服務和住宿狀況
Great experience, staff very helpful. Apartment was clean and tidy. There was a little mould stain maybe in one of the rooms near the corner of the room. But not enough to sway me. Overall very please and satisfied with the whole process. Thank you guys.
於 2023 年 5 月住了 2 晚
Ali 於 2023年6月1日的回應
Hello Junaid Many thanks for your feedback. We are thrilled that you enjoyed your stay with us. We look forward to having you stay with us again.

10/10 優異

Kashif (London)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 2 晚
Ali 於 2023年6月1日的回應
Thank you

8/10 不錯

Mark

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Great location & excellent value for what we paid
Great location in Northern Quarter and good service with really friendly staff. Very good value for money for what we paid. Apartment could do with a little TLC to bring up to a better standard - only major issue was running out of hot water mid shower.
於 2023 年 3 月住了 1 晚

10/10 優異

Mark

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Not much I can say but excellent in all aspects, staff extremely professional and all with a smile.. accommodation was spacious and well laid out with all you need and more. Would I return “Yip”
Ali 於 2022年12月21日的回應
Thank you very much for your feedback, we appreciate your lovely comments and look forward to having you back stay with us.

10/10 優異

Kate

於 2022 年 12 月住了 1 晚
Ali 於 2022年12月22日的回應
Thank you

2/10 很差

Sonnie

不滿：住宿狀況和客房舒適度
Waste of money
First of all it was advertised as free parking when I got there I was told it was £18 overnight! Then the room itself and the layout was impractical, the tv been next to the wardrobe nowhere infront of the bed! Was advertised as a city view! No windows came with this it was facing a red brick building! And the noise was lots of banging and screaming from inside the building till 3am! Then outside was so loud it felt like it was in the room glass bottles been emptied, bin men, delivery men, from 6am! No sleep at all! The bed was extremely loud and uncomfy DO NOT BOTHER
於 2022 年 10 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
We stayed one night and it was perfect. The room suited our needs. It was clean and comfy. There were lots of restaurants and things to see nearby.
於 2022 年 10 月住了 1 晚

8/10 不錯

Odet

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is great and nice location especially for the younger crowd. But we had a little mouse visitor at our last night there and i never got a response back from the property.
於 2022 年 8 月住了 4 晚

10/10 優異

Melissa

於 2022 年 5 月住了 2 晚

10/10 優異

SATISH

家人同遊
讚好：整潔度、職員與服務和設施服務
Location and the staff were outstanding. Very friendly staff. Center of action. Wished we can stay longer.
於 2022 年 3 月住了 1 晚
Ali 於 2022年3月29日的回應
FANTASTIC! Thank you very much for your lovely feedback!

8/10 不錯

Teresa

家人同遊
讚好：職員與服務和住宿狀況
I want to commend the girl on reception. She was friendly, professional and helpful. Our train home had been cancelled because of the freezing weather and she was very helpful with our luggage storage. The apartment was well located and well equipped. There is some noise from doors closing in the corridors and the price is high ( but maybe no higher than other central locations) but all in all we had a very good stay.
於 2021 年 11 月住了 1 晚
Ali 於 2021年12月2日的回應
Hello Teresa Thank you for your wonderful feedback. Yes, Najma is an absolute star, I will let her know of your kind words. Kind Regards

2/10 很差

Sheri

親子同遊, 商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
This is not a hotel-apartment. There is no one on the front desk, someone from the company meets you at the front door and takes you to the apartment, you have to arrange this as you arrive in Manchester. I was messaged on my journey to say that they had decided to put me in different accommodation that where I had booked originally. I did not feel safe in this apartment building as there is no security or front desk. The carpets were dirty, there were issues with exposed wires and it is not child-friendly. I feel misled by the listing and would not stay here again.
於 2021 年 9 月住了 1 晚
Ali 於 2021年11月9日的回應
Hello Sheri We are sorry you felt this. We have moved locations, and the new location is much newer and better situated. We do not have carpets in the apartments, as they are all wood flooring. The exposed wires have now been fixed. We also have onsite staff until 10 pm Monday - Thursday and then 10 pm - 5 am Friday-Sunday. We also on call 24 hours.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay. Very clean and easy check in. Good location.
於 2021 年 10 月住了 1 晚
Ali 於 2021年11月9日的回應
Amazing! Thank you for your feedback

8/10 不錯

Ethan

商務旅客, 多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
於 2021 年 10 月住了 4 晚
Ali 於 2021年11月9日的回應
Thank you for the high score!

10/10 優異

Abbie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay
Our stay was lovely, we were running late for an event we were heading too and we couldn’t figure out where the hotel was. We rang them up and said we were having trouble finding where it was and a lovely man came out to assist us. My partner parked the car in the arndale and the man(totally forgot his name) helped me to the hotel and up to my room with all the baggage. The room was very clean and good standard, it is literally like breakfast in bed as you step out of bed and your oven is in front of you. It was a quick and easy check out too. One thing that was never said on the booking was you have to pay £200 deposit on arrival for any damages, this is refunded back to you if no damages.
於 2021 年 8 月住了 1 晚
Ali 於 2021年10月5日的回應
Hello Abbie Many thanks for your amazing feedback. We are happy that you enjoyed your stay with us. We look forward to having you back as our guest again.

2/10 很差

真實旅客

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Stay away from this place at all costs. Cancelled my accomodation a day before my trip leaving me with no other affordable alternative. Cancelled due to my postcode which I find very descriminatory. Also not able to get in contact with anyone to discuss the abismal level of service and I've been bombarded with messages about my trip despite the fact it was cancelled.
於 2021 年 7 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Their apartments are situated inside a residential block which could be awkward. Therefore, there is NO front desk and you'll have to notify them before checking-in. There is also NO on-site parking. The member of staff tried to charge us £15 for parking in a nearby public car park, which in fact was only £10 per day - don't be fooled. The apartment itself was ok as there were 2 ensuites and good size bedrooms. Although the bathrooms were clean, the carpets were dirty. There were many cracks/holes in the walls. The doors were also cracked, dated furniture and the bedding were very uncomfy. The only good points were the location and the good size rooms.
於 2021 年 6 月住了 1 晚
Ali 於 2021年6月15日的回應
Hello Many thanks for your feedback. We have been operating for approximately 10 years in residential block, and we have never had an issue with it being awkward. We do not advertise as having on-site parking. We charge £15, but yes, there are other parking near by which charge £10. We have looked in to the marks you have mentioned and we will be rectifying this issue with urgency. Thank you for your feedback this is much appreciated.

6/10 一般

真實旅客

Average accommodation - Great Location
Great location. Mattress needs changing and bed feels like its gona fall through. Basic furniture and bad tv reception. Forgot jewelry in room wanted to go back in and get it but staff named Ahmed on phone was terribly rude, and not helpful. Was told staff at reception could not access floor again, this was a clear lie as i did, the guy at reception let me in, i collected my jewelry and was on my way. Why not try to assist guest? Lady who checked us in was polite and did appologise. Location is good, but for price paid, there are many other options with alot more comfy furniture.
於 2021 年 5 月住了 2 晚
Ali 於 2021年6月2日的回應
Hello thank you for leaving us a your review. We are sorry that about the staff member you spoke to, we will look in to this and see why this happened. Kind Regards

10/10 優異

Naim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent apartments
I stayed in a flat for 5 days. It had everything I needed (fridge, hob, oven, wadhing machine,iron etc) and was spotless. The staff were very nice and gave me an early check-in. Only thing I didn't like was the fact that there's a 200 hundred pound deposit which I learned about AFTER making the booking. My booking didn't have free cancellation so it I didnt have 200 pounds to spare for a few days I would've lost my money. Luckily I did and the money was quickly refunded. I would go back there again if I'm ever in Manchester.
於 2021 年 3 月住了 5 晚
Ali 於 2021年4月7日的回應
Hello Naim Many thanks for your feedback. I will let the housekeeping staff know that their work is being appreciated by our guests. Regarding the deposit, this is stated on expedia, which you may have missed. We look forward to having you back as our guest again.

10/10 優異

Musa

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Excellent
於 2021 年 3 月住了 1 晚
Ali 於 2021年4月7日的回應
Awesome! thank you very much for your feedback

10/10 優異

Sabrina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 3 晚
Ali 於 2021年4月7日的回應
Thank you very much for 10/10 feedback!

8/10 不錯

Jarair

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Window was smashed
於 2021 年 2 月住了 1 晚
Ali 於 2021年4月7日的回應
Hello Thank you for the feedback, the window is smashed from the outside which the building owners are yet to fix

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
👍
Overall it was a really nice place to stay, there was issues with the first apartment but they quickly moved me to another and dealt with the issues. I would recommend this place without a doubt.
於 2021 年 2 月住了 3 晚
Ali 於 2021年2月10日的回應
Hello Many thanks for your lovely feedback, we are happy your stay with us was great! We look forward to having you as our guest again.

10/10 優異

Philip

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay at Quay apartments, will definitely stay again.
於 2020 年 10 月住了 2 晚
Ali 於 2020年10月15日的回應
Many thanks for your awesome feedback! We look forward to having you back as our guest again

10/10 優異

Ricky (Hull)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a very pleasant experience at the property, everthing worked and everything was clean and you could tell it was well looked after so I would highly recommend staying
於 2020 年 9 月住了 1 晚
Ali 於 2020年9月11日的回應
Hello Ricky Many thanks for your reservation. We are delighted that you enjoyed your stay with us and and found the whole experience to your liking. We look forward to having you as our guest again.

2/10 很差

Reece

於 2020 年 8 月住了 1 晚
Ali 於 2020年9月11日的回應
Hello Reece Many thanks for your review. As you have not mentioned the reason for the low score, we cannot address what the issues were.

10/10 優異

Samiya

於 2020 年 6 月住了 2 晚
Ali 於 2020年7月17日的回應
Thank you very much for leaving us 10/10 review!

10/10 優異

FAMILY (London)

親子同遊
讚好：設施服務
Proprietors truly dedicated to customer service. My only complaint wish the bed were bigger and with a thicker mattress.
於 2020 年 5 月住了 1 晚
Ali 於 2020年6月3日的回應
Hello Awesome! thank you very much for leaving us your kind feedback

10/10 優異

Michael

讚好：整潔度和客房舒適度
於 2020 年 4 月住了 1 晚
Ali 於 2020年5月6日的回應
Thank you very much for 10/10 feedback!

10/10 優異

Robert

讚好：整潔度和客房舒適度
It was very good the boiler at the house had broke so needed somewhere to stay I would stay here again
於 2020 年 4 月住了 2 晚
Ali 於 2020年4月27日的回應
Awesome thank you! We look forward to having you as our guest again.

10/10 優異

ruqaiya

於 2020 年 3 月住了 1 晚
Ali 於 2020年5月6日的回應
Thank you very much for your feedback

10/10 優異

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Recommend getting a room on a high level, Excellent views of greater Manchester. Clean, modern and quiet.
於 2020 年 3 月住了 1 晚
Ali 於 2020年3月11日的回應
Many thanks for your amazing feedback. We are happy that you enjoyed your stay with us and look forward to having you back as our guest