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BSA 莊園酒店的評價

3 out of 5
BSA 莊園酒店
108 Benavidez Street, Legaspi Village, Makati

評價

6.2
10 分評分，優異；19 則評價中有 2 則" "
8 分評分，不錯；19 則評價中有 6 則" "
6 分評分，一般；19 則評價中有 5 則" "
4 分評分，欠佳；19 則評價中有 4 則" "
2 分評分，很差；19 則評價中有 2 則" "

6.6/10 

整潔度

6.4/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

評價

8/10 不錯

Yen-Chieh

F/o staff were so nice compare to BSA suites. Espicqlly Ms. Korina was so helpful with positive attitude. Only problem is I found 2 roachs in the CR.
於 2018 年 11 月住了 1 晚

8/10 不錯

Giorgio

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚

8/10 不錯

Noriyasu

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
Celine 於 2019年12月4日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

讚好：整潔度
Old but clean
於 2019 年 9 月住了 1 晚

2/10 很差

Nawaf

不滿：整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 1 晚

10/10 優異

Edward

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location
Very good
於 2019 年 3 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：住宿狀況
Room 2004 needs update. The staff are pleasant and overall the building is clean.
於 2018 年 12 月住了 1 晚

6/10 一般

真實旅客

不滿：職員與服務
Good studio for lower rate near makati malls
For a short stay, the room is ok and for a lower rate than other hotels nearby... It is clean, equipped with frigde, microwave, etc. Bed and wifi are ok. Only concerns are noise from outside, some mosquitos inside and hot water quantity very small... It is located very near from malls (5 minutes by foot).
於 2018 年 12 月住了 1 晚

4/10 欠佳

Samuel

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not satisfied
Ive made a reservation at BSA Mansion for a day as I needed to see some friends at Glorietta Mall yesterday. Here are some of the main issues that really bothered ne during my stay. 1. BSA Mansion room that Ive booked was not available.- Ive booked at BSA Mansion specifically thru Hotels.com since some friends are working nearby so I can visit them easily at their office. Since the room was not available due to airconditionibg issues, the receptionist of BSA Mansion ordered a cab for us going to Prince Plaza Hotel and I consider this one as a first strike of our inconvenience. 2. MOST IMPORTANT ISSUE: BED BUGS. At Prince Hotel II, we were first assigned at room 1720. Unpleasant smell as we entered the room though we thougt that maybe if the AC will be open for a couple of minutes, maybe the smell will be gone, but it won't. We started to have our snack then we lay in bed for some rest. After several minutes of laying in bed, we felt some itchiness and felt that there is something crawling in my arms.. I stood up and ipen all the lights and baaaaam!!!!.. we saw some BED BUGS crawling on our beds and pillows (several videos taken). We immediately call the attention of the reception and they sent their staff to our room. The staff investigated the bed and we saw a lot of bugs especially when the staff lift up the beds! The staff said sorry and given us a reason that it is maybe due to the room being vacant for a long period of time. So upsetting.
於 2018 年 10 月住了 1 晚
Pinky Rose Barba 於 2018年10月26日的回應
Dear Mr. Morallos, I would like to express my sincere apologies for the inconvenience you have experienced during your recent stay with us. I understand how frustrating it can be to be given a room that is not satisfactory, or even worse, with bugs. I have discussed the matter to our Rooms Division Director for his immediate corrective action. I hope that you will give us another chance to redeem ourselves and be of service to you again in the future. I would be more than glad to assist you on your next booking to ensure a pleasant and enjoyable stay for you and your guests. Feel free to contact me through my mobile no. Thank you and I look forward to welcoming you back in our hotel. Sincerely yours, Pinky Rose Barba Operations Manager, St. Francis Hotels

10/10 優異

Brian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Never Disappointed.
We always enjoy staying here. The rooms are large and it's close to Greenbelt 3
於 2018 年 10 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚

2/10 很差

Kevin (Hong Kong)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Big but dirty
Big have but I found stains on my 'clean' bed sheets
於 2018 年 9 月住了 5 晚

4/10 欠佳

真實旅客

I'd rather look elsewhere
very old feeling inside. sheets were stained (don't want to know what it was) the lobby is a bit confusing to find, nor does it smell very good when you go inside. the only nice thing is that the breakfast at the hotel is essentially room service; albeit the breakfast is subpar, but it's convenient.
於 2018 年 9 月住了 5 晚

6/10 一般

真實旅客

Transferred us to their partner hotel because they were "fully booked", even if we already had a reservation booked weeks ago.
於 2018 年 9 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
便利な場所
グリーンベルトの一番端から歩いてすぐのところ。洗濯屋さんがとなりにあるのと、ミニストップもすぐ近くです。 荷物も預かってくれたのと、NHKプレミアムが見られたのがよかったです。 ただ、プールは何階にあったのだろうか？雨ばかりで結局プールという感じではなかったが、案内が部屋にあってもよかったと思う。
於 2018 年 8 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Misrepresentation!
The package that i bought should have included bfast but when we got here they said that it did not.
於 2018 年 8 月住了 1 晚

8/10 不錯

Aida

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient to everything, like: SM, Landmark.
My stay was good, convenient to everything, the only thing annoyed me was the constructions sites on both ends, drilling and hammering up to middle of the night, I am hoping next time I come back all the construction sites will be completed. I highly recommend BSA mansion is a good value and convenient place to stay.
於 2018 年 7 月住了 21 晚

6/10 一般

hirotti (tokyo)

不滿：整潔度和住宿狀況
ビジネスで行くなら充分
日本語は基本的に通じないので準備が必要です。あと、国柄なのか夜中でも近隣では工事をしていたりするので、低層階だと静かに眠れないかもしれません(^_^;) そもそもリゾート感を求めて泊まる施設ではないですよね（笑） リゾートホテルではなく、アパートメントホテル（日本ではビジネスホテル）みたいな施設です。 間違ってもカップルでは使わないように（笑）
於 2018 年 6 月住了 3 晚

4/10 欠佳

ハジ (osaka)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
不潔
小汚い感満載です。次は泊まりません 何故なら汚い。タオルも雑巾同然で、悲しかったです。みそもくそもといった感じがする辛い思いでした。
於 2018 年 5 月住了 3 晚