大堂
查看供應

庫波 99 酒店的評價

2.5 out of 5
庫波 99 酒店
8 Pinatubo St. Corner Matulin St. Cubao, Quezon City, Manila

評價

7.0

不錯

10 分評分，優異；46 則評價中有 11 則" "
8 分評分，不錯；46 則評價中有 14 則" "
6 分評分，一般；46 則評價中有 10 則" "
4 分評分，欠佳；46 則評價中有 6 則" "
2 分評分，很差；46 則評價中有 5 則" "

6.8/10 

整潔度

7.6/10 

職員與服務

7.6/10 

設施服務

6.4/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Vanessa

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The room is dirty and smells bad.
於 2023 年 12 月住了 2 晚

10/10 優異

Raymond

於 2023 年 8 月住了 2 晚

6/10 一般

Flora Grace

家人同遊
讚好：職員與服務
the employees are friendly but the location is veary near to the beer house. The videoke is like 2 hours. I can hear them iven if they transferred me to another room.
於 2022 年 9 月住了 2 晚
D 於 2022年9月15日的回應
Dear Valued Guest,Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

10/10 優異

Pedrito

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Staff okay but to many croaches
於 2022 年 9 月住了 4 晚
DRM 於 2022年9月15日的回應
Dear Valued Guest,Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

6/10 一般

federico

於 2022 年 3 月住了 1 晚
Reservation Team 於 2022年6月17日的回應
Thanks for the kind rating, We really appreciate it.

8/10 不錯

ANTONIO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is okay it’s just that, there were no windows in the room, not even a fire escape.
於 2021 年 9 月住了 7 晚
Reservation Team 於 2021年9月30日的回應
Thanks for the great rating. We really appreciate it.

6/10 一般

Cris

不滿：設施服務
I like it, because it was cheap but the room do not have hot water and windows.
於 2021 年 9 月住了 9 晚
Reservation Team 於 2021年9月20日的回應
Thanks for the kind rating, We really appreciate it.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚
ADM_DGD 於 2020年2月3日的回應
Thanks for the great rating.

8/10 不錯

Vincent

商務旅客
讚好：職員與服務和客房舒適度
Functional well located hotel for short stays.
It is a basic hotel. Very well located close to shops and buses. The service was polite and efficient. The rooms can do with a deep cleaning and some touches.
於 2020 年 1 月住了 1 晚
ADM_DGD 於 2020年2月3日的回應
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

10/10 優異

Vicente Jr

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellenthotel99
Superb
於 2020 年 1 月住了 1 晚
DGD 於 2020年1月10日的回應
Thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very simple use , fast and friendly , made booking very
於 2019 年 12 月住了 7 晚
H99 ADM 於 2019年12月20日的回應
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

10/10 優異

Cory

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay!
於 2019 年 4 月住了 3 晚
H99 DM 於 2019年4月22日的回應
Thank you for your feedback. We will be hoping for your next visit.

8/10 不錯

Rivera

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Accessible, sound proof, people are warm
於 2019 年 2 月住了 1 晚
H99 DM 於 2019年2月21日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 一般

真實旅客

不滿：整潔度和職員與服務
It's a so-so hotel. Convenient for a travellers and short time stay. Incomplete amenities.
於 2018 年 12 月住了 1 晚
H99 DM 於 2018年12月26日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Toto (日本)

讚好：整潔度
受付スタッフはかなり感じ良かった。でも清掃スタッフが最悪。大声で叫びながら廊下歩くしスマホで爆音で音楽鳴らすし間違えて勝手に部屋入ってくるし。 駅近でそれなりの料金するんでスタッフの教育して欲しい。 プレミアムルームでも部屋狭い。窓なし。wifi繋がりにくい（9階 ）globeのSIMも繋がらない。エアコン温度調節不可 いい所は硬さの違う枕が4つあった！！
於 2018 年 10 月住了 4 晚
Hotel 99 DM 於 2018年10月29日的回應
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, I am sorry. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints like this, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Hotel 99 D.M. 於 2018年10月4日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 欠佳

Darkshark

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Close to MRT and places to eat and drink. 7-Eleven nearby also. There was no temperature control on the AC and the shower head did not spray properly. The recessed lighting makes the room appear dark. Room wasn't very clean and I didn't find the bed to be comfortable.
於 2018 年 9 月住了 1 晚
Hotel 99 D.M. 於 2018年10月1日的回應
Thank you for taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Solo traveler review
My stay with this hotel was decent. The room is enough for a solo traveler although it could be a bit crowded for 2 people. The switches for the lights and the aircon is on the wall above my bedhead so it's a big plus for me. The concierge is open 24 hrs, that's perfect. The shower does not have a hot/cold shower option but that's okay. The surrounding neighborhood is so-so, I did not feel that safe and at night, I can hear the nearby videoke bars and it can be a bit disturbing to a good night's sleep. The overall location of the hotel is good though, very accessible and near the mall and Araneta/Kia. WiFi is decent. Also, there's just ONE plug socket so I had a bit of a challenge with charging my gadgets, I think there should be more plug sockets inside the room. The telephone does not work outside of the hotel either, it can only be used to call front desk and even though I was told I can use the phone down in front desk, I think it's not very private and I just want to order deliveries in the privacy of my room. The staff are friendly. One thing that bummed me as well is the fact that I have to leave my key card at front desk every time I leave the hotel. It can be a bit inconvenient because I just want to leave the hotel and stroll around in peace. The TV has cable channels available although the channel list given to me is SO little, they only included the channels for Disney, Nickelodeon, etc. I would prefer a FULL LIST of available channels and not just a select few.
於 2018 年 9 月住了 3 晚
Hotel 99 D.M. 於 2018年9月19日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
DM 於 2018年9月18日的回應
Thank you for staying with us. appreciate your feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and quiet. Enjoyed the staff very friendly and responsive.
於 2018 年 7 月住了 1 晚
Hotel 99 D.M. 於 2018年8月2日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
於 2018 年 7 月住了 2 晚
Hotel 99 D.M. 於 2018年7月18日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 1 晚
Hotel 99 D.M. 於 2018年2月12日的回應
Thank you for your feedback. We will be hoping for your next visit.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff had excellent, accommodating and very friendly.
於 2018 年 1 月住了 2 晚
Hotel 99 D.M. 於 2018年1月30日的回應
Thank you for taking time to review our property. We will be hoping for your next visit.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet place... I liked most near the center of Cubao and dining and transport facilities
於 2018 年 1 月住了 1 晚
Hotel 99 D.M. 於 2019年5月5日的回應
Thank you for staying with us. we welcome you to come back again.

10/10 優異

Takeshi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
24時間ステイ
交通至便
於 2018 年 1 月住了 1 晚
Hotel 99 D.M. 於 2018年1月10日的回應
Thank you for your feedback. We will be hoping for your next visit.

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
Budget hotel
I was satisfied.
於 2017 年 12 月住了 1 晚
Thank you for taking time to review our property. We will be hoping for your next visit.

6/10 一般

James

讚好：整潔度、職員與服務和客房舒適度
Satisfied
My stay was satisfactory.
於 2017 年 12 月住了 1 晚
Thank you for staying with us. we welcome you to come back again.

2/10 很差

S (Carribean)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not a place to stay
I been travelling and there's always a place where you expect it average or excellent, it depends upon the location and the brand. But ofcourse, you can't stop expecting that atleast the staff should be polite and knows how to give consideration to their guest. This hotel was not really a place to recommend.
於 2017 年 11 月住了 1 晚
Hotel 99 D.M. 於 2017年11月28日的回應
First and foremost, I would like to apologize for your bad experience during your stayed. Your experience should have not happened as the culture and mantra of Hotel 99 is to promote and adhere to proper customer service. We value our guests so much that this incident has no place in our system. Rest assured that I will personally get to the bottom of this, and all those responsible to this unwarranted incident shall be meted with disciplinary actions. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies Mr./Ms. S.

10/10 優異

Ismael Andres (Saskatoon SK Canada)

讚好：職員與服務
不滿：整潔度
For Adults only
it's okey
Reservation Team 於 2020年11月25日的回應
Thank you for your feedback! It is very important to us. Rest assured that we will continue to do excellent service for all our guests. We hope to welcome you back at RED Hotel!

4/10 欠佳

BentZ

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Close to bus terminals
This is an hotel to just nap after long hours of a bus ride nothing more. The staff were great but the cleanliness needs plenty of improvements. My girl was looking at the pillows and thought that it did not have any pillow casing as you can see the nasty dirty through the pillow case.

8/10 不錯

JOHN MATTHEW

讚好：職員與服務、住宿狀況和客房舒適度
Convenient and Comfortable Hotel
for me its ok for immediate accommodation for travellers and also its affordable for those have low budget..

4/10 欠佳

真實旅客

不滿：客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Nice hotel but no beach or swimming pool,
Very good service ,good food very cleanroom,good bed.hotel staff helpful?

8/10 不錯

Austin

讚好：整潔度、職員與服務和客房舒適度
Hotel Review
The hotel was good and in a safe area, but they didn't have my reservation when I arrived and I had to charge up my laptop and show it on my email for them to check me in.

8/10 不錯

Gregory (Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good value stay at promo rate
Hotel99 ticked all the boxes..good value at a promo rate, comfortable, internet moderately slow, shower hot sometimes, cable was good, breakfast good but COFFEE EXTRA, plenty of food choices outside and MRT and buses only 100m away. Being a 3,6, 12, 24 hour hotel you can check in at 9am and out same which suited my needs well.

6/10 一般

真實旅客

讚好：職員與服務
i can't imagine to stay in the hotel with no windows... It was like your stuck in the box, and the room color is too dark, doesn't appear to be a light motive that will somehow feel the traveler much relax and soothed with the stay. the blanket we had is already used, we found many stain on that one and we ask to change the blanket given to us... They should check thoroughly all the pillows, blankets or linens clearly... It was like it already used by someone and they tried to let it used for us pa... i jst hope we took a picture with the blanket but its not good, hope they can improve more they services... thank you.

2/10 很差

Luong

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Diona (Philippines)

不滿：整潔度、住宿狀況和客房舒適度
It's a motel, not a hotel
I did not know while I was booking the hotel in Expedia that it is a motel, not a hotel so imagine our surprise when we arrived in the hotel and seeing guests casually checking in for one hour or three hours for a "good time". While checking out, it was only during that time that I noticed their signage that guests must be 18 years old and above as it was an "adult" hotel. It was horrible and disgusting.

2/10 很差

Nickie (Los Angeles)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
Have an extra money for some services. All my experience there is unexpected.

4/10 欠佳

KYOUNGSOO (korea)

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
적당한.....
위치는 로컬 나이트라이프 하기에 아주 좋음. 그러나 내가 이세상세서 재일 싫어하는 벌레를 방에서 볼수 있었음. 우웩~~

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
You get what you paid for
You get what you paid for. I was just on a short transit and just needed a place to crash for the long journey the next day. It is close to MRT Cubao, which is convinient if you wanna travel within the metro system. Lots of local vendors in the street. If you wanna go to the more decent dining... There are a couple of malls with known international chain. The room has a PC unit (despite the internet was not working on the day that I stayed in).

2/10 很差

Antonio II (Dubai)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disappointed
It is disappointed when you booked online with full board and upon checked in was d package including breakfast only...the receptionist insisting that the online was not true...it means the hotel was just fooling the consumers to attract their hotel...it was totally disappointed and even they dont bothered to apologize and they just ignored. Very poor service!!!

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
쿠바오 역에서 가까움.
소고호텔과 같은 러브호텔이며, 깨끗하지만 소고호텔이 더 서비스가 좋은것같음. 하루가 아니고 12시간만 쓸경우 더 비용을 절약할 수 있음.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
Quicky
Booked room to meet my girlfriend before work. It was good for the short stay and price but you can get a lower price in person for short stays like 3hours.

4/10 欠佳

JINWOO (경북 포항)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
튠보다 못함
튠호텔이 훨씬 좋습니다.

8/10 不錯

Mareike (Manado, Indonesia)

不滿：整潔度和客房舒適度
Hotel dengan lokasi baik - tapi itu saja
Lokasi hotel dekat MRT dan LRT sehingga mudah dijangkau, namun kondisi dan kebersihan masih kurang. Keuntungan utamanya adalah makanan yang murah, walaupun free breakfastnya masih sangat terbatas.