豪華套房, 2 間臥室 | 高級寢具、特厚豪華床墊、迷你吧、房內夾萬
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阿爾法套房酒店的評價

5 out of 5
阿爾法套房酒店
7232 Ayala Avenue Ext., Makati, Manila

評價

9.2

卓越

10 分評分，優異；314 則評價中有 229 則" "
8 分評分，不錯；314 則評價中有 63 則" "
6 分評分，一般；314 則評價中有 7 則" "
4 分評分，欠佳；314 則評價中有 8 則" "
2 分評分，很差；314 則評價中有 7 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

商務旅客
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 3 晚
Pedmark Julian A. Madridejos 於 2024年2月2日的回應
Thank you for the high rating. We hope to welcome you back soon!

10/10 優異

Hsinyi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Pedmark Julian A. Madridejos 於 2019年10月18日的回應
Thank you for the high rating, Hsinyi. We hope to welcome you back soon!

10/10 優異

YING-YING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點便利，CP值超高
於 2019 年 7 月住了 4 晚
Jon Joven Uy - Senior Asst. General Manager 於 2019年9月5日的回應
Thank you for the wonderful feedback, YING-YING. We hope to welcome you back soon!

8/10 不錯

Alex

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location to outside (tranffic is not good in Philippine)
於 2019 年 7 月住了 3 晚
Jon Joven Uy - Senior Asst. General Manager 於 2019年9月16日的回應
Dear Valued Guest, Thank you for the high rating. We hope to welcome you back soon! Sincerely, Jon Joven Uy Senior Asst. General Manager

10/10 優異

kwok hei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Jon Joven Uy - Senior Asst. General Manager 於 2019年7月3日的回應
Thank you for the high rating, Kwok Hei. We hope to welcome you back soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Excellent service, splendid city view! I would return.
於 2019 年 4 月住了 2 晚
Jon Joven Uy - Senior Asst. General Manager 於 2019年5月2日的回應
Thank you for the high rating. We hope to welcome you back!

10/10 優異

Man Ho

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel but not clean enough
於 2019 年 2 月住了 2 晚
Jon Joven Uy 於 2019年2月18日的回應
Thank you for the high rating, Man Ho. I have taken note of your comment on the cleanliness of the hotel. Rest assured that we are continuously improving our services to give you the 5-star experience that you deserve.

10/10 優異

Nick (Gilbert)

家人同遊
讚好：整潔度、設施服務和住宿狀況
We had an excellent stay. The staff was great and the pool area was very nice. We had a small issue in the bath room and it was promptly taken care of even though it was at night. The next day they contacted us and told us we could move to another room or extend our check out time. Very first class service.
於 2024 年 4 月住了 3 晚

8/10 不錯

Eiji

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
シャワーの温度が、低めで浴びた後寒い。
於 2024 年 3 月住了 2 晚
Pedmark Julian A. Madridejos 於 2024年3月18日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we strive to always bring our valued guests a five-star experience.I have taken note of your comment regarding the shower temperature. I have shared it with the team and we are taking the necessary steps to promptly address the issue. Thank you for letting us know.We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellent staff. Room was as advertised. Would recommend to families or business travelers.
於 2024 年 3 月住了 2 晚
Pedmark Julian A. Madridejos 於 2024年3月11日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 優異

Maricon

親子同遊
讚好：整潔度、設施服務和住宿狀況
Enjoyed our stay
於 2024 年 2 月住了 2 晚
Pedmark Julian A. Madridejos 於 2024年2月16日的回應
Thank you for the wonderful feedback. We hope to welcome you back soon!

8/10 不錯

Lalaine (Ranco Mirage)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The coffee maker in the room wasn’t working. Kitchen counter stained . The buffet breakfast is good. The workers were friendly
於 2024 年 2 月住了 1 晚
Pedmark Julian A. Madridejos 於 2024年2月16日的回應
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

8/10 不錯

Ernie

讚好：整潔度和住宿狀況
Value for the money
Pedmark Julian A. Madridejos 於 2024年2月16日的回應
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

10/10 優異

Kevin (Greenville)

讚好：整潔度、設施服務和住宿狀況
Hotel was very clean and service was great! Location was accessible to restaurants, shopping centers and entertainment all within walking distances! Rooms were spacious and had all appliances and utensils for longer stays! I would recommend staying here if you are looking for a extended vacation.
於 2024 年 1 月住了 7 晚
Pedmark Julian A. Madridejos 於 2024年2月2日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 優異

Christine

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Our one bedroom suite at the Alpha Suites was perfect. The views were amazing, the kitchen was fully equipped (although we didn’t do any cooking), and it was so helpful to have in-room laundry. Dining choices were extensive and the food was excellent - our dinner was one of the best meals we’ve had in the Philippines. Excellent service as well. Breakfast included lots of food choices to suit every taste. I would absolutely stay here again, especially if I was planning a longer stay.
於 2024 年 1 月住了 1 晚
Pedmark Julian A. Madridejos 於 2024年2月2日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 優異

tyrone

讚好：整潔度、設施服務和住宿狀況
Spacious dining, kitchen, and bedroom.. like being at home
於 2024 年 1 月住了 7 晚
Pedmark Julian A. Madridejos 於 2024年2月2日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 優異

mark

家人同遊
讚好：整潔度、設施服務和住宿狀況
We really enjoyed this hotel. Plenty of great food options right inside the hotel. Beautiful deck and pool area.
於 2024 年 1 月住了 2 晚
Pedmark Julian A. Madridejos 於 2024年2月2日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience and amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 優異

Rodel

家人同遊
讚好：整潔度、設施服務和住宿狀況
Everyone at Alpha were very accommodating and friendly. I would stay here again.
於 2023 年 12 月住了 5 晚
Pedmark Julian A. Madridejos 於 2024年1月17日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given us. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 不錯

Manong

於 2023 年 11 月住了 3 晚
Pedmark Julian A. Madridejos 於 2023年12月11日的回應
Thank you for the high rating. We hope to welcome you back soon!

2/10 很差

Sanal

不滿：整潔度和住宿狀況
於 2023 年 11 月住了 3 晚
Pedmark Julian A. Madridejos 於 2023年12月4日的回應
ear Valued Guest,We are truly sorry to hear about your dissatisfaction during your stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Randy

讚好：整潔度和客房舒適度
I'll be back
Great staff, I felt at home. Very comfortable suite.
於 2023 年 10 月住了 8 晚
Pedmark Julian A. Madridejos 於 2023年10月31日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 不錯

Eiji

讚好：整潔度、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚
Pedmark Julian A. Madridejos 於 2023年11月24日的回應
Thank you for the high rating. We hope to welcome you back soon!

8/10 不錯

VINCENT

家人同遊
讚好：整潔度、設施服務和住宿狀況
We like the breakfast every morning. The staff were very accommodating and friendly especially JM.We didn't care about the bugs ,cockroaches on the kitchen
於 2023 年 10 月住了 11 晚
Pedmark Julian A. Madridejos 於 2023年10月25日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

2/10 很差

Keith (Torrance)

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Felt like I was in prison, aweful place to stay.
於 2023 年 10 月住了 2 晚
Pedmark Julian A. Madridejos 於 2023年10月20日的回應
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly sorry to hear about your dissatisfaction during your recent stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations on this occasion. Please know that your feedback is invaluable to us, and we are committed to making improvements based on your comments.If you have any further details or would like to discuss your experience in more detail, please feel free to message us here.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian MadridejosSenior Assistant General Manager

10/10 優異

Anthony (Bergenfield)

於 2023 年 9 月住了 2 晚
Pedmark Julian A. Madridejos 於 2023年10月16日的回應
Dear Valued Guest,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 優異

Gangmi

家人同遊
讚好：整潔度和客房舒適度
5성급호텔인만큼 아주 편안하게 보내고 왔습니다. 조식도 간편하고 알찬구성으로 음식이 나왔고. 저녘엔 칵테일바에서 한잔으로 피로를 풀고 수영하고 좋았습니다.. 단점이라면. 수영장에서 나는 소음으로 조금 귀에 시끄러음 빼고는 모두 훌륭합니다..
於 2023 年 9 月住了 1 晚
Pedmark Julian Madridejos 於 2023年9月14日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we strive to always bring our valued guests a five-star experience.I have taken note of your comment regarding the noise from the exhaust in the pool area. This has been shared with the team. Rest assured that we are continuously improving our operations to uphold the five-star service that our guests deserve. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 不錯

Insung

多人同遊
讚好：整潔度和客房舒適度
於 2023 年 8 月住了 3 晚
Pedmark Julian A. Madridejos 於 2023年9月1日的回應
Dear Insung,We appreciate the high rating and wonderful feedback that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

hwahyeong

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 8 月住了 2 晚
Pedmark Julian A. Madridejos 於 2023年8月29日的回應
Dear Valued Guest,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Dr. Maria

讚好：整潔度和住宿狀況
於 2023 年 8 月住了 4 晚
Pedmark Julian A. Madridejos 於 2023年8月24日的回應
Dear Dr. Maria,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Hossana

家人同遊
讚好：整潔度和客房舒適度
It was a great place for family. Will be staying here again when I go back.
於 2023 年 6 月住了 4 晚
Pedmark Julian A. Madridejos 於 2023年8月4日的回應
Dear Hossana,Thank you for the high rating and wonderful feedback. We hope to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Denise

於 2023 年 7 月住了 5 晚
Pedmark Julian A. Madridejos 於 2023年8月22日的回應
Dear Valued GuestWe appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Alma

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 4 晚
Pedmark Julian A. Madridejos 於 2023年7月27日的回應
Dear Alma,We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

DAISUKE

於 2023 年 7 月住了 4 晚
Pedmark Julian A. Madridejos 於 2023年8月16日的回應
Dear Daisuke,We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Asser

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 1 晚
Pedmark Julian A. Madridejos 於 2023年7月12日的回應
Dear Asser,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

8/10 不錯

embergil

家人同遊, 親子同遊
讚好：整潔度和設施服務
Not what I expected for a 5 star hotel. It’s more like a 3-4 star for me
於 2023 年 6 月住了 1 晚
Pedmark Julian A. Madridejos 於 2023年6月21日的回應
Dear Embergil, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

10/10 優異

Andrew

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 5 月住了 8 晚
Pedmark Julian A. Madridejos 於 2023年6月2日的回應
Dear Andrew, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Christina

讚好：整潔度、設施服務和住宿狀況
於 2023 年 5 月住了 1 晚
Pedmark Julian A. Madridejos 於 2023年5月26日的回應
Dear Ms. ChristinaWe appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

6/10 一般

Kawaguchi

家人同遊
讚好：整潔度
不滿：住宿狀況
We stayed at 2 bedroom suite and the room was clean and spacious. Staff are friendly but not so attentive. A good hotel overall except the musty smell in the living area.
Pedmark Julian A. Madridejos 於 2023年5月15日的回應
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve.We hope to welcome you back soon!

10/10 優異

Cindy

家人同遊
讚好：整潔度、設施服務和住宿狀況
The property is so clean, the staff are super friendly. location is excellent. I accidentally left our room open, the housekeeper called security to check our room to make sure nothing is missing and they lock the door and notified us. Breakfast is sooo good, pool is clean and huge. we will definitely go back. I like that there is a washer and dryer in the room and grocery store downstairs.
於 2023 年 2 月住了 6 晚
Pedmark Julian A. Madridejos 於 2023年3月20日的回應
Dear Cindy,Thank you for taking the time to write an excellent review of The Alpha Suites.I am delighted to hear that you enjoyed the convenience, amenities, and services we provide. Your review inspires us to consistently deliver world-class services to our valued guests.It is our pleasure to have served you well. We're excited to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Cindy

於 2023 年 2 月住了 1 晚
Pedmark Julian A. Madridejos 於 2023年4月11日的回應
Dear Cindy,Thank you for the high rating and wonderful feedback. We hope to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 優異

Henrik

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
於 2023 年 2 月住了 2 晚
Pedmark Julian A. Madridejos 於 2023年12月4日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 優異

Renee (Bellevue)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent place to stay at. Staff was excellent as well as the dining choices
Pedmark Julian A. Madridejos 於 2022年12月9日的回應
Dear Renee,I am delighted to hear that you enjoyed the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We hope to welcome you again soon!

10/10 優異

Renee (Bellevue)

讚好：整潔度、設施服務和住宿狀況
於 2022 年 11 月住了 2 晚
Pedmark Julian A. Madridejos 於 2023年12月4日的回應
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 優異

peter

家人同遊
讚好：整潔度、設施服務和住宿狀況
Onsite dining options were a surprise
於 2022 年 10 月住了 1 晚
Pedmark Madridejos 於 2022年10月17日的回應
Thank you for the wonderful feedback. We hope to welcome you back soon!

6/10 一般

Kyung

多人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Like: Clean room, Large room,New condition, High rise view, House appliance. Dislike: Bathroom floor flooding, Window shade operation function poor, TV / Monitor function poor, Washer and Dryer function no manual, A/C condition too close to face, too small space bathroom.
於 2022 年 9 月住了 3 晚
Pedmark Julian A. Madridejos 於 2022年9月8日的回應
Dear Kyung, We wish to express our sincerest apologies for the experiences you encountered during your stay with us at The Alpha Suites. Rest assured that your comments were shared with the team, and that we have taken immediate action to correct these lapses. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. Thank you for letting us know.

10/10 優異

Genevieve

讚好：整潔度、設施服務和住宿狀況
Recommended
於 2022 年 8 月住了 2 晚
Pedmark Madridejos 於 2022年10月17日的回應
Thank you for the high rating. We hope to welcome you back soon!

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 5 月住了 1 晚
Pedmark Julian A. Madridejos 於 2022年5月30日的回應
Dear Valued Guest, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 不錯

Michael

家人同遊
讚好：整潔度、設施服務和住宿狀況
My 3rd time staying in this hotel, its all good. I enjoyed my stay and the view of my room.
於 2021 年 12 月住了 2 晚
Pedmark Julian A. Madridejos 於 2022年1月1日的回應
Dear Michael, Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 不錯

Pascal

家人同遊
讚好：整潔度和客房舒適度
Excellent
Beautiful building and very convenient with the restaurants, bar, swimming pool.
於 2021 年 10 月住了 3 晚
Pedmark Julian A. Madridejos 於 2021年11月5日的回應
Dear Mr. Pascal, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience and amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well, Pascal. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

2/10 很差

Alberto

家人同遊
不滿：整潔度和客房舒適度
於 2020 年 12 月住了 2 晚
Pedmark Julian A. Madridejos 於 2020年12月26日的回應
Dear Alberto, We regret that you are unhappy with your experience here at The Alpha Suites. Rest assured that we continuously strive to provide excellent service and a memorable experience for our guests, and we hope that you will give us another chance to become your hotel of choice in Metro Manila. Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager