Looks like recently undergone renovation and not quite ready yet for actual guests. Room looks new and was fine, but check-in process (supposedly "new system") did not have my Expedia reservation, so I was required to show confirmation email, and even pull up credit card statement, and even then they seemed unsure of payment. Took forever to check in. Then the door to the room opened through pin code, but having spent 15 min trying it I had to get the receptionist to show me the trick of having to pull the door handle while turning knob for the door to open - a trick apparently only he knew about. Then next morning in the shower the soap dispenser was completely empty - so had to make repeated trips from shower to sink to get soap, which of course meant the bathroom floor was soaking wet. Then on check-out the reception was empty (was supposed to be staffed). Having waited 10 min and asked around, I tried the automatic check-out but that one still showed I was required to pay the full fee for the stay. As I had to make a train, I just left deeply frustrated. Overall way to many glitches in a 14 hour stay. I have stayed in 10 hotels across Europe in the last month - this one clearly the most frustrating experience, and would not book again at least until they have all the kinks worked out (and also the 7:30am drilling on the property is finished)..