people are friendly at the property. Areas surrounding the property are not at a good living standard
JACQUES
於 2022 年 3 月住了 1 晚
8/10 不錯
leon
商務旅客
2021年8月11日
讚好:整潔度、住宿狀況和客房舒適度
leon
於 2021 年 8 月住了 1 晚
6/10 一般
Chris
2020年11月22日
不滿:職員與服務、住宿狀況和客房舒適度
Chris
於 2020 年 11 月住了 1 晚
2/10 很差
Jorge
2020年7月27日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Jorge
於 2020 年 7 月住了 1 晚
10/10 優異
gareth
商務旅客
2019年10月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
this hotel is a hidden gem when you actually consider where in the world it is. Very safe and plenty of security The staff are all very pleasant and helpful. breakfast was fresh everyday (but sometimes a bit cold) plenty of choice, the food in the restaurant was surprisingly very very good, excellent steaks and pizza
sandy the porter was a very nice helpful guy as was Wilker the operations manager who sorted out a hire car for me, translated the hire agreement as i do not speak Portuguese - very helpful man.Pool area was nice and clean with a nice outside bar. i will have no hesitations in staying at this hotel again and would highly recommend it.
gareth
於 2019 年 10 月住了 8 晚
8/10 不錯
Richard
2019年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Richard
於 2019 年 8 月住了 3 晚
8/10 不錯
Francisco
2019年8月8日
讚好:整潔度、職員與服務和住宿狀況
Ferias
Tranquila
Francisco
於 2019 年 8 月住了 2 晚
8/10 不錯
Heinrich
2019年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Heinrich
於 2019 年 7 月住了 3 晚
4/10 欠佳
真實旅客
伴侶同遊, 商務旅客
2019年6月3日
讚好:職員與服務和住宿狀況
不滿:整潔度和設施服務
The hotel didn't have the room reserved on Expedia. It took 4 days to get the good room. I had to take care of the communication between Expedia and the Hotel management.
真實旅客
於 2019 年 5 月住了 11 晚
10/10 優異
fortunate
2019年5月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
fortunate
於 2019 年 5 月住了 4 晚
8/10 不錯
真實旅客
2019年5月8日
讚好:整潔度和職員與服務
真實旅客
於 2019 年 5 月住了 3 晚
8/10 不錯
Francisco
2019年1月11日
讚好:整潔度和職員與服務
Calma e tranquilidade
Os quartos precisam de melhorias. Optima localização e segurança.
Francisco
於 2019 年 1 月住了 1 晚
10/10 優異
真實旅客
2018年12月24日
讚好:整潔度、住宿狀況和客房舒適度
Very nice hotel, location is very good and safe. Rooms were very clean and staff was very cooperative. The breakfast was amazing.
真實旅客
於 2018 年 12 月住了 9 晚
8/10 不錯
Kenneth
2018年6月2日
讚好:整潔度和客房舒適度
Business trip to Matola -
I stayed at the Matola Hotel for 4 days on a business trip. The hotel was clean and my room was valeted daily. Staff were friendly and helpful. The internet was very poor for the first 2 days of my stay, with multiple problems logging in which varied between being given the wrong log-in details, to the internet not actually working...not very good for business people. It did improve on my final 36 hours at the hotel. Breakfast was adequate with a mix of hot and continental choices. I had dinner in the hotel on 4 evenings and the food varied between a good pasta meal and a poor T-Bone steak which I asked to be medium cooked and it was beyond "well done". Without transport there is very little around the local vicinity of the hotel. Overall a reasonable hotel to use as a base but they really need to improve the internet if they wish to attract more business customers.
Kenneth
於 2018 年 5 月住了 4 晚
8/10 不錯
Paul
2018年4月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Paul
6/10 一般
Lillian
2018年3月5日
讚好:職員與服務
不滿:整潔度和住宿狀況
Lillian
於 2018 年 3 月住了 1 晚
8/10 不錯
Nkagisang
2018年1月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Maputo's first visit
The language was a bit of a barrier but the staff was patient and accommodating. Kids enjoyed swimming until late. Everybody enjoyed free wifi for the entire stay.
Nkagisang
於 2018 年 1 月住了 2 晚
6/10 一般
Stanley
2018年1月4日
讚好:客房舒適度
不滿:職員與服務和住宿狀況
Disappointing vacation ever, the filth was to muc
The hotel is very beautiful but it's location is bad. On arrival we had to carry our luggage up a flight of stairs without any assistance. When we arrived at the front desk we had to wait because they couldn't find our booking hence they wanted to give us a room less then what we had booked for and we refused. Eventually we were given a room, later we were told that we will have to vacate the room on the 31st since it was booked but it ended up not happening. We went out exploring the area's on the 31st upon our return we were denied excess to the parking areas and dining areas because there was an event. We ended up being stuck in our room on the 31st. When we were checking out on the 2nd again we were inconvenienced because they still had not sorted out our booking after 4 days. For 2 days our shower was blocked and not very clean even reporting it. I don't think I will ever go back to Mozambique again the country is very filthy and full of people who just want to rip us off our money all the time, the border gate was the worsed one.
Stanley
於 2017 年 12 月住了 4 晚
6/10 一般
真實旅客
2017年12月20日
不滿:整潔度和住宿狀況
The Matola Hotel
Overall experience was not good. The food available is does not taste good at all. The shower was dirty. Drains are smelling. The staff does not understand English wich make it hard to communicate.
Its was not as good as i expected the personnel is so disorganized i was given a room and yet somebody has already check into that room. I was moving up and down from one room to another only to find people already checked in until we got to room 206 which was vacant. The bed was not that comfortable. Air Conditioning was great, the room itself looked nice. The guys in the reception could hardly speak english. The Restaurant was horrible its was all messed up we never ate breakfast because when there was breakfast there was no plates to dish up or vice versa.