Overall a nice place to stay. Clean and King bed very comfortable. 1BR very spacious with sink, microwave and fridge. Tiki bar service was extremely slow due to new wait staff. I didn't have any hot water in the shower at first and it was late so rather than wait to have it fixed the next day or change rooms, I found the hot water temp controller adjustment in the living area closet and turned it up from 37C (body temp) to 43C so my wife could actually shower. Most would never figure this out. Noted this to the staff at checkout along with the slow bar service. They just said 'ok'. No, 'sorry for the inconvenience'. With the extra $72 in resort fees, you might think they'd take a little off, but these days great customer service is mostly non-existent. Would possibly stay here again, but likely look around for something else if staying more than 2 nights.