「We notified the hotel that we would be coming in very late due to a flight change. They assured us that they would be present and available for us to check in at 2:30 AM or so. We arrived then and found no staff, no people, and the door wide open. We roamed the halls looking for someone and found no one. We were forced to seek alternative accommodations at 3:00 AM in a strange town. We are owed a refund.」
「We notified the hotel that we would be coming in very late due to a flight change. They assured us that they would be present and available for us to check in at 2:30 AM or so. We arrived then and found no staff, no people, and the door wide open. We roamed the halls looking for someone and found no one. We were forced to seek alternative accommodations at 3:00 AM in a strange town. We are owed a refund.」
ROBERT