The staff was very friendly, the food at the restaurant located in the hotel was excellent and things were clean. However, for the price of the hotel, it could have been better. The pool was not heated, there was not a child’s play ground which was pictured, and the second bar by the pool was closed for our 3 day stay. The main restaurant was closed Monday and Tuesday so we had to leave the property for waters, food, supplies as no sundry existed either. I hope things get better as this could be a great destination resort verses just a hotel.