The reason communication was terrible is because the beach was contaminated and they did not warn guests of the risk. (DOH-Collier issues water quality health advisory on three Marco Island beaches; E coli at issue)
The hotel has very good facilities and fun activities for children and adults. They charge $30 per night for parking, that's something new. We went in July and we didn't have to pay for
Sara
於 2024 年 8 月住了 1 晚
10/10 優異
Ailyn
親子同遊
2024年8月12日
讚好:整潔度和住宿狀況
Great place for our family of 4. Direct on the beach and many restaurants across the street.
Cons: Check-out too early, at 10am.
Ailyn
於 2024 年 8 月住了 1 晚
10/10 優異
Susel
2024年7月8日
讚好:整潔度和住宿狀況
Susel
於 2024 年 6 月住了 2 晚
10/10 優異
Chris
家人同遊
2024年6月10日
讚好:整潔度和客房舒適度
Home away from home
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
Chris
於 2024 年 6 月住了 2 晚
2/10 很差
MILEIDYS
2024年5月25日
MILEIDYS
於 2024 年 5 月住了 1 晚
10/10 優異
Enma
2024年5月19日
讚好:整潔度和住宿狀況
Enma
於 2024 年 5 月住了 1 晚
2/10 很差
Adriana
2024年5月13日
Adriana
於 2024 年 5 月住了 2 晚
6/10 一般
Carlos
家人同遊
2024年3月31日
讚好:整潔度和住宿狀況
The beach was crowded with people from outside of the hotel with music so loud that we couldnt rest on the sand quiet. I suggest to take care of that specially if we are paying such a high rate for our villa-
Thanks
Carlos
於 2024 年 3 月住了 1 晚
2/10 很差
Chad
家人同遊
2024年3月30日
不滿:設施服務和住宿狀況
really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that.
when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk.
we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients.
the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel.
if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott
Chad
於 2024 年 3 月住了 1 晚
8/10 不錯
yosvany
2024年2月2日
讚好:整潔度和住宿狀況
yosvany
於 2023 年 12 月住了 2 晚
10/10 優異
LINDA
親子同遊
2024年1月6日
讚好:整潔度、設施服務和住宿狀況
LINDA
於 2023 年 12 月住了 3 晚
10/10 優異
Otto
2023年10月21日
Otto
於 2023 年 10 月住了 1 晚
10/10 優異
Cristhian
2023年10月14日
讚好:整潔度和住宿狀況
Muy bueno
Cristhian
於 2023 年 10 月住了 2 晚
10/10 優異
Boaz
家人同遊
2023年10月3日
讚好:整潔度、設施服務和住宿狀況
Amazing
Boaz
於 2023 年 9 月住了 4 晚
10/10 優異
sandor
2023年10月2日
讚好:整潔度和住宿狀況
Nice property !
sandor
於 2023 年 9 月住了 2 晚
10/10 優異
Caroline (Boca Raton)
家人同遊
2023年10月1日
讚好:整潔度、設施服務和住宿狀況
Super clean, modern renovation, quiet, peaceful
Caroline
於 2023 年 9 月住了 1 晚
10/10 優異
Marlene
家人同遊
2023年9月27日
讚好:整潔度和客房舒適度
Perfect gateway
It was a great vacation this hotel is a plus very family oriented
Marlene
於 2023 年 9 月住了 5 晚
10/10 優異
Misleidys
2023年9月22日
Misleidys
於 2023 年 9 月住了 2 晚
8/10 不錯
Blanca
2023年9月4日
讚好:整潔度和住宿狀況
Blanca
於 2023 年 9 月住了 3 晚
4/10 欠佳
Sara
親子同遊
2023年9月4日
讚好:整潔度和住宿狀況
They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities
Sara
於 2023 年 9 月住了 1 晚
10/10 優異
Jorge (Miami)
家人同遊, 親子同遊
2023年8月28日
讚好:整潔度、設施服務和住宿狀況
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.