Pensacola Marcus Pointe Golf Club Hotels

"The staff was very friendly and the room was clean and spacious. It’s in a good area. The reason for the poor review is that the fire alarm went off for the entire hotel around 9pm. That’s not an issue to me for an actual emergency, but there wasn’t one. No one on staff addressed or instructed anyone there as to what was going on, or assisted guiding anyone I could see in exiting the building. There was no follow up after the fact to confirm that all was well, or to see if anyone needed help back up or room keys replaced (several families rushed out of their rooms without their room keys and were locked out) people just dissipated back to their rooms when the alarms finally stopped if they had that option. If this had been an actual emergency I don’t believe anyone there had a plan. I asked the evening and morning managers what happened. Don’t expect details if it was due to a crime or individuals medical emergency, just a general explanation. Neither knew and wrote it off to someone vaping in the hall or trying to smoke a cigarette. I don’t think the morning crew even knew what I was talking about. I was there on a work trip and have to be up very early. The entire hotel was “evacuated” and no one could provide an explanation as to why. I’m thankful it was seemingly a false alarm, but needless to say I did not rest easy the rest of night and would not put my safety in their hands again. "

"Clean room, very friendly staff! "

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"everything was nice but they dont have a lobby with coffee at least . There is some coffee in the room but is not done "

"The rate is pretty right for the room.. and you get what you pay for.. personally I wouldn't sleep in the sheets... And I didn't I brought my own blanket .. I'd say the best thing about this place is the staff .. the lady at the front desk was real.. and cool.. he k she even open a couple rooms and let us check them out..so we got the best of the two . And I've never had that option .. anyhow id recommend locking your car and I didn't have a pet with me but I do know from experience it's hard to find a place to stay that do.. and I read that they do.. hope this helps"

"Room was clean and up to date. Receptionist was polite and helpful. No problems at all."

"Staff was very friendly and helpful. Room was nicely decorated, clean with very good lighting. However the chair for the desk needs to be replaced. Hot breakfast was very good. A very good Mexican restaurant is located next door to the hotel that we greatly enjoyed. We would stay here again. "

"Clean and safe "

"The nonsmoking room smelled like the inside of a chimney."