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"No coffee in the rooms"

"Everything was great, The parking lot needs immediate repairs. Staff was friendly, rooms were clean, beds were comfortable and it was a great location to everything the family could want."

"Customer service sucked. Lobby smelled like old pine sol. Upstairs has all connecting rooms. There was no elevator. Rooms are filthy, shower was not clean microwave or fridge. No smart tv to watch shows. They didn’t even have a phone in the room. No security doors the place was horrible. They need to put more love into the building. Unbelievable."

"Chose hotel for parking as we were pulling a car trailer. There wasn't any truck /bus parking as stated. We had to park on the street. Bathroom was so dirty and disgusting. Mat in inside of tub was dirty, falling apart and slimy. Needed to wear shoes to take a shower. Breakfast was cereal and over ripe oranges and no decaf. My advice is to keep driving!!"

"This stay was pleasant surprise. It looked newly renovated and felt very comfortable. Room was clean, updated and exceeded expectations."

"I absolutely love staying here when I'm in town. Very cozy!"

"Could use better insulation in walls, ceiling/floor. Walls thin as next door TV could be heard as well as conversations. Could clearly hear tub/shower and toilet flushing in room above. Staff was excellent!!"

"Pull out couch had an old mattress that was about 4 inches thick. So uncomfortable you couldn’t sleep on it. The bath gel in the bathroom was empty and the breakfast was very mediocre "

"This hotel is a scaled-down version of the Hilton Hotels out there. My room was great, the shower was incredible, the pillow was soft and comfortable along with the mattress, and I appreciated that there was a small kitchen with things available to use. However, there is a real lack of things offered for breakfast: no juice or milk, bagels and muffins are packaged in company bags, no place to sit down if you wanted to (unless you go outside, and that is a “no” in negative weather), BUT THE COFFEE WAS GREAT. I don’t think I’d ever stay here again. Sorry. The “real” Hilton is more accommodating"