Well for a highly rated all inclusive resort it failed miserably, first of, no people working the front of the hotel, no one to help you with luggage, nothing, second of all they have a strict dress code for the restaurant and property but allow people to be naked by the pool (literally), then the hotel has very out dated decor, no air conditoning most of the place, and doesn't offer much at all, huge hotel and alot of rooms but offer two extremely small pools, weren't able to enjoy really anything in this place, i booked based of reviews and regretted the decision immediately....