Our stay at Riad Azrur was amazing. After problems with the first Riad we initially booked, and them letting us know on arrival that they could only accommodate us for 2 of our booked 7 nights, we had to be relocated (after many issues with Expedia not wanting to do so until just a few hours before checkout). We were moved to Riad Azrur and on arrival we were greeted on the street by Ibrahim, he was lovely and very helpful, he was always happy to assist and offering to support us with any and everything. He gave me an app to navigate the Medina, he checked in with us all hours of the day, we spoke we laughed and we were treated so well we could not fault anything at all. Everything that we did not get from Expedia and the first Riad, Ibrahim truly made up for it all. We thankfully got there on my birthday and he gave balloons to help decorate the room. The room we stayed in was beautiful, the housekeeper Fetiha was so lovely, she always greeted us with a smile and was understanding of my poor French. We had an issue with our fridge and it was sent off to be rectified immediately. Having a key was a privilege after not having one in the first Riad. Honestly we felt so welcome, like family, it was so comforting. Our stay as a whole was amazing and we would 1000% stay at Riad Azrur again.