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利雅德萊納酒店的評價

4 out of 5
利雅德萊納酒店
8, derb El Hammam Riad Laarouss Médina, Marrakech

評價

8.4

很好

10 分評分，優異；437 則評價中有 194 則" "
8 分評分，不錯；437 則評價中有 163 則" "
6 分評分，一般；437 則評價中有 49 則" "
4 分評分，欠佳；437 則評價中有 12 則" "
2 分評分，很差；437 則評價中有 19 則" "

8.4/10 

整潔度

9.0/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

shengfeng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚

10/10 優異

kamyin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location, very friendly environment.
於 2018 年 12 月住了 1 晚

10/10 優異

Bianca

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚

6/10 一般

JOHN

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Good location and friendly staff. The Riad is dated and needs a facelift. The furniture has seen better days. The breakfast room door has a large pain of glass missing which has been for months. Rooms are small. An economicaly Riad but overpriced. Did not use the hot tub or the sun loungers as they did not look inviting. Good basic breakfast service.
於 2024 年 1 月住了 3 晚

10/10 優異

christine

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Idéalement situé à l'entrée de la médina. Quartier où l'on se sent en sécurité. Le personnel, Rachid, Saïda ainsi que les gérants sont au top. Très gentils et serviables. Nous reviendrons sans aucune hésitation !
於 2023 年 12 月住了 3 晚

10/10 優異

julien

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
séjour marrakech noel 2023
bon séjour pour les fetes, grand soleil, ca fait du bien. merci a toute l'equipe et surtout un tres grand merci à Rachid, une personne en or, le coeur sur la main. encore merci rachid
於 2023 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：職員與服務
不滿：住宿狀況
於 2023 年 12 月住了 3 晚

8/10 不錯

Carole LE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Le riad propose un très bon service de transfert depuis et jusqu'à l'aéroport. Il est très bien situé à la limite du souk et permet de rejoindre très facilement la place Jemaa el-Fna. Le personnel est très sympathique, accueillant et propose un service impeccable. Le lieu en lui-même est très agréable et typique même si le mobilier paraît un peu viellot.
於 2023 年 10 月住了 7 晚

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
４号室の湿気がひどい
最初に案内された２階の４号室は、湿気がひどく、エアコンも全く効かない状態だった。２日間我慢したが耐えきれず、部屋を変えてもらった。
於 2023 年 10 月住了 7 晚

10/10 優異

Martina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location. Great service. Clean. Safe. Just buy ur self a simcard with internet and u are good to go and explore the amazing Marrakech. Dont count on the wifi
於 2023 年 10 月住了 7 晚

10/10 優異

Fanny

於 2023 年 9 月住了 3 晚

10/10 優異

Edith

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El servicio y atenciones de todos fueron increíbles. Rashid y Karim fueron muy amables y me ayudaron mucho ya que me enfermé y ellos me cuidaron subiéndome té a la habitación y preguntándome todos los dias si ya me sentia mejor. Me senti como en casa. Gracias Rashid y Karim. Desde México les mando un abrazo!

10/10 優異

Francis James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Accueil au top. Bien au delà du riad en lui même, c'est le personnel qui est a mettre en avant. Saïda, Rachid, et Karim sont d'un dévouement et d'une gentillesse hors norme. Nous avons partagé avec eux la terrible épreuve du tremblement de terre du 08/09/2023, et Rachid qui était sur place ce soir là, a très bien géré la situation. Leur rencontre fut un grand moment pour nous, ce sont de belles personnes. Evelyne et Francis.
於 2023 年 9 月住了 8 晚

8/10 不錯

Maria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were amazing! Very cozy place and very comfortable rooms. Before our stay we were in other hotels in Morocco and this was the only place with AC which was amazing!
於 2023 年 9 月住了 1 晚

2/10 很差

Miriam

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Never ever again. This Hotel should be removed from Hotels.com It was supposed to be Hotel and Spa, there is no Spa. There was absolutely nothing. Only cold water. Wi-Fi connection really bad… I have travelled a lot in Marrakesh and never experienced this before. Tourists will never return to Morocco if this is what they will experience 😔
於 2023 年 8 月住了 3 晚

10/10 優異

Antoni Tuck Yin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice, clean and well located. Easy access to Rue Riad Laarous for taxis, tour pick ups and transfers. Good size rooms and cleaned daily. Very relaxed atmosphere and after a day, we realised it was more like a homestay rather than a traditional hotel. Excellent breakfast up on the rooftop with traditional Morrocan delights. Staff were really friendly including Rashid who was most helpful. Even loaned us travel guides for us to explore Marrakech. Rooms are air-conditioned which is much needed during the afternoons. Nice cosy sofas to lie around the pool and pull up a book. Wi-fi is weak and not secure if your phone or tablet has strong security features. Doesn’t connect to iPhones with strong security firewalls. Get a local SIM card if you need to do a lot of intérnet surfing. Otherwise most cafes have wifi so we didn’t have any FOMO. Overall a great location and we certainly will book again.

6/10 一般

VIRGINIE

於 2023 年 8 月住了 1 晚

2/10 很差

Hodovic

於 2023 年 7 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Medina in Marrakech
Holes in the sheets, towels as abrasive as sandpaper and worn out. Dark, uninviting entry to property, like lights literally turned off. Had to use a movable screen and throw a blanket over it for privacy when showering. Room was dank and damp. Missing tile in stairwell dangerous. Can’t recommend.
於 2023 年 6 月住了 2 晚

8/10 不錯

Roger

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 5 月住了 3 晚

8/10 不錯

cle

於 2023 年 5 月住了 2 晚

10/10 優異

delphine

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Un très bon séjour au Riad merci à toute l’équipe . Un Riad très calme très propre avec tout le confort . A deux pas de tout . Le centre ville est juste à côté . Merci encore pour ce séjour où l’on a été très bien reçu je recommande
於 2023 年 5 月住了 3 晚

4/10 欠佳

Sameh Said

家人同遊
不滿：整潔度和住宿狀況
All hotel property very old , in bad condition , towels very old, in bad condition. Sheets were never changed . No reception. Outside door locked , didnot give us kee? Streets infront of hotel extremely dirty full of hungry cats and dogs . Pictures in internet gave wrong impression about hotel. Took good price but gave poor service .
於 2023 年 5 月住了 6 晚

6/10 一般

Nathalia (Evanston)

伴侶同遊
讚好：職員與服務
The hotel has a great staff and service. They are very welcoming and attentive for everything you would need. Also great property to stay inside the medina as everything is within walking distance and easy to catch a taxi is needed. The rooms are very dark (as a matter of fact with no windows) with a musty smell not quite comfortable. In my view the expedia rating is higher compared to what I saw
於 2023 年 4 月住了 2 晚

10/10 優異

Joanna

於 2023 年 4 月住了 3 晚

8/10 不錯

Anna

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Riad con magnifico cortile interno - una piccola oasi di pace immersa nei souk caotici. Stanze tipiche. Colazione servita sulla magnifica terrazza. Ottima posizione per raggiungere tutte le attrazioni a piedi. Assolutamente consigliato!
於 2023 年 3 月住了 2 晚

2/10 很差

Nafesa

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting! Please avoid!
AVOID AT ALL COSTS The riad is filthy, dusty and has been neglected! The wifi connection is terrible and worse of all it doesnt have any warm water. I would suggest looking elsewhere or face ruining your holiday. The owners are also liars so becareful! Dont book and stay far far away from them.
於 2023 年 2 月住了 4 晚

8/10 不錯

sandra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bien placé! Personnel très accueillant, petit déjeuner complet
於 2023 年 3 月住了 2 晚

10/10 優異

KANTI

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Best low key Riad/Hotel in the Medina/Old city and walking to the shopping are and souk area. Would recommend to most people
於 2023 年 2 月住了 7 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Riad Experience
Riad Lena was the perfect place to stay in Marrakech. Located right by the edge of the souk, it was easy to find and provided a great place to start exploring each day. The staff was always friendly and willing to help however they could. The breakfast each day was delicious and the tea really good. The jacuzzi was also a lovely place to relax after a long day. If we come to Marrakech again, we will definitely be staying here!
於 2023 年 2 月住了 2 晚

6/10 一般

SOYEON

多人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
於 2023 年 1 月住了 1 晚

10/10 優異

Alison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚

2/10 很差

Igo

於 2023 年 1 月住了 2 晚

2/10 很差

AMIL KUSAIN JR

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The wifi was terrible. We spent four days without proper internet connection. The room was cold. The shower had intermittent warm water. Often we had to skip bathing because the water was cold. The terrace at the roof top was poorly maintained. The breakfast hall was super cold. The pictures need to be updated. The uniform of the ladies are tattered clearly reflecting poor labor. The spa is located outside the Riad. Most of the time its close.

10/10 優異

Melanie (Hook)

多人同遊
讚好：整潔度、職員與服務和設施服務
Whilst this riad needs some investment in its facilities with the rooms requiring some maintenance and upgrades, it is far outweighed by the wonderful team headed by the owner Latif. There is a real family atmosphere with nothing too much trouble and we were looked after like queens with 6 of us in the booking. We had some lovely continental breakfasts and an evening meal that was great value and delicious and Latif also made some wonderful suggestions for restaurants that were all amazing. He also organised taxis at a reasonable price and a private tour to the Atlas Mountains that was really good value and superb. The riad is right in the middle of the Medina and perfect for being able to explore the old town. For the price, you really can’t fault staying here if you overlook the requirement to fix the shower heads and old towels and replace some of the mattresses. We found that over 5 nights our concern about these things diminished and showed that what really makes the difference is the warm and friendly, can do attitude of the host and team. I can highly recommend staying here if you want a real sense of living in Marrakech and experiencing the warmth and friendliness of Moroccan people.

8/10 不錯

Steve

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Central location, looks good but can be very noisy because the doors don't fully close and all rooms open towards the open inner yard. Also dinner needs to be reserved in advance.
於 2022 年 11 月住了 1 晚

10/10 優異

Frank

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Amazing owner and property. It was nicely taken care of and very aesthetic.
於 2022 年 10 月住了 2 晚

10/10 優異

CLAUDIE

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très agréable séjour dans le Riad. Personnel extrêmement gentil. Très bien placé dans la médina . Chambre pleine de charme . Quelques petites retouches de décorations et ce sera au top.
於 2022 年 10 月住了 2 晚

4/10 欠佳

Clarisse FOURNIER

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Très décevant ! Hormis le personnel serviable et la localité, ce Riad n’est pas à la hauteur de ce qui est vendu !! Les photos sont trompeuses car elles doivent datées de plusieurs années et dans la réalité l’état est désastreux ! Ne parlons pas du calme du Riad ! Tous les matins réveillées par le fils du manager qui parlait fort ou qui pleurait ! Les petits-déjeuners sont corrects mais peu diversifiés et très locaux ! Ne parlons pas du linge de toilette qui a bien vécu !!! Pour en avoir fait plusieurs, ce Riad est à éviter ! Riad vendu pour 4 étoiles mais cela n’en vaut pas plus de 2 !!!
於 2022 年 10 月住了 6 晚

4/10 欠佳

Gulshan

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 6 晚

10/10 優異

ANTHONY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 7 晚

6/10 一般

Abioye

家人同遊
不滿：設施服務和住宿狀況
It is a unique Moroccan experience, living within the Moroccan architecture. Towels are old, should be replaced and clean after every use. The towels need to be washed with a softener. The mattresses were hard. The bed covers are hard on the skin. Breakfast (though continental) was very limited. There was no option for fruit and/or protein. WiFi provision was intermittent. Need to provide drinking water or vending machine in the property. Little mid-con like TV will also be nice
於 2022 年 9 月住了 7 晚

2/10 很差

Mouhib

於 2022 年 8 月住了 1 晚

10/10 優異

Angel L

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 6 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely Riad
My stay here was overall pleasant. Stuff is very friendly, beautiful courtyard, room is clean. I had some issues with wifi but beside that it’s a lovely place.
於 2022 年 7 月住了 4 晚

8/10 不錯

Izabel

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff here was absolutely lovely and went above and beyond to accommodate us. Great breakfast. The property felt very safe and was in a walkable area. My only major complaint is that the wifi was poor and did not work half of the time.
於 2022 年 4 月住了 3 晚

10/10 優異

Alexandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is very old but beautiful. It is very traditional. Beds were a bit hard.
於 2022 年 4 月住了 1 晚

8/10 不錯

Alexandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was great. Bed a little stiff and the extra charge that is in a very fine print.
於 2022 年 5 月住了 1 晚

10/10 優異

Jayne

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing Riad
We wanted to stay in an authentic riad in the medina, and this property didn’t disappoint. It was conveniently positioned to enable us to walk to many of the places we wanted to visit, yet near enough to a main road to easily get a taxi when required. The breakfast - which was included - was tasty and filling. All the staff were helpful and friendly, and went out of their way to ensure our stay was memorable. I had a relaxing massage in their spa after a tiring day, which was the icing on the cake. 💕
Courtyard by night.
Breakfast 😍
於 2022 年 4 月住了 4 晚

10/10 優異

gaelle

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent riad personnel disponible malgré une heure d’arrivée tardive. Petit déjeuner fascinant
於 2022 年 4 月住了 1 晚