Premier Inn Masdar City hotels

"The room was clean and the view was lovely. The bathroom could do with a deep clean as there is signs of mould. Breakfast was not great and communication via WhatsApp not ideal. Saturday night another guest caused an hour of disruption with shouting, wailing and banging that the staff seemed unable to deal with. This was after midnight and woke everyone else up. Parking is free but not always close to there the boat is moored. "

"Breakfast is various and fresh, everyone is welcoming and helpful "

"Clean room"

"I requested a small laundry order the day before check out. Despite having a same-day option, the laundry was not ready the morning of my check out, so I had to leave without the items. There didn’t seem to be any real urgency on the part of staff, who instead questioned what time of day I submitted the request etc - which was largely irrelevant at that moment in time, give I needed to leave to catch my plane. The hotel should not offer a same-day service if they are unable to honour it. This request was made in good time and if the hotel felt unable to accommodate this request within the day, they should have left it in my room - particularly given it was clear I was checking out the following morning. I have sent an email to request these items are posted to my UK home address, but have not yet had a response. Phone calls to reception just seem to go unanswered. Not recommended at all."

"Beautiful place, very happy! "

"Great stay. "

"Good"

"Had an unexpected Longer Lay over due to forced flight change. This hotel right inside the Airport came in clutch so we can rest and shower before the flight"

"Clean"