馬瓦爾日式旅館

「Staff was not knowledgeable about what was required at the check-in and kept blaming Expedia for the goof ups. I arrived late night on the day of my check-in and had some senior citizens with me and they would not let us check-in bcos one of the 5 guests did not have Adhar card with them. I had my Drivers license, Passport copy and also my Pan card and they insisted they needed my Adhar card only and at that point we insisted that if they wanted anything specifically they should have listed that...

「Fantastic experience.」

「Clean rooms courteous staff 」

「Room and linen was clean and fresh. Bed was comfortable. Staff was polite and helpful. For reasons unknown vehicles have to be parked outside the premises at Owner's Risk. For a premium hotel that is not really encouraging. And I was the only guest with a car. Earlier it was allowed to park inside. This is my first hotel which has check out by 10 am. Rather unusual.」

「Excellent experience」

「The staff were not helpful at all, reception doesn't pick calls because the reported number on expedia was wrong. There are charges not included in Expedia and was asked to pay upfront despite showing the booking details. The premium rooms are smaller than the executive despite being higher in price for some reason. There’s no shuttle service provided or nothing closer to find by for commuting to railway or airport.」

「Good food Very friendly courteous staff 」

「View from our room was wonderful」