This is a really lovely hotel. The staff were really nice. I had emailed them before we arrived asking if we would be able to book a car and driver for a day. When we checked it, we were informed that the driver had been booked. They also helped us with booking bus tickets.
Our only problem was with the restaurant. We ordered a bottle of white wine, but they gave us a bottle of red wine and served it in an ice bucket. We only realised it was red after it had been opened. They then informed us that they had no white wine. They should have informed us this when we ordered as we did not want red. They clearly had no idea how to serve wine (red wine in an ice bucket?!). They also didn't know what a gin and tonic was, so this had to be explained.
But other than this, we had a wonderful stay and would highly recommend.