露台/庭院

麥卡倫希爾頓惠庭酒店的評價

3 out of 5
麥卡倫希爾頓惠庭酒店
525 South Ware Rd, McAllen, TX

評價

9.0

卓越

10 分評分,優異;546 則評價中有 376 則" "
8 分評分,不錯;546 則評價中有 112 則" "
6 分評分,一般;546 則評價中有 24 則" "
4 分評分,欠佳;546 則評價中有 8 則" "
2 分評分,很差;546 則評價中有 26 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Rong Hwa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 1 晚
Thanks for your great review! Please come back soon!

10/10 優異

Silvia margarita quintanilla

親子同遊
讚好:整潔度、設施服務和住宿狀況
Gran actitud del personal e instalaciones en perfectas condiciones
於 2024 年 5 月住了 1 晚
Rebecca 於 2024年5月19日的回應
¡Muchas gracias por su maravillosa reseña! Nos alegra enormemente saber que tuvo una experiencia tan positiva con nosotros. Nos enorgullece contar con un equipo dedicado y unas instalaciones bien mantenidas. Sus amables palabras nos motivan a seguir brindando el mejor servicio posible. Esperamos darle la bienvenida nuevamente pronto. ¡Gracias por recomendarnos!

8/10 不錯

Silvia margarita quintanilla

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente relación calidad precio
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月21日的回應
Hello Silvia margarita quintanilla,Nos complace saber que disfrutó de nuestra excelente relación calidad-precio. Agradecemos sus amables palabras y esperamos darle la bienvenida de nuevo en el futuro.

10/10 優異

Jessica

親子同遊
讚好:設施服務
Nice
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月9日的回應
Hello Jessica,Thank you for sharing your feedback with us. We appreciate knowing that you had a pleasant experience during your stay at our hotel. If there's anything else we can assist you with, please do not hesitate to reach out.

10/10 優異

luis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente hotel, área comfortable
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月9日的回應
Hello luis,We appreciate your positive feedback about our hotel and comfortable surroundings. Your satisfaction is important to us and we strive to provide an excellent experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to management directly.

10/10 優異

Humberto

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月7日的回應
Hello Humberto,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

10/10 優異

Jorge

家人同遊
讚好:整潔度、設施服務和住宿狀況
Excelent service and place.
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月1日的回應
Hello Jorge,We are thrilled to hear that you enjoyed our service and facilities during your stay. We strive to provide a wonderful experience for all our guests. Should you have any future queries or feedback, feel free to reach out to us directly.

8/10 不錯

Silvina

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Buenos
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月1日的回應
Hello Silvina,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Thank you for bringing these matters to our attention as it helps us improve our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 不錯

Ivan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pésimo desayuno
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月1日的回應
Hello Ivan,We're sorry to hear you were not satisfied with our breakfast offerings. Your feedback is valuable to us as we strive to improve our services. Please feel free to reach out to our management team to further discuss your experience. Thank you for sharing your thoughts with us.

10/10 優異

Carolina Graciela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hello Carolina Graciela,We are thrilled to hear you enjoyed our hotel's convenient location. We appreciate your feedback and hope you had a wonderful stay with us.

10/10 優異

Angelo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stop at Home2
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Hello Angelo,We're delighted to hear you had a positive experience during your stay at Home2. Should you require any assistance or have further feedback, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

8/10 不錯

Mark

商務旅客
讚好:整潔度、職員與服務和設施服務
The staff was very nice. Hotel was very clean. The rooms did not match the pictures on Expedia (seemed much older than the hotel should be - probably paint scheme). The bed was comfortable. But the breakfast was very sad.
於 2024 年 2 月住了 3 晚
Manager 於 2024年2月16日的回應
Hello Mark,Thank you for sharing your feedback with us. We're glad to hear that you found our staff to be very nice and our hotel to be clean. We apologize if the rooms did not meet your expectations. Our team continually works to update our property and ensure accurate representation. We're pleased that you found the bed comfortable. We're sorry to hear that you were disappointed with breakfast and appreciate your input. Your comments will be shared with our management for their review.

10/10 優異

Sang Koo

near the shopping mall
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月13日的回應
Hello Sang Koo,Thank you for choosing our hotel for your recent stay near the shopping mall. We appreciate your feedback and apologize for any inconveniences you may have encountered. Ensuring our guests have a comfortable experience is important to us, and we apologize if we fell short during your visit. We value your input and will use it to enhance our services. We hope to have the opportunity to welcome you back in the future and provide an improved stay.

10/10 優異

Jaime

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
tHANK YOU
於 2024 年 2 月住了 3 晚
Manager 於 2024年2月13日的回應
Hello Jaime,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 優異

christopher

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and modern a lot of amenities definitely would recommend
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月10日的回應
Hello christopher,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, modern, and well-equipped. Recommendations mean a lot to us and we appreciate you taking the time to share your experience. We hope to welcome you back in the future for another enjoyable stay.

10/10 優異

Mabel

於 2024 年 2 月住了 1 晚
Manager 於 2024年2月9日的回應
Hello Mabel,Thank you for being our guest! We appreciate your positive rating and are delighted to hear that you enjoyed your experience at our hotel. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another exceptional stay!

10/10 優異

Martin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Buen servicio
El hotel tiene excelentes instalaciones y muy buen servicio por parte de las personas que te atienden. además de una ubicación cerca de todo
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月2日的回應
Hello Martin,Agradecemos mucho sus amables palabras sobre nuestras instalaciones y nuestro servicio de atención al cliente. Nos complace saber que disfrutó de su estancia en nuestro hotel y que encontró nuestra ubicación conveniente para sus necesidades. Esperamos darle la bienvenida nuevamente en el futuro.

10/10 優異

JUAN ANTONIO ROMO

親子同遊
讚好:整潔度、職員與服務和住宿狀況
lo que no me gustó es que no aceptan efectivo para pagar la habitación, solo tarjeta.
Manager 於 2024年1月20日的回應
Hello JUAN ANTONIO ROMO,We appreciate your feedback regarding our payment policy. We understand that it may be inconvenient for guests who prefer to pay with cash. However, our decision to only accept card payments is aligned with industry standards and provides added security for both our guests and staff. We apologize for any inconvenience this may have caused, and we hope you otherwise enjoyed your stay with us.

2/10 很差

gerardo

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月27日的回應
Hello gerardo, We're sorry to hear that your experience with our hotel fell short of your expectations. We highly encourage you to reach out to us directly so that we can address any concerns you may have had. We value your feedback and would love the opportunity to make it right.

10/10 優異

Joel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月9日的回應
Hello Joel,Thank you for choosing to stay with us! We're delighted to hear that you had a fantastic experience during your time at our hotel. We strive to provide the best service possible, and it's wonderful to know that we succeeded in meeting your expectations. If you have any future travel plans, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 優異

ODIN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente buen trato y buenas condiciones
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日的回應
Hello ODIN,Nos complace saber que recibió un excelente trato y que encontró buenas condiciones durante su estancia. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

8/10 不錯

Yajaira

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月23日的回應
Hello Yajaira,Thank you for choosing our hotel for your stay. We greatly appreciate your high rating and hope that you had a pleasant experience overall. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly so that we can address any areas of improvement. We look forward to serving you again in the future.

10/10 優異

Delia amparo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Manager 於 2023年12月15日的回應
Hello Delia amparo,Thank you for choosing our hotel for your stay. We appreciate your perfect rating and we're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can do for you, please feel free to reach out to us. We hope to welcome you back soon for another excellent stay!

10/10 優異

Esther

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月12日的回應
Hello Esther,We appreciate your excellent rating and are thrilled to hear that you had a wonderful stay with us. If you have any additional comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another outstanding experience.

10/10 優異

Roy

讚好:整潔度、職員與服務、設施服務和住宿狀況
The airplane traffic from nearby airport disturbed my sleep. It was only temporary since the airport is not very large.
於 2023 年 11 月住了 5 晚
Manager 於 2023年12月2日的回應
Hello Roy,Thank you for sharing your feedback regarding the airplane traffic near our hotel. While we understand that it may have caused some temporary disturbance to your sleep, please note that the airport's size limits the frequency and duration of flights. We apologize for any inconvenience caused and hope that overall, you had an enjoyable stay with us.

10/10 優異

Jahir Daniel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelentes instalaciones
於 2023 年 11 月住了 3 晚
Manager 於 2023年11月29日的回應
Hello Jahir Daniel,Thank you for your positive feedback on our excellent facilities. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 優異

Ibiana

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月9日的回應
Hello Ibiana,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your time with us. If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back again in the future for another memorable stay!

10/10 優異

Maria Elena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good service, amazing breakfast. The smell when you access the building is amazing. Spacious rooms.
於 2023 年 10 月住了 3 晚
Manager 於 2023年11月2日的回應
Hello Maria Elena,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed the excellent service, delicious breakfast, and spacious rooms during your stay. We're glad that the inviting scent upon entering the building added to your experience. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another memorable stay.

10/10 優異

jong hoon

讚好:整潔度和職員與服務
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月29日的回應
Hello jong hoon,Thank you so much for your incredibly positive feedback! We're thrilled to hear that we exceeded your expectations. We look forward to welcoming you back again soon!

6/10 一般

Dede (Richmond)

親子同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
It’s ok just needs update. Dishwasher smelled
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月11日的回應
Hello Dede,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 不錯

America Hada

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy lo único que no me gusto fue el baño con puerta corrediza se escucha todo en la recámara
於 2023 年 9 月住了 2 晚
Manager 於 2023年10月3日的回應
Hi America hada,Your review is greatly appreciated, and we are happy to have met most of your needs with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you visit so that we can have another chance to provide you with a superior experience.

10/10 優異

Vanessa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very courteous staff, hotel was extremely clean and great location
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月13日的回應
Hi Vanessa,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

6/10 一般

Esteph

家人同遊
讚好:整潔度、職員與服務和設施服務
The room we had had a broken lock for the restroom so it wouldn’t stay close. We had to improvise to keep the door close. They weren’t able to fix it or get us into a new room.
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月28日的回應
Hello Esteph,We apologize for the inconvenience caused by the broken lock in your restroom. We will make sure to address this issue promptly to ensure our guests' satisfaction. Thank you for bringing it to our attention.

10/10 優異

Isabel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super good option
Very good attention in the front desk, de room was very clean and had everything you need
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月29日的回應
Hi Isabel,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

2/10 很差

Gabriela

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月10日的回應
Hello Gabriela,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 優異

Ari

讚好:整潔度、職員與服務和住宿狀況
:)
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月8日的回應
Hello Ari,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 優異

Ruth

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel is great! Staff is friendly and the room was super super clean!!! Location is excellent, next to the convention center, many restaurants, and shopping. Right by the freeway as well for easy access.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月9日的回應
Hi Ruth,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 優異

Sixto

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
Manager 於 2023年7月18日的回應
Hello Sixto,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 優異

Virginia

於 2023 年 7 月住了 2 晚
Manager 於 2023年8月4日的回應
Hello Virginia,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 不錯

axa

於 2023 年 7 月住了 1 晚
Manager 於 2023年7月10日的回應
Hello axa,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 優異

santiago

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Habitaciones amplias, limpieza y fácil acceso.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月24日的回應
Hello santiago,Thank you for sharing this honest review and feedback about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 優異

Abigail

於 2023 年 6 月住了 1 晚
Manager 於 2023年6月22日的回應
Hello Abigail,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 不錯

Antonio

於 2023 年 6 月住了 1 晚
Manager 於 2023年7月4日的回應
Hello Antonio,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 優異

Nora Lizet

讚好:整潔度、職員與服務和住宿狀況
Muy bien
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月6日的回應
Hi Nora Lizet,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 優異

Blanca

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Siempre me q gustado esta clase de hoteles tienen camas extra mi familia y yo osamos una muy bonita noche
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月23日的回應
Hi Blanca,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月6日的回應
Hello Kevin,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 一般

Hernan

家人同遊
讚好:職員與服務和設施服務
Buenos días. El día sábado arribamos a al hotel alrededor de las 7:00 pm, no dieron una habitación en el piso 3 pero este nivel tenia un olor muy desagradable no se si se había quemado algo pero no me pareció muy amena mi estancia.
於 2023 年 4 月住了 1 晚
Manager 於 2023年5月4日的回應
Hello Hernan, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 優異

Laura

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will definitely stay here again
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月25日的回應
Hi Laura, I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月25日的回應
Hello Michael,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 優異

Iris

於 2023 年 4 月住了 1 晚
Manager 於 2023年5月10日的回應
Hello Iris,Thank you so much for the incredible rating. We look forward to your next visit.