McHenry hotels from HK$418

"The front desk staff was the most pleasant team. They were so helpful with questions about the area."

"Great breakfast. Great rooms"

"When we checked in we were given a room with a lake view and handicap accessible, which was great because my son in law is a disabled vet with mobility issues. The first night and the first time we tried to use the toilet we discovered it was stopped up. We asked for a plunger and was told the did not have one and could not find one. So at 8:30 we had to change to a non handicap room with a parking lot view. I spoke to the lady at the front desk and was basically told "oh well". My son in law had a very hard time in the tight room. We will not be staying there again."

"Was parking was easily accessible. Staff was friendly and helpful. "

"Great place to stay"

"Clean and updated room. Did not like the $150.00 room deposit. That was excessive."

"I have stayed at this hotel before without any issues, which made this experience even more disappointing. Unfortunately, this visit was extremely frustrating from start to finish. During my one-night stay, the power in our room went out not once, but twice. The first time it happened, we contacted the front desk and had to wait far longer than expected for someone to respond. When maintenance finally arrived, instead of addressing the issue professionally, they suggested that I had somehow caused the outage, simply because I plugged in the iron. That explanation made no sense and felt dismissive. After the issue was temporarily resolved, it happened again later, which clearly points to a larger electrical problem rather than anything I did. Once again, we were left waiting for assistance. Because of these repeated outages and delays, we ended up missing our dinner reservations, which was incredibly frustrating and put a damper on the entire evening. Overall, this experience was inconvenient, poorly handled, and disappointing—especially given my previous stays. I expected much better in terms of both maintenance response and customer service. I would strongly urge management to address these issues to prevent other guests from dealing with the same situation."

"Great."

"Front desk receptionist was awesome. If I had to recommend anything it would be larger toilets. Shower was a little Dingy overall rating is a 10."