We were 3 people but we only get 1 towel , 1 super small shampoo, 1 super small conditioner , small portion of tissue and 0 toothbrushes
And this for 2 days which is really inconvenient
Omaru
於 2024 年 5 月住了 4 晚
10/10 優異
Nauman
2024年5月17日
Nauman
於 2024 年 5 月住了 1 晚
6/10 一般
Ahmed (League City)
家人同遊
2024年5月15日
不滿:住宿狀況
I have stayed here before and it was in a much better condition. The rooms have a stinky smell, as if they were flooded.
The room was supposes to have a partial Haram view, but it had a partial view to the outside of the masjid not the Kabah. They charge more for that but it is not what I expected. In my previous stay tbe partial Haram view room saw the Kabah.
Ahmed
於 2024 年 5 月住了 1 晚
10/10 優異
Sidiq
家人同遊
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best place to stay in Makkah, insh’Allah I will recommend to all my friends and family.
You must add breakfast in Restaurant Al-Zahra.
Sidiq
於 2024 年 5 月住了 2 晚
6/10 一般
Warsame
2024年5月8日
Warsame
於 2024 年 5 月住了 6 晚
4/10 欠佳
Hamna
家人同遊
2024年5月5日
不滿:整潔度、設施服務和住宿狀況
The moment we walked into our Kaaba view suite, we smelled mold and mildew and the air felt moist. The furniture was worn down and quite used with poor up keep. They provided a small kitchen but told us the stove wasn't working and refused to provide a microwave even though their branch in Madinah gave us a microwave. Their solution to all the issues was telling us that the hotel will be renovated completely after Hajj. Will never stay here again and will tell others not to. Their branch in Madinah was great thus we were shocked at the poor quality of the Makkah site. Very disappointed. The only plus point was the Kaaba view alhumdulillah.