Dear Wai, Thanks for taking the time to share your review and for the wonderful comments about our convenient central city location, close to shopping, attractions and public transport. We hope to welcome you back to the Hotel. Kind regards, Sofia Seremelis, Sales & Marketing Manager, Causeway 353 Hotel

Dear Kai,Thank you for taking the time to leave a review on your recent stay. We are glad that you found the staff to be friendly. Thank you for the comments on the laneway. We are looking at ways to enhance this area, in addition to the lighting that is already in use. We will raise your comments about the insects with our maintenance department. Kind Regards, Andrew Watson, Hotel Operations Manager, Causeway 353 Hotel

Thanks for staying with us. We appreciate your feedback!

Dear HONG XIN , Thank you for your fantastic feedback. We are delighted to read that you totally enjoyed your stay in our property. We hope to have the pleasure of seeing you again in the future. Kindest Regards, The Team at Causeway 353 Hotel

Dear Guest, So many thanks for staying with us and for sharing your valuable feedback. It is a pleasure to know that you overall experience with us was a good one. Please rest assured that all your valuable feedback has been passed on to the relevant departments, in order to review the issue and proceed with any action needed. Thank you once again for your time and feedback and we do hope to have the chance to welcome you back again in the near future assuring you our best of attentions and services at all times! Best Regards, The Team at Causeway 353 Hotel

Dear Wah On, Thank you very much for your feedback. We are really pleased that you enjoyed your stay and we hope to see you again soon. Kindest Regards, The Team at Causeway 353

Dear Guest, Thank you for choosing to stay with us once again and for taking the time to share a review on this occasion. It is unfortunate to hear that we did not reach your expectations in all areas on your most recent visit. Cleanliness is an area that we pride ourselves on so it is disappointing to learn that you felt let down in this regard. Please rest assured that I have shared your feedback with our housekeeping supervisor who will work constructive with any staff members involved towards ensuring that their usual high standards of service are maintained at all times in to the future. Please accept our sincere apologies for the negative impact that this had on your overall experience. I hope that we may have the opportunity to welcome you back again in the future so that we may have the chance to provide a start to finish experience of the standard that we strive to deliver to all guests. Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that you found your room to be so clean, that you enjoyed the breakfast offering, and that you made the most of our central location in relation to all that Melbourne has to offer. Please rest assured that your constructive feedback relating to the age of some furniture within your room has been noted and shared with our maintenance team to investigate and action where possible. I hope that we may have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that your visit to our hotel was an enjoyable one. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is great to hear that your time with us was so enjoyable. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Amy, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you found your room to be so ‘nice’ and that you made the most of our central location in relation to all that Melbourne has to offer. I speak on behalf of the whole tea here when I say that we hope to have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Wai Ling, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you found your room to be spacious, and that you made the most of our central location in relation to all that Melbourne has to offer. We appreciate your recommendation and hope to have the opportunity to welcome you back again on your next visit to Melbourne! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is great to hear that you made the most of our central location in relation to all that downtown Melbourne has to offer. I hope that we may have the opportunity to welcome you back for another visit soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Chung Yan, Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that you found your room to be spacious and clean; and that you made the most of our central location in relation to many of Melbourne’s best eateries. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Guest, Thank you for taking the time to share a review on your recent stay. It is fantastic to learn that you found your stay with us to be so comfortable. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Jacqueline,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

Dear Pedro,Thank you for taking the time to review "The Howey" by Causeway Hotels. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

Dear James,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

Dear Bruno,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear D,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Mark,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Deborah,Thank you for taking the time to review Causeway 353 Hotel. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Daniel,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Alan,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Paicy,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Jenny,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Inthira,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Regina,Thank you for taking the time to review Causeway 353. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Sylvie,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Gillian,Thank you for taking the time to review "The Howey" by Causeway Hotels. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to The Howey in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Shuri,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Brett,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Valued Guest,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear EVOL,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We are truly grateful to you for the loyalty shown towards Causeway hotels. We have opened our lifestyle brand "The Howey" from 1st of November and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Olivia,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Carrie-anne,Thank you for taking the time to review Causeway 353. It is always a pleasure to receive positive feedback and your feedback regarding our offering is greatly appreciated. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Daniel,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Katherine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Please be assured that we will look into your feedback regarding the lack knowledge by our staff in order to provide a better service to all our guests in the future. Thank you again for the valuable feedback and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Anne,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Douglas,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Goldie,Thank you for taking the time to review Causeway 353. Guest satisfaction is our topmost priority, and we are extremely happy that you were satisfied with your recent stay at our property. Our promise is to create lasting memories for all our customers. Thank you again for taking the time to review Causeway 353 and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Michele,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Sally,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Lorraine,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Nelson,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Nicola,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Elizabeth,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Non-slip bath mats are provided on a request basis and tea and coffee are replenished on a daily basis by our housekeeping team, our friendly staff would have been more than happy to provide you these items on request as well.We appreciate your sharing your concerns, and it is our sincere hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Markus,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We would have loved to offer you a late check-out beyond 11am but since the arrival rooms have to be ready by 2pm we were not able to honor your request. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Tracey,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing