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麗都酒店的評價

3.5 out of 5
麗都酒店
6 Carlisle Street, St Kilda, VIC

評價

8.2

很好

10 分評分，優異；999 則評價中有 366 則" "
8 分評分，不錯；999 則評價中有 447 則" "
6 分評分，一般；999 則評價中有 115 則" "
4 分評分，欠佳；999 則評價中有 48 則" "
2 分評分，很差；999 則評價中有 23 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

MING TA

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
離輕軌站很近,噪音問題很嚴重
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
The hotel room was nice. The beds are clean. Its location is very close to the beach
於 2019 年 12 月住了 2 晚

6/10 一般

VICKY

讚好：整潔度和客房舒適度
於 2019 年 3 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 11 晚

8/10 不錯

Mei See Tiffony

讚好：職員與服務、住宿狀況和客房舒適度
Worth to stay
There are many restaurants and supermarket nearby, it's so convenient.
於 2019 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務和設施服務
於 2019 年 5 月住了 2 晚

10/10 優異

NAI-HSIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常完美！ 如果下次又再去海灘 一定會在住麗都飯店！！
於 2019 年 1 月住了 1 晚
TeamCosmo 於 2019年1月16日的回應
Thanks for the five-star review! We're glad you enjoyed your stay with us.

8/10 不錯

JYH-HAW

讚好：職員與服務和客房舒適度
周圍環境不錯， 服務也不錯
於 2018 年 7 月住了 2 晚

8/10 不錯

Moon Mui

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 7 月住了 3 晚

10/10 優異

Kwok Keung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚

10/10 優異

Sin Tong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
highly recommended
Very good location, easy to get around, very friendly staffs.
於 2018 年 3 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good with carpark. Spacious room. Clean and tidy. Nice services. Close to Melbourne city.
於 2017 年 9 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
Good location
We stayed in this hotel for two times in a trip. Good location and with parking.
於 2017 年 8 月住了 2 晚

6/10 一般

Chunyatmama (HK)

讚好：職員與服務
Carpark is available
Customers can park the car there. Its very convenient. Also, they can lend me the travel card for which the cost of the card will not be refunded. Which is very good.
於 2017 年 8 月住了 2 晚

8/10 不錯

Kwong Yuen

讚好：整潔度、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚

8/10 不錯

Kristy

於 2024 年 4 月住了 1 晚
Team Cosmo 於 2024年4月28日的回應
Dear Kristy,Thank you for your kind feedback, we hope to welcome you again when you visit St Kilda.Regards,

10/10 優異

Fiona

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great location, good sized room
於 2024 年 3 月住了 3 晚
Team Cosmo 於 2024年3月28日的回應
Dear Fiona,Thank you for your kind feedback. We hope to welcome you back again when you visit St Kilda.Regards,

6/10 一般

Joanne

於 2023 年 12 月住了 1 晚
Team Cosmo 於 2024年4月9日的回應
HI Joanne,Thank you for your recent stay with us and we value your feedback.Regards,

10/10 優異

Marie

讚好：整潔度、職員與服務和住宿狀況
Very convenient to Palais & street
於 2024 年 3 月住了 1 晚
Team Cosmo 於 2024年3月13日的回應
Dear Marie,Thank you for your kind feedback. We look forward to welcoming you back again again.Regards,

10/10 優異

Jacqueline

於 2024 年 3 月住了 3 晚
Team Cosmo 於 2024年4月1日的回應
Hi Jacqueline,Thank you for your recent stay with us and your kind feedback. Hoping to welcome you again.Regards,

8/10 不錯

Benjamin

讚好：整潔度、職員與服務、設施服務和住宿狀況
I actually really enjoyed the place. It was a convenient 3 min walk from the tram station that can take you directly to the city in about 30 mins or so. St Kilda Beach is also walkable from the hotel so that's great. The room and bathroom was also very clean so it was comfortable. Hot water was also abundant so had no complaints there. The sink was small but that's only a minor item. The only issue was that any noise from the streets can be heard quite easily and some nights up to 2am. This noise mainly came from people talking loudly and walking back from the bars nearby. Also the trams crossing the tracks can be heard especially in the early morning before 7am. Otherwise overall a very good stay and enjoyed my time there.
於 2024 年 2 月住了 4 晚
Team Cosmo 於 2024年2月25日的回應
Dear Benjamin,Thank you for your kind feedback. We are glad you enjoyed your stay with us. We are in the process of installing double glazing in our superior room. We hope to have another chance to welcome you in another room type for a better stay.Regards,

10/10 優異

Huguette

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Team Cosmo 於 2024年2月20日的回應
Hi Huguette,Thank you for your recent stay with us. We appreciate your feedback. Hoping to welcome you again.Regards,

8/10 不錯

Catherine (Logan Village)

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Great location, relatively quiet considering the location. Apartment was a good size but very dated and in need of some repairs
於 2024 年 2 月住了 2 晚
Team Cosmo 於 2024年2月12日的回應
Dear Catherine,Thank you for your feedback. Kind regards,

8/10 不錯

Luis (Pooraka)

讚好：職員與服務
Very close to shops, transport and the beach. The property is ok, affordable and situated in an excellent central location. Cleanliness and outdated decor can be improved, but ok for the price
於 2024 年 2 月住了 2 晚
Team Cosmo 於 2024年2月12日的回應
Dear Luis,Thank you for your kind feedback. We look forward to welcoming you again when you visit St Kilda or Melbourne.Kind regards,

6/10 一般

Brett

讚好：職員與服務
不滿：設施服務
.
於 2024 年 2 月住了 9 晚
Team Cosmo 於 2024年2月12日的回應
Hi Brett,Thank you for staying with us and rating us.Kind regards,

10/10 優異

Napoleao Da

於 2024 年 1 月住了 4 晚
Team Cosmo 於 2024年3月20日的回應
Hi Napoleao,Thank you for staying with us and feedback. Hoping to welcome you again.Regards,

4/10 欠佳

Manisha

不滿：住宿狀況
This hotel was not what I was expecting. The pictures looked different to the room I had got. The furniture was such a mix match it felt like it had be thrown in there to complete the room. The smell wasn’t great and carpet just looked dirty. The shower was good but kept moving down and not staying in place. Not alot of room in the shower room to keep your stuff had to go in a bathroom cabinet. It was at a convenient location only 10 mins to the beach, near a tram line and lots of shops nearby. But it did get loud some nights and if your room is near the tram line way it is loud! Only good thing was the cleaners did their best to make the room nice. Overall wasn’t impressed with it at all!
於 2024 年 1 月住了 7 晚
Team Cosmo 於 2024年2月15日的回應
Hi Manisha,Thank you for your recent stay with us. We value your feedback and have passed it on to management.Regards,

8/10 不錯

Brent

讚好：整潔度、職員與服務和客房舒適度
Overall good
The front desk staff was awesome. A few things need to be looked at. The TV reception was sometimes terrible. The outside window was filthy. Housekeeping removed the card from the wall which turned off the fridge, so I had melted ice and warm drinks. The bathroom is a bad design. There is no counter space. If you need to sit on the toilet you need to sit diagonally as the toilet paper roll is in the way. The flush is ineffective. They don't do any recycling. When I asked about it they informed me everything goes in the garbage. Besides these few things everything was excellent.
於 2024 年 1 月住了 15 晚
Team Cosmo 於 2024年2月5日的回應
Hi Brent,Thank you for your recent stay with us. We appreciate your feedback! Apologies about some issues during your stay. We will look into it.Regards,

10/10 優異

Simon

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Team Cosmo 於 2024年2月5日的回應
Hi Simon,Thank you for your recent stay with us. We appreciate your feedback!Regards,

10/10 優異

Ramez

於 2024 年 1 月住了 3 晚
Team Cosmo 於 2024年3月20日的回應
Hi Ramez,Thank you for staying with us and feedback. Hoping to welcome you again.Regards,

8/10 不錯

Clayton

於 2024 年 1 月住了 2 晚
Team Cosmo 於 2024年2月5日的回應
Hi Clayton,Thank you for your recent stay with us. We appreciate your feedback!Regards,

8/10 不錯

Thomas

於 2024 年 1 月住了 16 晚
Team Cosmo 於 2024年1月23日的回應
Hi Thomas,Thank you for staying with us.Regards,

10/10 優異

Ryan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 1 月住了 3 晚
Team Cosmo 於 2024年1月23日的回應
Hi Ryan,Thank you for the kind words. Hoping to welcome you again soon.Regards,

6/10 一般

Kenric

於 2024 年 1 月住了 3 晚
Team Cosmo 於 2024年1月23日的回應
HI Kenric,Thank you for staying with us.Regards,

10/10 優異

lidija

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location and has everything you may need on your trip.
於 2024 年 1 月住了 2 晚
Team Cosmo 於 2024年1月23日的回應
Hi Lidja,Thank you for the kind words. Hoping to welcome you again soon.Regards,

10/10 優異

Michael

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Team Cosmo 於 2024年1月23日的回應
HI Michael,Thank you for the kind words. Hoping to welcome you again soon.Regards,

10/10 優異

gabriella

於 2023 年 12 月住了 2 晚
Team Cosmo 於 2024年1月23日的回應
Hi Gabriella,Thank you for staying with us.Regards,

10/10 優異

Gerrard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice stay there and staff are really nice and helpful
於 2023 年 12 月住了 2 晚
Team Cosmo 於 2023年12月20日的回應
Hi Gerrard,Thank you for the kind words. Hoping to see you again.Regards,

10/10 優異

Solveig Margit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Team Cosmo 於 2023年12月20日的回應
Hi Solveig,Thank you for your review.Regards,

10/10 優異

Gerrard

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Team Cosmo 於 2023年12月11日的回應
HI Gerrard,Thank you for your review. Regards,

10/10 優異

Cameron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Team Cosmo 於 2023年12月11日的回應
HI Cameron,Thank you for your review.Regards,

10/10 優異

Robert

於 2023 年 12 月住了 1 晚
Team Cosmo 於 2023年12月11日的回應
HI Robert,Thank you for your review.Regards,

8/10 不錯

Julie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a show to attend at the Palais so for convenience, walk to dinner and walk to and from the show, you can’t beat the hotel.
於 2023 年 12 月住了 1 晚
Team Cosmo 於 2023年12月11日的回應
HI Julie,Thank you for your feedback and glad that the location of the hotel suited your needs.Regards,

6/10 一般

Jeynelle

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Communication leading up to the stay was on point and all myqueries were responded to quickly. They require a $150 holding deposit which is higher than anywhere i have stayed in melbourne before and there was no communication for that until youre walking in the door and its the first thing you are greeted with. In room - the couch was dirty, no stained or general wear and tear but dirty. White pants no to white after sitting on it. And the floor although vaccummed left the soles of yoir feet brown and dirty, table was wonky and the chairs were broken not put back together property and creeked and groned. Bed comfy as ever so comfortable. Shower and bathroom decent size. Water pressure excellent
於 2023 年 12 月住了 1 晚
Team Cosmo 於 2023年12月11日的回應
Hi Jeynelle,Thank you for your review. Apologies about the 150 security bond being relayed only when you checked in with us. It is on the Expedia website about the incidental damages under hotel policies. We have informed the Housekeeping department about the cleanliness of the room.Regards,

6/10 一般

Al

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Team Cosmo 於 2023年12月11日的回應
HI Al,Thank you for your review.Regards,

10/10 優異

Jade

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great apartment, had everything we needed, very comfortable
Team Cosmo 於 2023年11月29日的回應
Hi Jade,Thank you for your review. Glad that the apartment suited your needs.Hoping to welcome you again soon.Regards,

8/10 不錯

Peter

讚好：整潔度、職員與服務和住宿狀況
The room was tidy and with a comfy bed.
於 2023 年 11 月住了 4 晚
Team Cosmo 於 2023年11月28日的回應
HI Peter,Thank you for your feedback and recent stay with us. Glad that you like the bed and room was tidy. Hoping to welcome you again soon.Regards,

8/10 不錯

Jacqui

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a bit noisy being so close to the road and trams but excellent price and great location
於 2023 年 11 月住了 1 晚
Team Cosmo 於 2023年11月26日的回應
Hi Jacqui,We are so glad that you enjoyed your stay here but are sorry about the noise! If you prefer a quieter room type for you family we recommend our Two bedroom apartment. We hope to welcome you again soon!Kind regards, Reception.

2/10 很差

Scott

不滿：住宿狀況
We were in a room that faced the tram tracks and the entire buikding shajes everytime a tram goes by. Made it impossible to sleep.
於 2023 年 11 月住了 1 晚
Team Cosmo 於 2023年11月22日的回應
Hi Scott,Apologies that you were not able to get some sleep during your stay with us due to the external noise and vibration of trams. We do have other room types that are on quieter side of the building and not facing the tram/street view. Regards,

8/10 不錯

Trish

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Neat and clean
於 2023 年 11 月住了 1 晚
Team Cosmo 於 2023年11月22日的回應
Hi Trish,Thank you for the kind words and glad that the room you stayed was neat and clean. Regards,