Dear Hoi,We appreciate your feedback and giving us a perfect score. Thank you for bringing this issue to our attention, our Maintenance Team has checked the hot water in your room and unfortunately, it does take a little time to warm up so we will investigate further. We look forward to hosting you again soon. Have a great day!

Dear Guest,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

Hi Kuen,Thank you for your feedback. We apologise for any inconvenience you have experienced during your stay. We would like to share that our maintenance team have taken necessary action to rectify the room issue. We would love to hear more from you and obtain further details so we can follow up on your concern. Please contact our 24/7 reception or contact our reservations team via email. With Kind Regards, The Great Southern Hotel management

Hi Adam,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and look forward to welcoming you back to our property soon.

Hi, Jonathan Ardon,We appreciate your feedback. We have informed the maintenance team about the hot water. They will check the boiler and fix it if needed. Thank you for bringing this to our attention. Have a great day!

Dear Owen,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Dear Mei Ying Rosanna,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Hi Younghwa,Thank you for staying with us. Unfortunately, we were unaware that this was going to happen, and it is out of our control. If you had brought your noise concerns to the front office during your stay, we would have been happy to move you to another room. We appreciate your feedback. Have a great day!

Dear Guest,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Dear Marcus,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

Hi Lindsay,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Anthony,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Dear Sage,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

Hi Ray,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Nigel,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Hi Karen,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Hi Kathryn,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Colleen,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Janet,Thank you for taking the time to share your review with us. We're pleased to hear that you found our accommodations suitable for your overnight stay. It's great to know that we delivered a good experience, and we hope that you had a pleasant stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hi Catherine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

Hi Graeme,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

Hi Neville,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Druhan,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Hi KAZUHIRO,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

Dear Upendra,Thank you for bringing the broken door to our attention. We have informed the maintenance team about the issue, and they will fix it if necessary. We greatly appreciate your excellent rating, and we hope to have the pleasure of hosting you again soon.

Dear Lorraine,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Hi Prachi,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Dear Lorraine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

Dear Victor,We, at The Great Southern Hotel Melbourne, would like to extend our warm gratitude for giving us a perfect score as a reflection of your satisfaction while staying in our hotel. Please do visit us again next time, whenever you are here in Melbourne.

Hi Tyler,Thank you for taking the time to share your feedback on your recent stay and would love to learn more about the specific aspects of our service that may have fallen short of your expectations. Your detailed insights will aid us in enhancing our guest experience. We value your contribution and hope to welcome you back for an improved stay. Have a wonderful day!

Hi Peter,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Karen,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Hi Anngelin,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Kylie,We would like to reassure you that we have addressed your concerns to our housekeeping staff to inspect your room and, if required, conduct a spring cleaning procedure, emphasizing the importance of preparing all rooms for guest arrival in response to your feedback. Thank you for letting us know, and have a great day!

Hi Louise,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Dear Phillip,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Hi John,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

Hi Gulliver,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Dear Beverly,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Hi Brad,Thank you for giving us a score following your recent stay with us. However, it seems like you were not fully satisfied with your experience. It would be helpful for us if you could elaborate on which part of our service you think we need to improve. Your insights are valuable to us. Thank you again, and have a great day!

Dear Colleen,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

Hi Dawn,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

Hi Allan,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!

Dear Estha,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.

Dear KIYOTAKA,Our sincere apologies; however, if you were mishandled by one of our staff, we will look into this matter right away. We hope to welcome you back again to our hotel soon. Have a great day!

Hi Carol,Thank you for staying with us. Please be informed that our front office team is available around the clock to assist you with any concerns you may have during your stay. We appreciate your feedback. Have a great day!

Dear Paige,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Dear Kaye,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

Dear Jenny,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!

Dear Arvid,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!