露台/庭院

蘭斯莫爾林登德雷紅山酒店的評價

5 out of 5
蘭斯莫爾林登德雷紅山酒店
142 Arthurs Seat Road, Red Hill, VIC

評價

9.0

卓越

10 分評分,優異;134 則評價中有 87 則" "
8 分評分,不錯;134 則評價中有 29 則" "
6 分評分,一般;134 則評價中有 9 則" "
4 分評分,欠佳;134 則評價中有 7 則" "
2 分評分,很差;134 則評價中有 2 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Jin

於 2021 年 12 月住了 1 晚
LindenderryGM 於 2022年1月4日的回應
Good morning Jin, Thank you for staying with us here in Red Hill. Wishing you a happy and prosperous 2022. Sincerely Niel Mason

8/10 不錯

Fiona (Twickenham)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice place to stay with big rooms. Excellent staff. Only draw back was that the bathtub was very shallow so not the luxury experience one would expect at this kind of hotel and price.
於 2024 年 4 月住了 1 晚
James Perkins - General Manager 於 2024年4月15日的回應
Thank you for your feedback! We're delighted to hear that you enjoyed our spacious rooms and experienced excellent service from our staff. We apologize for any inconvenience caused by the shallow bathtub and appreciate your valuable input. We'll definitely take your comments into consideration to further enhance the experience for our guests. We hope to welcome you back again soon for an even more enjoyable stay!

10/10 優異

Jean-Richard

讚好:整潔度、職員與服務和住宿狀況
We went there for 2 nights for our little family getaway.. the place, the food & specially the staff there are Wonderful.. We enjoyed our stay so much & will definitely go back.. Thank you all for making our stay memorable!!
於 2024 年 3 月住了 2 晚

10/10 優異

Francine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service! The area can be tricky if you are relying on ride shares and they were able to put us in touch with a reliable driver.
於 2024 年 3 月住了 1 晚

10/10 優異

Lynda

於 2024 年 2 月住了 1 晚

10/10 優異

Colin

讚好:整潔度、職員與服務和住宿狀況
Great customer service by staff
於 2024 年 1 月住了 1 晚

8/10 不錯

Michael

讚好:整潔度、職員與服務和住宿狀況
Overpriced rooms
The location,service & quality of food was great. the letdon was the size & quality of our terrace room for the price we paid - overpriced based on size & quality of finishes.
於 2024 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to breath relax and enjoy.
Great friendly staff and amazing beautiful place to stay.
於 2024 年 1 月住了 2 晚

10/10 優異

Loren

讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous property. Next time I will be sure to stay more than one night to really make the most of the experience. I look forward to my next visit!
於 2024 年 1 月住了 1 晚

10/10 優異

Mongthanh

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Such a beautiful property! Service was excellent!
於 2023 年 12 月住了 1 晚

8/10 不錯

George

6/10 一般

Peter

於 2023 年 11 月住了 1 晚

10/10 優異

Hannah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful place hidden in the red hill area.
於 2023 年 10 月住了 1 晚

10/10 優異

Nicholas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
juist beautiful
於 2023 年 9 月住了 1 晚

10/10 優異

Ajay (Pascoe Vale South)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely property and all the staff are amazingly friendly. The grounds were well kept and lovely to spend a good few hours walking around! We'll definitely be back :)
於 2023 年 9 月住了 2 晚

10/10 優異

Lakis

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

8/10 不錯

Lyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Chris

伴侶同遊
讚好:設施服務
Scenic
於 2023 年 9 月住了 1 晚

10/10 優異

David

於 2023 年 9 月住了 1 晚

10/10 優異

Marcelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are simply a delight. The tasting room had a great vibe to it with knowledgeable staff. Nothing was to much and it leaves you with a sense that everyone is important. Also the marshmallows around the fire was a winner.
於 2023 年 8 月住了 1 晚
Tanya Bhandari 於 2023年8月27日的回應
Dear Marcelle,Thank you for your lovely review and kind words. We have glad to note that you enjoyed our Embers & Wine experience by the open fire, a true winter delight! It was our pleasure to host you and hope to welcome you back when you are in the region next.Kindest Regards,Tanya BhandariAccommodation ManagerLancemore Lindenderry at Red Hill

10/10 優異

Hayley

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Anna Maria Carmela

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Exceptional property and staff were amazing! We had a wonderful stay.
於 2023 年 6 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Andrew 於 2023年6月6日的回應
Dear Traveler,Thank you so much for your review of our hotel and we are delighted you enjoyed your stay.Best wishes

6/10 一般

Bradley

讚好:職員與服務
不滿:住宿狀況
Raquel is excellent with guests, local wines great in the lounge. Pool was cold, and overall it feels drafty in cold weather. Bed perfect, room huge, shower epic. Dining was booked out with no room for house guests.
於 2023 年 5 月住了 2 晚
Andrew 於 2023年5月23日的回應
Morning Bradley,Thank you very much for taking the time out to complete a review of our hotel .Your comments on Raquel's service is most appreciated and will be shared with her and we are glad you enjoyed the local wine. Please accept our sincere apologies in regards to the pool temperature and the dining room not being available. The team have been made aware of these issues and will rectify the same .We do hope we will be another opportunity to welcome you back to Lancemore Lindenderry in the not too distant future.Kind regardsAndrewGeneral ManagerLancemore Lindenderry Red Hill

10/10 優異

Chrisy

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
andrew 於 2023年6月6日的回應
Hi Chrissy,Thanks you so much for posting a review. We are delighted to hear you enjoyed your stay.We look forward to welcoming you back again,

4/10 欠佳

Elvira

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
Room did not get serviced
於 2023 年 3 月住了 2 晚

10/10 優異

Lisa

讚好:職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 2 晚
LLRHGM 於 2023年3月17日的回應
Good morning LisaThank you for the five star review – thrilled you enjoyed your time with us.SincerelyNiel MasonGeneral Manager Lancemore Lindenderry Red Hill

10/10 優異

Paul

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were superb couldn’t be more helpful
於 2023 年 2 月住了 2 晚
LLRHGM 於 2023年2月15日的回應
Good morning Paul,Thank you for the five star review. We are thrilled you enjoyed your time with us. I also appreciate the nod to our staff for their service delivery – it is a magical place to work and we enjoy coming down that driveway everyday to share stories with our guests.We all look forward to welcoming you in again soon.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Sam

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good facilities, well maintained and staff provided good recommendations for the surrounding area for new by spots to eat and wineries to visit
於 2023 年 1 月住了 2 晚
LLRHGM 於 2023年2月4日的回應
Good morning Sam ,Thank you for the review. We are thrilled you enjoyed your time with us.Going to use the opportunity to highlight recent AGFG awarding The Dining Room 15 points (two hats) taking us to equal third restaurant on the Peninsula. To celebrate, we are offering a “Highlights” 3 course option and introducing a Sunday Brunch. All looking to widen exposure of Chef’s incredible skills. Hoping word spreads wide.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Karen

於 2023 年 1 月住了 1 晚
LLRHGM 於 2023年1月17日的回應
Good morning Karen,Thank you for the 10/10 review. We are delighted you enjoyed your time with us here in Red Hill.It's my absolute pleasure to inform you that The Dining Room at Lancemore Lindenderry Red Hill has been awarded an AGFG Chef Hat for 2023! Chef Diego, Julian and their respective teams thank you for the support in allowing us to deliver a product and service experience to achieve this wonderful moment of success ausgoodfood / agfgSincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

8/10 不錯

Georgina (London)

伴侶同遊
讚好:整潔度和職員與服務
Beautiful property among the vines, with lots of space to walk and plenty of activities (pool, tennis court, library etc). The property was recently renovated, however there is quite a mix of old features (e.g. the pool) that require updating to compete with other properties in the area. As this is a popular wedding reception venue good to check whether or not your stay will conflict with another wedding. The food options were spectacular, but make sure to book ahead if you'd like to go to the dining room for dinner. The cellar door was good for a relaxed meal.
LLRHGM 於 2023年1月17日的回應
Good morning Georgina,Thank you for the kind review and thank you for choosing to stay with us over the holidays. Wishing you safe travels back to the UK and I hope we have the opportunity to welcome you in again.Tank you also for the nod to our restaurant – The Dining Room. It's my absolute pleasure to inform you that The Dining Room at Lancemore Lindenderry Red Hill has been awarded an AGFG Chef Hat for 2023! Chef Diego, Julian and their respective teams thank you for the support in allowing us to deliver a product and service experience to achieve this wonderful moment of success ausgoodfood / agfgSincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Rosa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was fabulous. The location was perfect, the pool was welcoming, the grounds were lovely to walk around. The breakfast was delicious. Highly recommended.
LLRHGM 於 2023年2月4日的回應
Good morning Rosa,Thank you for the review. On behalf of Lucy and her team on the desk, Chef and his brigade and Julian and his Dining Room team, we all look forward to welcoming you in again.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Jacob

於 2022 年 12 月住了 1 晚
LLRHGM 於 2022年12月30日的回應
Good morning Jacob,Thank you so much for the five star review (10 out of 10) on this forum. Happy New Year.Wishing you all a safe, happy and prosperous 2023.SincerelyNiel MasonGeneral Manager Lancemore Lindenderry Red Hill

10/10 優異

Harry

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing reception staff!!!
於 2022 年 10 月住了 1 晚
LLRHGM 於 2022年11月5日的回應
Good morning Harry,Thank you for the very kind five star review.On behalf of Lucy and her team, Lennie, Raquel and Fiona – what a delight to receive this feedback. So pleased you enjoyed your time with us. SincerelyNiel MasonGeneral Manager – Lancemore Lindenderry Red Hill

8/10 不錯

Kym

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The property and surroundings are beautiful. However we were disappointed to find the pool and spa were not working. It was even more disappointing because we hadn’t been told in advance, and found out after we had made our way down for a swim. Otherwise, everything was lovely. A big shout out to the lady (sorry, can’t recall her name) working in the cellar door and restaurant who does an exceptional job!
於 2022 年 9 月住了 1 晚
LLRHGM 於 2022年9月29日的回應
Good morning Kym,Thank you for the review and lovely feedback.Apologies again for the pool; we have certainly attempted to let all guests know well in advance of their arrival and sorry we didn’t get through to you. We have been very fortunate given the relationship with our suppliers to have fast tracked a new heater and it will be installed Wednesday (almost four weeks ahead of forecasted arrival). And, it was Lisa who looked after you and she is most appreciative of the feedback here.Glad you enjoyed your stay with us and hope to see you again soonSincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Julie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay, staff super friendly and helpful
於 2022 年 9 月住了 1 晚
LLRHGM 於 2022年9月23日的回應
Good morning Julie,Thanks for staying with us and for the five star review – this is awesome.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent experience. Staff were very friendly. Would highly recommend Lancemore
於 2022 年 9 月住了 1 晚
LLRHGM 於 2022年9月13日的回應
Good morning William,Thank you for the review and your nod to our amazing staff – the recognition very much appreciated. Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Martin

於 2022 年 8 月住了 1 晚
LLRHGM 於 2022年8月30日的回應
Good morning Martin,Thank you for the five-star review- it is really appreciated by us and we are thrilled you enjoyed your time with us here in red Hill.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Michelle

於 2022 年 8 月住了 2 晚
LLRHGM 於 2022年8月20日的回應
Good morning Michelle,Very kind, thank you for the 10 out of 10 review. Looking forward to welcoming you in again.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 優異

Nick

於 2022 年 7 月住了 1 晚
LLRHGM 於 2022年8月12日的回應
Good morning Nick, Thank you for the five star review. All of us very much appreciating you choosing to stay and delighted you enjoyed your time with us here in Red Hill. Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 優異

Andryei

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 2 晚

10/10 優異

Kate

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing
於 2022 年 5 月住了 1 晚
LLRHGM 於 2022年6月14日的回應
Good morning Kate , Thank you for the kind review. We appreciate you staying with us here in Red Hill. Until we see you again, safe travels Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 優異

Anushka

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was very nice and serene. The only critique was on the day we were leaving at 8am we got woken up by a wood chipper being used to clear some trees
於 2022 年 5 月住了 3 晚
LLRHGM 於 2022年6月14日的回應
Good morning Anushka, Thank you for the kind review. I am so sorry about killing the serenity with the wood chipper – we’ve been waiting for him since the storms in October and too scared to send him away. Hoping you were able to enjoy the property once that all settled down. Until we see you again, safe travels Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

8/10 不錯

Matt

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
於 2022 年 3 月住了 1 晚

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 1 月住了 2 晚
LLRHGM 於 2022年7月20日的回應
Hello Michael Thank you for your kind 5 star review here. We look forward to welcoming you in again. Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 優異

Tamara

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 1 月住了 1 晚
LLRHGM 於 2022年7月20日的回應
Good morning Tamara, Thank you for staying with us and we are delighted to receive the 5 Star review Glad you enjoyed your time on the Peninsula and we all look forward to welcoming you in again Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 優異

Adrianne

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 1 月住了 2 晚
LLRHGM 於 2022年7月20日的回應
Hello Adrianne Thank you for your kind 5 star review here. We look forward to welcoming you in again. Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

8/10 不錯

Jasper

讚好:整潔度、職員與服務和客房舒適度
於 2022 年 1 月住了 2 晚
LindenderryGM 於 2022年1月19日的回應
Thank you Jasper We look forward to welcoming you in again. Sincerely Niel Mason

10/10 優異

Romano

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was exceptional and super friendly. Thank you
於 2021 年 12 月住了 1 晚
LindenderryGM 於 2021年12月14日的回應
Good morning Romano I can ask for no better commendation than “Staff was exceptional and super friendly”. It is everything we strive for. So pleased you enjoyed your stay with us. Thank you. Sincerely Niel Mason General Manager Lancemore Lindenderry Red Hill

8/10 不錯

Ayse

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay, we would come back again.
於 2021 年 11 月住了 2 晚
LindenderryGM 於 2021年11月26日的回應
Thank you so much Ayse We look forward to welcoming you in again then. Sincerely Niel Mason