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Mercure Welcome Melbourne

4.0 star property
Hotel with a restaurant, steps from Melbourne Central

Choose dates to view prices

Photo gallery for Mercure Welcome Melbourne

Meeting facility
Lobby
Miscellaneous
Hypo-allergenic bedding, in-room safe, individually decorated
Exterior
Melbourne's vibrant energy surrounds guests at Mercure Welcome Melbourne, featuring a shopping mall and coffee shop on site. The Louden Kitchen Grill serves breakfast and dinner, while rooms offer WiFi. Central location, breakfast quality, and attentive staff earn praise.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
The current price is HK$693
HK$763 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Superior Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(85 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • Crown Casino - 19 min walk - 1.6 km
  • Rod Laver Arena - 2 min drive - 1.6 km
  • Marvel Stadium - 3 min drive - 1.9 km

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Superhiro - ‬1 min walk
  • ‪China Bar - ‬1 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪Dodee Paidang - ‬1 min walk
  • ‪Mekong Vietnamese - ‬1 min walk

About this property

Mercure Welcome Melbourne

Upscale hotel remodelled in 2022 and located near Melbourne Central
Located close to Princess Theatre and Queen Victoria Market, Mercure Welcome Melbourne provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site local cuisine restaurant, The Louden Kitchen Grill, offers breakfast and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, ATM/banking services and meeting rooms
  • A computer station, a porter/bellboy and a 24-hour front desk
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All 330 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 46-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and electric kettles

Similar properties

Premium bedding, desk, blackout curtains, iron/ironing board

Hotel Grand Chancellor Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,232 reviews
The price is HK$745
HK$819 total
includes taxes & fees
3 Nov - 4 Nov
Hotel Grand Chancellor Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 24 per night)
  • Secured, covered parking on site (AUD 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (79 centimetre high)
  • High-pile carpet in room
  • Lift (99 centimetre wide door)
  • Raised toilet seat (46 centimetre high)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Covered self-parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Welcome Melbourne Hotel
Mercure Welcome Hotel
Mercure Welcome Melbourne
Mercure Welcome
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is Mercure Welcome Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Welcome Melbourne?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on 17 Nov 2025 start from HK$693.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Welcome Melbourne?

Self-parking is available for AUD 24 per night.

What time is check-in at Mercure Welcome Melbourne?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Welcome Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Welcome Melbourne located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 7 minutes by foot and Parliament Station is 10 minutes.

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Reviews

Mercure Welcome Melbourne Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 327 out of 1003 reviews
Rating 8 - Good. 384 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

Reviews

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a good varietyvset out for breajfast and there is pkenty of parking stations ariund
Stayed 2 nights in Oct 2025

6/10 Okay

Yolandi

Liked: Cleanliness, staff & service
Convenient area,
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Ronna Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my quick one-night stay in the key - staff were friendly and helpful, everything was close by, lots of shopping areas and it was just a nice central location to be based in Melbourne.
Stayed 1 night in Jun 2025

10/10 Excellent

THANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem.

A fantastic location in the middle of the city. Close to shopping and dining.
Stayed 1 night in Jul 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
As always the staff and rooms at mecure are always fantastic, every year for at least 20 years i have used them.
Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of city. Staff are helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there multiple times and is my go to when staying in Melbourne.
Stayed 4 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Great location and Breakfast Buffet sets you up for the day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Stayed 4 nights in Jan 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy / quick / efficient check in. Clean / quiet room. Perfect for a 1 or 2 night stay. Great location walking distance to shopping / restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Velmor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our usual go-to when staying in Melbourne. Conveniently located in the middle of the city and has plenty of public transportation (trams) nearby to take you around town.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Mercure Welcome. Found it very convenient being close to shops and trams and food.
Stayed 4 nights in Feb 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Great stay overall

Great stay and central Only downside was aircon seemed to stuck on 18 degrees only and was very noisy from constant banging of opening and closing of doors down the corridors ( maybe could fix doors so that slow shut ) and was noisy from bin shute next to our room
Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hayley was great and very accomodating
Stayed 1 night in May 2025

10/10 Excellent

Felicita

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and my room was spotless with a comfortable bed and pillows
Stayed 1 night in Nov 2024

8/10 Good

Leewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good selection at the compliment breakfast buffet
Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was acceptable as one of the cheaper options, but the shower was a 0/10. It leaked terribly and was not at all temperature-regulated. Very disappointing. Staff didn't really seem to care when I mentioned the leaking after multiple instances of reporting it. Otherwise, this was an ok stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Bahram

Disliked: Staff & service, property conditions & facilities
Breakfast quality is zero Room service in 6 days WE got only once
Stayed 6 nights in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a popular hotel with lots of activity in peak times in the foyer and breakfast area. The standard room was compact with renovated bathrooms but limited storage space. Ideal location for inner city activities with easy access to restaurants, shops, theatre and transport.
Stayed 2 nights in May 2025

6/10 Okay

ISRAEL

Liked: Staff & service
central location. close to shopping and dining. rooms are basic and a bit outdated and bed not the most comfortable but can't complain for a quick stay.
Stayed 2 nights in Mar 2025

8/10 Good

Benita

Liked: Cleanliness, property conditions & facilities
Convenient to major shopping districts, students eatery and historical places. You can not get better locations to all the in trends, fashion, transport and late night life.
Stayed 5 nights in Jan 2025

6/10 Okay

San Hwa

Liked: Cleanliness, staff & service
Disliked: Amenities
It's very handy and close to shops and restaurants. However, the property is a bit out of date.
Stayed 1 night in Jan 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Location for Shopping and Dining...all walkable. Hotel Staff were very nice and helpful, would stay again. Property also very safe, clean and tidy.
Stayed 5 nights in Sep 2024

8/10 Good

James

Great location in Melbourne CBD

Great location in Melbourne CBD
Stayed 1 night in Nov 2024