Nightcap at Ashley Hotel 的評價

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睡帽艾許利酒店的評價

睡帽艾許利酒店

226 Ballarat Rd, Braybrook, VIC

7.2

不錯

7.8/10

整潔度

7.6/10

職員與服務

6.4/10

設施服務

7.2/10

住宿狀況

6.6/10

環保程度

8/10 不錯

Jeison

親子同遊

2024年3月10日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Good service and convenient location.

於 2024 年 3 月住了 1 晚

Nightcap at Ashley Management 於 2024年3月22日的回應

Thanks for the review Jeison, We hope to see oyu again soon.

6/10 一般

Troy

2024年2月23日

讚好：職員與服務和住宿狀況

於 2024 年 2 月住了 1 晚

Jacob 於 2024年2月27日的回應

Hi Troy,Where sorry to hear about your experience staying at the Nightcap at Ashley Hotel, we hope on your next visit that we will provide you with a much better experience.Kind RegardsManagement

8/10 不錯

Corey

2024年2月22日

於 2024 年 2 月住了 1 晚

Nightcap at Ashley Management 於 2024年3月22日的回應

Thanks for the review Corey

4/10 欠佳

Jacqueline

2024年2月9日

於 2024 年 1 月住了 1 晚

Jacob 於 2024年2月27日的回應

Hi Jacqueline,We are so sorry to hear about your experience staying at the Nightcap at Ashley Hotel, we hope on your next visit that we can provide you with a much better experience.Kind RegardsManagement.

10/10 優異

Gidey

2024年2月6日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 2 月住了 2 晚

Jacob 於 2024年2月27日的回應

Hi GideyThank you so much for your raving review the staff at the Nightcap at Ashley Hotel can't wait to have you backKind Regards Management.

2/10 很差

Linda

2024年2月4日

不滿：職員與服務

Rude staff and absolutely RUDE security.

於 2024 年 2 月住了 1 晚

Jacob 於 2024年2月27日的回應

Hi Linda,We are so sorry to hear about your experience staying at the Nightcap at Ashley Hotel and this is getting looked into.We hope on your next visit that we can provide you with a much better experienceKind RegardsManagement.

8/10 不錯

Howard

伴侶同遊

2024年2月2日

讚好：整潔度和住宿狀況

Good location

於 2024 年 2 月住了 1 晚

Jacob 於 2024年2月4日的回應

Hi Howard.We hope you had an amazing stay at the Nightcap at Ashley Hotel, we hope on your next visit that we can provide you with an even better experience.Kind RegardsManagement.

8/10 不錯

James

商務旅客

2024年1月14日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 1 月住了 1 晚

Jacob 於 2024年1月16日的回應

Hi James,We're so happy to hear that you had a good stay at the Nightcap at Ashley Hotel the staff can't wait to have you back Kind Regards Management.

10/10 優異

Deirdre

2023年11月27日

於 2023 年 11 月住了 1 晚

Jacob 於 2024年1月16日的回應

Hi DeirdreWe're so happy to hear that you had an amazing stay at the Nightcap at Ashley Hotel, the staff can't wait to have you back Kind RegardsManagement.

2/10 很差

Alex

伴侶同遊

2023年11月19日

不滿：整潔度、職員與服務、設施服務和住宿狀況

We did not and would not stay in such an inconvenient place. My mistake for being tricked by wotif. once bitten twice shy never again wotif a $390.00 an expensive lesson. Buyer beware

於 2023 年 11 月住了 3 晚

2/10 很差

Daljeet

2023年10月29日

於 2023 年 10 月住了 1 晚

Jacob 於 2023年10月31日的回應

Hi DaljeetWe hope you had a good stay at the Nightcap at Ashley Hotelwe noticed a low rating and where hoping you could provide us with some feedback so we can make improvements and ultimately provide you with a much better experience Kind RegardsManagement.

2/10 很差

James

商務旅客

2023年10月5日

讚好：整潔度

不滿：職員與服務、設施服務和住宿狀況

Do not eat food here terrible chef can’t even cook hot chips. Gave benefit of the doubt 3 times and all 3 meals were horrible. No real wifi and thin windows with loud people in area arguing late at night

於 2023 年 10 月住了 4 晚

Jacob 於 2023年10月8日的回應

Hi JamesI'm so sorry to hear about your experience at the Ashley Hotel, this feedback has been passed on to the kitchen staff so we will have no future experiences like yours.If you come back to give us another try we will provide you with a much better experience and a better meal.\Kind Regards Management

2/10 很差

Amber

親子同遊

2023年9月17日

不滿：整潔度、職員與服務、設施服務和住宿狀況

I had to wait 1.5 hours because they didn’t recieve token from wotif. Wanted to charge me twice. Checked in late at night. Hotel room had been smoked in was dirty couldn’t close window or open window as it was broken. Noisy pub down stairs.

於 2023 年 9 月住了 1 晚

Nightcap at Ashley hotel team. 於 2023年9月18日的回應

Hi Amber,Thank you for your feedback regarding your recent stay with us. Your input is incredibly important to us, and we truly appreciate your time and effort in sharing your thoughts.Your feedback serves as a valuable resource for us to assess and improve our services, ensuring that we continue to meet and exceed the expectations of our loyal guests. Your comments have been carefully reviewed, and we have already taken several steps to address the areas you highlighted.Should you have any further comments or suggestions, please do not hesitate to reach out to us. Your satisfaction is our utmost priority.Warmest regards,Nightcap at Ashley hotel team.

10/10 優異

Naseem

2023年9月9日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 9 月住了 1 晚

Nightcap at Ashley Hotel Team 於 2023年9月12日的回應

Thank you for 5 star review.

10/10 優異

Joseph

2023年8月26日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It was clean cheap and no fuss Very quite. The Thai girls/staff were lovely very professional for me it reminded me of Thailand where I have family. Great experience I will return.

於 2023 年 8 月住了 1 晚

Jacob 於 2023年9月14日的回應

Hi JosephUs at the Nightcap at Ashley Hotel are so grateful for your review and rating, we as staff can't wait to have you back and see you again soonKind Regards Management.

10/10 優異

Drew

2023年8月20日

於 2022 年 12 月住了 1 晚

Nightcap at Ashley Hotel 於 2023年9月12日的回應

Hi Drew, Thank you for 5 star review.

10/10 優異

Troy

2023年7月11日

讚好：整潔度、職員與服務和住宿狀況

A all round room

於 2023 年 7 月住了 1 晚

Jacob 於 2023年7月13日的回應

Hi TroyThanks for the amazing review glad you had an amazing experience at the Nightcap at Ashley Hotel, can't wait to have you again and give you an even better experience.Kind RegardsManagement.

8/10 不錯

Elliott

2023年5月14日

於 2023 年 5 月住了 1 晚

Ashley Hotel Management 於 2023年6月3日的回應

Thanks for your review Elliot! We really appreciate your feedback. Hope to see you again soon.

10/10 優異

Natasha

家人同遊

2023年4月23日

讚好：整潔度、職員與服務和住宿狀況

It was clean and tidy

於 2023 年 4 月住了 2 晚

Nightcap at Ashley hotel 於 2023年5月17日的回應

Hi Natasha, Thank you for the review. Hope to see you back again soon.

4/10 欠佳

Joby

2023年4月4日

不滿：職員與服務和住宿狀況

於 2023 年 3 月住了 1 晚

Nightcap at Ashley hotel 於 2023年5月17日的回應

Hi Joby, Thank you for taking the time to rate us. Look Forward to see you back again soon.

8/10 不錯

Aimee

商務旅客

2023年4月2日

讚好：整潔度、設施服務和住宿狀況

Pleasantly surprised, as this was a last minute, last resort, but the rooms are great! Everything looks freshly renovated, nice and clean, easy to get into the city.

於 2023 年 3 月住了 2 晚

Nightcap at Ashley hotel 於 2023年4月8日的回應

Glad you enjoyed your experience with us! We hope to have you back shortly!

10/10 優異

Paul

2023年3月28日

於 2023 年 2 月住了 2 晚

Nightcap at Ashley Hotel 於 2023年4月21日的回應

Thank you for taking the time to rate us. Look forward to see you back again soon.

4/10 欠佳

Chamil

伴侶同遊

2023年3月5日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

Toilets weren't clean enough Room was very compact Aircon wasn't cool enough

於 2023 年 3 月住了 1 晚

Nightcap at the Ashley Management. 於 2023年3月7日的回應

Hi Chamil, Thanks for your feedback, we will definitely take it on board. We apologise for any inconvenience this may have caused you. We hope to see you again soon

6/10 一般

Puvana

2023年3月4日

於 2023 年 3 月住了 2 晚

Ashley hotel 於 2023年3月27日的回應

Thank you for taking the time to rate us.

8/10 不錯

Matthew

2023年2月20日

於 2023 年 2 月住了 3 晚

Ashley hotel 於 2023年3月27日的回應

Thanks for your review Matthew,Looking forward to seeing you again soon.

8/10 不錯

Paul

商務旅客

2023年2月19日

讚好：整潔度、職員與服務和設施服務

Clean rooms, good dining options

於 2023 年 2 月住了 1 晚

Ashley hotel 於 2023年3月27日的回應

Thanks for your review Paul,Looking forward to seeing you again soon.

2/10 很差

Peter

2023年1月24日

讚好：整潔度

不滿：設施服務和住宿狀況

You owe me a refund. I refuse to stay there one more night

於 2023 年 1 月住了 5 晚

Ashley Hotel Management 於 2023年1月29日的回應

Hi Peter, We are sorry for any inconvenience. We would love to chat to you to find out some more information about your stay. Please call us on 9317 9257.

2/10 很差

kim (lyndhurst)

商務旅客

2023年1月24日

不滿：職員與服務、設施服務和住宿狀況

This hotel now takes the cake for the worse hotel I have ever stayed in. Forget that it is located in a pokie venue hotel. My fault as I should have done my homework. Location was good for where I needed to be but having said that the location is awful. It’s a crap hotel that has crap hotel accommodation. No wifi was hard to take, but having no internet reception was appalling. If there is no phone reception, PROVIDE WIFI!!! The room came with a breakfast pack containing a small packet of nutri grain, milk and a box juice. If you are going to provide this, then please provide a bowl to eat it with. Also there was no hairdryer as promised and when I enquired about one in the morning I was told that I needed to come down to the main hotel (drinking/pokie) area and get it! The room is small and unclean. It is unsafe and awful. Most rooms have shared facilities however thankfully mine did not. I stepped over a syringe in the hallway on my way back to my room. Charming!!! I was scared the entire night and did not sleep. The noise level and the calibre of guests staying here was unacceptable. The hotel itself is open until 7am. Never stay here! Ps. Check in was terrible and unprofessional. I should have left then and there. If I could give it no stars I would.

於 2023 年 1 月住了 1 晚

The Ashley Management Team 於 2023年1月29日的回應

Hi Kim, We are sorry to hear that your stay with us didn't go as expected. We will take your feedback onboard and address any issues that are in our control.Kind Regards

6/10 一般

Sally

2022年12月27日

讚好：職員與服務和設施服務

不滿：住宿狀況

The room itself is ok, nothing fancy, it was comfortable and clean. The bathroom was ok, a bit small but its clean and looks like its been renovated. When i stayed it was hot so I had the air con going. The screen on the remote to the air con unit was broken so hard to adjust. The air con unit dripped water on me all night until I eventually turned it off, unfortunately. I would stay here again, it was nice enough besides water dripping on me while in bed.

4/10 欠佳

Vladimir

2022年12月20日

10/10 優異

Josephine

2022年12月11日

於 2022 年 12 月住了 1 晚

6/10 一般

Alan

伴侶同遊

2022年9月26日

讚好：整潔度和住宿狀況

The place was clean and fresh. Not enough staff so long checkin waits .. restaurant downstairs having to order and pay on line .. annoying .. but then to be charged a fee to do it . Stinks . It’s a charge you made us incur because uou didn’t want to put on waiter staff . .. I do not believe it’s a fair charge and I won’t eat in uour restaurant again even if I was not staying

於 2022 年 9 月住了 2 晚

8/10 不錯

Colin

2022年8月21日

於 2022 年 8 月住了 1 晚

8/10 不錯

Colin

伴侶同遊

2022年8月19日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The rooms have upgraded bathrooms. Wonderful! Staff extremely pleasant. Nice one. The menu ordering app. Failed to tell us anything outside kitchen hours so appeared to be faulty.

於 2022 年 8 月住了 1 晚

Ashley Hotel Management 於 2022年8月26日的回應

Hi Colin,Thanks for your review, we are so glad you enjoyed your stay. See you again next time.

4/10 欠佳

Laura

伴侶同遊

2022年8月14日

讚好：整潔度、職員與服務、設施服務和住宿狀況

No lift only stairs. Rooms are close together and walls are paper thin. Room is small, nothing fancy. Bed is on wheels, and uncomfortable. Pillows too thick. Room was 23 all night which normally I wouldn’t complain but it was hot being such a small space.

於 2022 年 8 月住了 1 晚

Ashley Hotel Management 於 2022年8月16日的回應

Hi Laura, We are sorry to hear that you didn't enjoy your stay, we will take all of your feedback onboard.

8/10 不錯

Ruth

商務旅客

2022年5月23日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Friendly staff, quiet rooms.

The reception girl was lovely. Very professional when dealing with a very irate & impatient guest. Room was compact, but comfortable. Very quiet, considering we were on a main road. The meal in the bistro was great - plenty on the plate!! Only downer was that there was a used soap & shampoo left in the shower - ?had the shower been cleaned after the last guest? Overall, would certainly stay again.

於 2022 年 5 月住了 1 晚

Ashley Management 於 2022年6月19日的回應

Hi Ruth, Thanks for your review - we will definitely take your feedback onboard. Hope to see you again soon.

8/10 不錯

Lorraine

2022年5月22日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very convenient to where I needed to be. Shared bathroom was ok as it was just opposite my room. Thank you

於 2022 年 5 月住了 2 晚

Ashley Management 於 2022年6月19日的回應

Hi Lorraine. We are glad you enjoyed your stay. See you next time!

8/10 不錯

Sunaina

伴侶同遊

2022年5月16日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It was good.

於 2022 年 5 月住了 1 晚

4/10 欠佳

Norman

商務旅客

2022年5月3日

不滿：設施服務和住宿狀況

Shared toilets and showers very loud area very small rooms. Sorry but won’t stay again.

於 2022 年 5 月住了 1 晚

4/10 欠佳

Vanja

親子同遊

2022年5月2日

不滿：職員與服務和住宿狀況

Rooms with no bathroom and no toilet. No lift.

於 2022 年 4 月住了 2 晚

8/10 不錯

Josephine

2022年5月1日

於 2022 年 4 月住了 1 晚

2/10 很差

vince

2022年4月4日

於 2022 年 3 月住了 4 晚

8/10 不錯

Emma

伴侶同遊

2022年4月3日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Room was clean and seemed to be recently painted. Bed was relatively comfortable. Room was small but fine for a 1-night stay. Was very noisy the following morning.

於 2022 年 4 月住了 1 晚

6/10 一般

Ms Alexandra

伴侶同遊

2022年1月23日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I didn’t like that the shower and toilets were seperate. Other than that I found it a great stay and room was very clean.

於 2022 年 1 月住了 1 晚

10/10 優異

Joanne

2021年12月13日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 12 月住了 1 晚

6/10 一般

Scott

2021年12月11日

讚好：職員與服務和設施服務

The room had a strong cigarette smell

於 2021 年 12 月住了 1 晚

8/10 不錯

Daniel

商務旅客

2021年11月28日

讚好：職員與服務和住宿狀況

於 2021 年 11 月住了 1 晚

8/10 不錯

Marc

2021年11月15日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 11 月住了 1 晚

4/10 欠佳

真實旅客

伴侶同遊

2021年6月26日

不滿：整潔度

The ants in that place is ridiculous

於 2021 年 6 月住了 1 晚

David 於 2021年6月27日的回應

Thank you for bringing this to our attention and we apologise for your negative experience

6/10 一般

真實旅客

2021年6月24日

於 2021 年 6 月住了 1 晚

登入預訂全球超過十萬間酒店即慳至少 10%

睡帽艾許利酒店的評價

評價

不錯

7.8/10

7.6/10

6.4/10

7.2/10

6.6/10

評價

8/10 不錯

Jeison

Jeison

6/10 一般

Troy

Troy

8/10 不錯

Corey

Corey

4/10 欠佳

Jacqueline

Jacqueline

10/10 優異

Gidey

Gidey

2/10 很差

Linda

Rude staff and absolutely RUDE security.

Linda

8/10 不錯

Howard

Howard

8/10 不錯

James

James

10/10 優異

Deirdre

Deirdre

2/10 很差

Alex

Alex

2/10 很差

Daljeet

Daljeet

2/10 很差

James

James

2/10 很差

Amber

Amber

10/10 優異

Naseem

Naseem

10/10 優異

Joseph

Joseph

10/10 優異

Drew

Drew

10/10 優異

Troy

Troy

8/10 不錯

Elliott

Elliott

10/10 優異

Natasha

Natasha

4/10 欠佳

Joby

Joby

8/10 不錯

Aimee

Aimee

10/10 優異

Paul

Paul

4/10 欠佳

Chamil

Chamil