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睡帽西邊酒店的評價

3.5 out of 5
睡帽西邊酒店
Cnr Fitzgerald & Leakes Roads, Laverton North, VIC

評價

7.8

不錯

10 分評分，優異；59 則評價中有 19 則" "
8 分評分，不錯；59 則評價中有 21 則" "
6 分評分，一般；59 則評價中有 14 則" "
4 分評分，欠佳；59 則評價中有 4 則" "
2 分評分，很差；59 則評價中有 1 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Lynette

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet & comfortable, only complaint is distance from Gaming room back to room at night in dark
於 2024 年 5 月住了 1 晚

10/10 優異

Tad

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was a rose amongst a very busy industrial area. The restaurant was excellent with a good choice of meals. The staff were also great. The room was plain but the bed was comfortable and the room was very clean. We enjoyed our stay and would stay again.
於 2024 年 4 月住了 2 晚

6/10 一般

Mark

不滿：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

Brent

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Friendly staff
於 2023 年 11 月住了 1 晚
Management 於 2023年11月27日的回應
Thank you for staying with us at the Westside Hotel.We hope you enjoyed your stay

6/10 一般

Kirk

於 2023 年 9 月住了 2 晚
Management 於 2023年11月27日的回應
Thank you for staying with us at the Westside Hotel.We hope you enjoyed your stay

8/10 不錯

Larissa

於 2023 年 9 月住了 1 晚
Westside Hotel 於 2023年10月5日的回應
Hi Larissa, Thank you for taking the time to leave us a review. We are glad you enjoyed our venue.Westside Hotel

6/10 一般

Mele

讚好：職員與服務
於 2023 年 4 月住了 1 晚
JAGS 於 2023年4月29日的回應
Dear Mele,Thank you for the review, hope to see you soon.RegardsManagement

8/10 不錯

Bruce

商務旅客
讚好：整潔度和職員與服務
convieniant for work purposes
於 2023 年 3 月住了 1 晚
Westside Hotel 於 2023年3月22日的回應
Hi Bruce,Thank you for taking the time to leave us a review. We hope to see you again soon.Westside hotel

10/10 優異

Asad

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good place to stay. Rooms are big neat and clean. Definitely recommended for the stay.
JAGS 於 2023年1月11日的回應
Dear Asad,Thank you for the great review and hope to see you soon.RegardsManagement

8/10 不錯

Karen

於 2022 年 12 月住了 1 晚

10/10 優異

Glenn

讚好：整潔度和職員與服務
Was pleasantly surprised with room. Will definitely stay again
於 2022 年 11 月住了 1 晚
JAGS 於 2022年11月23日的回應
Dear Glenn,Thank you for the great review and hope to see you soon.RegardsManagement

2/10 很差

Sukhdeep

不滿：職員與服務
於 2022 年 10 月住了 1 晚

8/10 不錯

Susan and Steven

商務旅客
讚好：住宿狀況和客房舒適度
Working overnight stay
Stayed here while in Melbourne for work. Clean and comfortable, a nice meal in the bistro. Would stay here again.
於 2022 年 8 月住了 1 晚
Management 於 2022年8月21日的回應
Hi Susan & StevenThank you for taking the time to provide us with a review. We will get onto fixing the issue with the shower, but can you please respond and let us know which light in the room was flickering.RegardsManagement

6/10 一般

Trevor

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room itself wasn't too bad. Very comfy beds and staff very helpful. However it is on a very busy road,so there is a lot of traffic noise, especially from trucks all throughout the night. This was the biggest draw back and I don't think I would stay again.
於 2022 年 8 月住了 2 晚
JAGS 於 2022年8月6日的回應
Dear Trevor, Thank you for the great review and hope to see you soon Regards Management

8/10 不錯

Jessica

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was good, staff were friendly
於 2022 年 5 月住了 2 晚
JAGS 於 2022年6月13日的回應
Dear Jessica, Thank you for the great review and hope to see you soon Regards Management

6/10 一般

Gavin

於 2022 年 5 月住了 1 晚
Jags 於 2022年5月15日的回應
Hi Gavin, Thank you for the review and hope to see you soon. Regards Management

6/10 一般

Jackie

伴侶同遊
讚好：整潔度和職員與服務
Clean, good bathroom and bed. Daily water bottles/ milk for coffee. Needed a bathroom exhaust fan.
於 2022 年 4 月住了 3 晚
Jags 於 2022年4月13日的回應
Dear Jackie, Thank you for the review and for raising your concern. We will look into this. Regards Management

6/10 一般

Philip

不滿：住宿狀況
I know why they didn't have any outside photos of the place , a bit ordinary. Reception was unmanned at time of arrival despite place stating it would be manned until 1700 hrs
於 2022 年 3 月住了 1 晚
Management 於 2022年4月5日的回應
Hi Phillip Thank you for thaking the time to post a review. I apologise for the issue with reception, the venue is staffed 20 hrs a day unfortunatley you must've arrived after our receptionist had left early that day.

8/10 不錯

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 3 晚

10/10 優異

Anjelica

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was awesome to stay here and I was lucky to get a room so late in the day. I’m glad they had someone at reception for after hours which made it easy.
於 2022 年 3 月住了 1 晚
Jags 於 2022年3月10日的回應
Dear Anjelica, Thank you for the great review and we are very glad that we could help you. Hope to see you again. Regards Management

8/10 不錯

Paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stopover stop
Very close to other amenities and great dining
於 2022 年 2 月住了 1 晚
Jags 於 2022年2月10日的回應
Dear Paul, Thank you for taking the time to leave us a great review, hope to see you again Regards Management

8/10 不錯

Ariel

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Day to day cleaning could improve
於 2022 年 1 月住了 4 晚
Jags 於 2022年2月10日的回應
Hi Ariel, Thank you for the feedback. Regards

10/10 優異

Suzanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff couldn't have been more helpful. Could eat at bistro, and room was quiet and comfy.
於 2022 年 1 月住了 1 晚
Jags 於 2022年1月13日的回應
Hi Suzanne, Thank you very much for the great star review and hope to see you soon. Regards Management

10/10 優異

Gary

讚好：整潔度、職員與服務和設施服務
Clean bottle water nice and cold
於 2021 年 12 月住了 1 晚
Jags 於 2022年1月13日的回應
Hi Gary, Thank you very much for the great star review and hope to see you soon. Regards Management

10/10 優異

Darren

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, neat and tidy rooms good house keeping quiet neighbours convenient bar and bistro across from accommodation would come and stay here again
於 2021 年 12 月住了 2 晚
Jags 於 2022年1月13日的回應
Hi Darren, Thank you very much for the great star review and hope to see you soon. Regards Management

8/10 不錯

Alun

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good basic hotel. reasonable cost. Room comfortable. Near hospital. Very friendly staff, good service meals and drinks.
於 2021 年 11 月住了 1 晚
Jags 於 2021年12月6日的回應
Dear Alun, Thank you for leaving a great review and hope to see you soon. Regards Jags Venue Manager

8/10 不錯

Melissa

於 2021 年 11 月住了 1 晚

6/10 一般

PAUL

於 2021 年 3 月住了 2 晚

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
My stay was OK
於 2021 年 4 月住了 1 晚
Westside Hotel 於 2021年4月28日的回應
Hi, Thank you for your review, if there was anything you would like to discuss further about your stay please contact the hotel directly on 93603700. We hope to see you again. Regards, Management.

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
A little noisy off main road
於 2021 年 4 月住了 2 晚
Westside Hotel 於 2021年4月28日的回應
Hi, Thank you for your review, we hope to see you again. Regards, Management.

10/10 優異

真實旅客

於 2021 年 3 月住了 1 晚

8/10 不錯

Marisca

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
Jags 於 2021年3月29日的回應
Hi Marisca, Thank you for the review and hope to see you soon Regard Management

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the facility where i had an emergency breakdown maintenance job.
於 2021 年 3 月住了 1 晚
Jags 於 2021年3月29日的回應
Hi Thank you for the review and hope to see you soon Regard Management

4/10 欠佳

Wayne (South East Melbourne)

商務旅客
不滿：整潔度、設施服務和住宿狀況
Not much light. no desk IT is close to where i was doing the course
於 2021 年 1 月住了 1 晚
Jags 於 2021年3月29日的回應
Hi Wayne, Thank you for the review and we will take appropriate actions to resolve the lighting issue Regards Management

8/10 不錯

kylie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnigh
Room seemed small and only had a tiny window at the top of the door meaning couldn’t look outside room. Was a bit strange feeling. This window then let the light in overnight from car park and early morning sun in. Place was nice but couldn’t stay in a room like that again
於 2021 年 1 月住了 1 晚
Jags 於 2021年3月12日的回應
Hi Kylie, Thank you for the review and apologies for the inconvenience caused. Could you please give me a call at 03 9360 3700 to discuss this further? Regards Jags Venue Manager

10/10 優異

Shivneel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Westside Hotel 於 2021年1月5日的回應
We are so glad you enjoyed your stay with us at Nightcap Hotel Westside. We look forward to seeing you again soon!

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
於 2020 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
Very clean and fresh room with a nice comfy Big! Bed
於 2020 年 7 月住了 1 晚

6/10 一般

真實旅客

於 2020 年 6 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
The room was like a dungeon with only a very small window above the door which you could not open. There was a truck prime mover running for most of the night outside the room.
於 2020 年 2 月住了 1 晚
Management 於 2020年2月24日的回應
Hi, sorry to hear that you were unhappy with your room. We do have other types of rooms that are bigger than the one you chose to book. We will also need to address the issue of running engines with truck drivers staying with us in future. Thanks again for your feedback

8/10 不錯

Sharon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room good clean and comfy
Room good bathroom spacious and clean beds comfy bistro food good but noisy right on main Road but easy access to freeway and reasonably priced but take you ear plugs
於 2020 年 1 月住了 2 晚
Management 於 2020年2月4日的回應
Thank you for your feedback. We're glad you enjoyed the beds and food.

4/10 欠佳

MATTHEW

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
If you enjoy Trucks!
Staff were great, room was very clean and availability of meals was ideal. Less ideal are the truck drivers who park their vehicles in front of the rooms and leave their engines running for hours, and hours is not an exaggeration. If you are requiring sleep, I would look else where. A real shame, as everything else is great.
於 2020 年 1 月住了 1 晚
Management 於 2020年2月4日的回應
Thanks for your review. We are glad that you enjoyed the room and what the hotel has to offer. Sorry to hear that it wasn't as peaceful as you had hoped.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
…………………………………………………………………………………………………………………………………………………………………………...
於 2019 年 12 月住了 2 晚
Management 於 2020年2月24日的回應
Thanks for your review. Hope to see you again.

6/10 一般

真實旅客

伴侶同遊
Staff were rude and the room had a bad smell in it
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 1 晚
Management 於 2019年11月21日的回應
Thank you for reviewing us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Just a gr8 pub and accommodation is excellent friendly staff what else can u say.
於 2019 年 11 月住了 1 晚
Management 於 2019年11月21日的回應
We're happy to hear that you have enjoyed your stay with us. Look forward to seeing you again.

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務和設施服務
Had a heap of ants in room however staff came over with insect spray fairly quickly. Had room 15 with no window this time which felt like a cell. Have stayed before in an ordinary room which was great. Next time will request not room 15 or 16. Staff were very friendly and great customer service in Venue.
於 2019 年 11 月住了 1 晚
Management 於 2019年11月21日的回應
Thank you for your feedback and we hope to see you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
enjoyed my 2 night stay, had family business in Geelong and Melbourne and wanted to avoid potential blockages in the city. Checked in and out ok but the second day my pass had to be re calibrated for some reason which was no problem. Plenty of free parking at the venue which also has a bottle shop, sports bar, bistro and pokies room. McDonald's across the road and a servo next to that. As I drove, I have no idea of the public transport around but a very large shopping centre and cinema was located around 20 mins away. The main thing I loved was the super comfy bed, easy to operate reverse cycle aircon and the large TV that had all the usual channels as well as Netflix. Shower was separate from the toilet which would be great for more than 1 person. Small breaky pack and bottled water provided as well as ample tea,coffee etc. My room was on the ground floor and recently renovated and looks liked the photos provided. Would I stay here again? yes!!
於 2019 年 10 月住了 2 晚
Management 於 2019年10月20日的回應
Hi, Thank you so much for your feedback and we're happy to hear that you enjoyed your stay so much. Hoping to see you again soon.

8/10 不錯

真實旅客

讚好：整潔度和設施服務
Bathroom was clean (great shower) and heater/air conditioner worked a treat.Great choice of channels on TV.
於 2019 年 10 月住了 1 晚
Management 於 2019年10月20日的回應
Thanks for the review. Glad you enjoyed your stay with us!

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and small, unfortunately no window and not the best aid flow, but well lit.
於 2019 年 10 月住了 1 晚
Management 於 2019年10月6日的回應
Thank you for your review. We hope to see you again soon.