室外泳池;泳池傘、躺椅

奎斯特弗萊明頓酒店的評價

4 out of 5
奎斯特弗萊明頓酒店
600 Epsom Road, 600, Melbourne, VIC

評價

8.6

優異

10 分評分,優異;409 則評價中有 203 則" "
8 分評分,不錯;409 則評價中有 143 則" "
6 分評分,一般;409 則評價中有 43 則" "
4 分評分,欠佳;409 則評價中有 15 則" "
2 分評分,很差;409 則評價中有 5 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

Sin Yan (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
The Quest Flemington Team 於 2019年1月5日的回應
Dear Sin Yan, Thank you for booking with Quest Flemington and taking the time to rate our property. We are glad to see you found everything to your satisfaction. We hope you return to stay with us again in the near future. Best regards

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2018 年 6 月住了 2 晚
Michael 於 2018年6月19日的回應
Thank you for your excellent rating on your recent visit! The QF Team

8/10 不錯

真實旅客

讚好:整潔度和客房舒適度
A hotel near Flemington Racecourse
Love the freebies. The location is convinient to anywhere!
於 2018 年 3 月住了 1 晚
Quest Flemington Team 於 2018年3月17日的回應
Hi there Thank you for your positive feedback. We hope you come and stay with us again. Best regards

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
A hotel near flemington racecource
All good except the air-con had a bad odour when opened. So we have no option but to switch it off. Seems last time when we stay there the room have the same kind of problem but fortunately the days were not too hot so we just switched the air-con off.
於 2018 年 3 月住了 1 晚
The QF Team 於 2018年4月21日的回應
Thanks for your review! Due to your feedback we have implicated a new cleaning and servicing program for the air conditioners. We hope this issue will be fixed in the coming weeks! We look forward to having you stay with us again!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
干净整洁,有厨具,客厅,全家住在里面,很方便,有家的感觉

8/10 不錯

Suet Fun (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cool apartment
The apartment is comfortable and the equipments are quite completed. However, we lived at 3rd floor but without lift. It is quite difficult to carry heavy luggages upstair. We reserved a two rooms apartment for 5 person. They gave us a 3 rooms apartment but locked 1 room, an additional bed was placed near kitchen and exit. We cannot complain as they stick to the contract ,but it is quite upset as customer.

10/10 優異

XIAO HUI (CHINA)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good staff,
很好,设施齐全,厨房,洗衣机沙发,阳台都有。

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice accessible property.
於 2021 年 5 月住了 2 晚

6/10 一般

Anh

讚好:整潔度
不滿:客房舒適度
King ned make by 2 single bed and the base have a very active whell They run away from each other haft 😆
於 2021 年 5 月住了 2 晚
The QF Team 於 2021年5月13日的回應
Thank you for your review! We are sorry your bed seemed to want to break up! We have maintenance ready to give them counselling. We look forward to seeing you again

4/10 欠佳

Hsiao-ti

商務旅客
不滿:整潔度和客房舒適度
於 2021 年 4 月住了 1 晚
The QF Team 於 2021年5月3日的回應
Hi, Thank you for rating us.

4/10 欠佳

真實旅客

不滿:整潔度和住宿狀況
於 2021 年 4 月住了 1 晚
The QF Team 於 2021年5月3日的回應
Hi, Thank you for your rating. Unfortunately, as you have posted Anonymously, we cannot follow up with you to improve.

8/10 不錯

真實旅客

讚好:整潔度
The apartment was roomy, convenient with easy access and attractive with everything we needed. The bed was very comfortable and it was very quiet. No traffic noise. However the condition was not that great with tv in bedroom not working and toilet did not flush and water ran continually. Also doona was torn with stuffing hanging out in one corner. Also the room had a musty or burnt leaves smell when you first entered.
於 2021 年 3 月住了 2 晚
The QF team 於 2021年3月23日的回應
Hi there, Thanks for your feedback. We're glad the room and location was convenient for your stay. Unfortunately we are unable to address the issues you experienced as you have posted anonymously. Please feel free to contact us if you would like us to follow this up.

8/10 不錯

真實旅客

讚好:整潔度、設施服務和住宿狀況
於 2021 年 3 月住了 1 晚
The QF team 於 2021年3月26日的回應
Thanks for your rating!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
Quiet and secure Carpet old, prob needs replacing Location good
於 2021 年 3 月住了 1 晚
The QF Team 於 2021年3月13日的回應
Hi, Thanks for your review! We were at the start of a refurbishment when Covid hit. We hope to commence again soon!

8/10 不錯

真實旅客

讚好:設施服務
Location is great and surprisingly quiet It’s just getting run down inside, time for new paint job to freshen the place up
於 2021 年 3 月住了 1 晚
The QF Team 於 2021年3月13日的回應
Hi, Thanks for your review! We do have a great location in the very heart of Flemington. We had just commenced our refurbishment when covid struck! We hope to resume again soon!

8/10 不錯

真實旅客

讚好:整潔度和設施服務
不滿:住宿狀況
Handy hotel in a great location. Could do with a tidy up around the grounds. 3 bedroom apartment was spacious and clean however showing signs of aging. Could use a refresher!
於 2021 年 3 月住了 1 晚
The QF Team 於 2021年3月8日的回應
Hi, Thanks for your review! Covid has been hard on us. We were just commencing our property facelift when we were forced to cease! We hope to commence again soon!

6/10 一般

真實旅客

於 2020 年 12 月住了 1 晚
The QF Team 於 2021年1月4日的回應
Thanks for your rating. Unfortunately, as you rated us anonymously, we cannot follow up any issues you experienced. We would love you to contact us to discuss.

8/10 不錯

Ian

商務旅客
讚好:整潔度
於 2020 年 12 月住了 2 晚
The QF Team 於 2020年12月16日的回應
Hi Ian, Thanks for your rating! We look forward to seeing you again!

10/10 優異

GEORGIA

家人同遊
讚好:整潔度和客房舒適度
於 2020 年 7 月住了 1 晚
The QF Team 於 2020年7月28日的回應
Thank you for your great rating!

10/10 優異

真實旅客

於 2020 年 7 月住了 3 晚
The QFC Team 於 2020年7月18日的回應
Thank you for your rating!

8/10 不錯

Michelle (Brisbane )

伴侶同遊, 商務旅客
讚好:設施服務
The knife set had food on all but one knife I left them in the sick
於 2020 年 6 月住了 1 晚
The QFC Team 於 2020年6月23日的回應
Hi Michelle, We do apologise for the dirty knife. Our housekeeping team have been informed and have rectified the issue. We look forward to seeing you again in the future

8/10 不錯

真實旅客

於 2020 年 3 月住了 1 晚
QF Team 於 2020年3月5日的回應
Dear Valued guest, Thank you for staying at Quest Flemington. We appreciate you star rating.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 4 晚
Chris 於 2020年3月4日的回應
Thank you for your time and your great 4 Star rating. It is much appreciated and we look forward to being able to share our hospitality with you again

8/10 不錯

Melisa

讚好:整潔度、職員與服務和客房舒適度
於 2020 年 1 月住了 1 晚
Chris 於 2020年3月2日的回應
Thank you Melisa for your great rating of the Hotel. It is very much appreciated, and we would love to welcome you back when next you are in Melbourne

8/10 不錯

Ian

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Had a bigger room with 3 bedrooms, so plenty of room and not too noisy, very good for a family staying in area and secure.
於 2020 年 2 月住了 2 晚
Receptionist 於 2020年2月28日的回應
Dear Valued Guest, warm greetings from Quest Flemington, thank you for sharing wonderful feedback with us and other travellers. we are overwhelmed that you have enjoyed your stay with us. we look forward to having you stay with us again. Regards, The QF Team

8/10 不錯

真實旅客

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous spot. We needed close accommodation with our dog before an early flight the next morning. Perfect !!
於 2020 年 2 月住了 1 晚
Receptionist 於 2020年2月21日的回應
Hi, Warm greetings from Quest Flemington, Thank you so much for staying with us and sharing your wonderful feedback with other travellers. we are overwhelmed that you have enjoyed your stay. we look forward to having you stay with us again. Regards, The QF Team

10/10 優異

Anthony

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
The QF Team 於 2020年2月16日的回應
Hi Anthony, Thank you so much for your rating! We are so pleased you were so happy with your stay! We look forward to seeing you again soon!

10/10 優異

Lyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
The QF Team 於 2020年2月13日的回應
Dear Lyn, Thank you for booking with Quest Flemington. We are delighted to receive your 10 out of 10 rating. We hope you return to stay with us again in the near future. Best regards, The QF Team

10/10 優異

Age (Wodonga)

家人同遊, 多人同遊
讚好:整潔度和設施服務
Every was very helpful and the place was very nice
於 2020 年 2 月住了 1 晚
Chris 於 2020年2月12日的回應
Thank you for your time and your wonderful star rating. It is truly great to receive feedback such as this as it lets the entire Team know that we are meeting your expectations and that you - our guest - is enjoying a seamless experience here with us at Quest Flemington. We would be delighted to welcome you back to the Hotel on your next visit to Melbourne

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front office staff, particularly Christopher provided excellent service
於 2020 年 2 月住了 1 晚
Chris 於 2020年2月12日的回應
Thank you very much for your wonderful rating of 5 out of 5. Your review has been shared with Christopher and the rest of the Team, where it was very much appreciated. We thank you and are very happy that you enjoyed your stay with us, and we look forward to welcoming you back once again to quest Flemington

8/10 不錯

Yvonne (Griffith’s )

家人同遊
讚好:整潔度和設施服務
It was a great location and we had everything we needed, however it was a bit out dated
於 2020 年 2 月住了 2 晚
Chris 於 2020年2月11日的回應
Thank you Yvonne for your time and your review, and it is wonderful to know that you enjoyed your stay and that the apartment fitted all of your needs and requirements. The Hotel is also currently undertaking a refurbishment which is anticipated to be completed by mid 2020. We look forward to welcoming you back again to Quest Flemington The QF Team

8/10 不錯

真實旅客

讚好:整潔度
於 2020 年 1 月住了 3 晚
The QF Team 於 2020年2月8日的回應
Thank you for your rating!

6/10 一般

Nicholas

商務旅客
讚好:職員與服務和客房舒適度
The apartment was ok. Not special, not awful. Old and worn out. Not very clean - dust on lots of shelves. Overpriced but fairly comfortable. Free parking and pool we’re both great.
於 2020 年 1 月住了 2 晚
Chris 於 2020年2月4日的回應
Thank you Nicholas for your time and your review. Our apologies that you were ambivalent to our hotel and your apartment. The Hotel is undergoing refurbishment which should be finished by mid year and which should also address most of the problems which you experienced. We are however very happy that you enjoyed both our pool and the outdoor car parking. We would love to welcome you back to the Hotel when next you are in Melbourne The QF Team

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely gardens. Green space is a definite draw card.
於 2020 年 1 月住了 1 晚
Chris 於 2020年1月27日的回應
Thank you for your time and your review. We are very happy that you enjoyed not only the Hotel and what it has to offer, but also enjoyed our very ambiant garden setting - which so close to the city is like a little green oasis. We look forward to welcoming you back again to Quest Flemington. The QF Team

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was nice but the carpet needs updating and the queen bed was too soft. Kids liked the double bed. Apartment was clean and orange juice and corn flakes appreciated! We would stay there again.
於 2020 年 1 月住了 1 晚
Chris 於 2020年1月27日的回應
Dear Stephanie, Thank you for your time and your most amazing review - it is truly much appreciated by the entire team. It is great to know that we met and even exceeded your expectations, and that you would love to return. High praise indeed!! We very much look forward to welcoming you back to the Hotel again on your next visit to Melbourne. The QF Team

6/10 一般

真實旅客

讚好:整潔度
於 2020 年 1 月住了 1 晚
The QF Team 於 2020年1月26日的回應
Thank you for your review

10/10 優異

真實旅客

於 2020 年 1 月住了 1 晚
Chris 於 2020年1月23日的回應
Thank you for your very generous rating. It is great to hear that we met or even exceeded your expectations. The Team say thank you The QF Team

4/10 欠佳

真實旅客

商務旅客
不滿:整潔度和住宿狀況
Cleanliness was very poor. Clumps of hair on the bathroom floor. Stains all on the carpet and sofa. Smell was off putting.
於 2020 年 1 月住了 4 晚
Chris 於 2020年1月21日的回應
Thank you for your time and review, and our most sincere apologies that you did not find the apartment met your expectations. Your comments have been passed on to our Executive Housekeeper and shared with the rest of the Housekeeping Team. Again our apologies The QF Team

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing that concerned me was the fact that the ensuite shower made such a mess and the area around the floor became very wet and slippery could cause a fall
於 2020 年 1 月住了 1 晚
Chris 於 2020年1月21日的回應
Thank you for your most constructive review and comments, which have been shared with our Executive Housekeeper, who has now requested and ordered rubber mats which will be placed in all of our bathrooms for all future guests. So thank you. The QF Team

8/10 不錯

Lynda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Chris 於 2020年1月23日的回應
Thank you Lynda for your time and review. It has been shared with the rest of the team, and your rating is very much appreciated, as it wonderful to know that your expectations were met by all of the Team Members contributions to your stay. The QF Team

10/10 優異

Graham

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
t Service
Great service checking in got us in early which was very convenient. Couldn’t be more helpful. Thank you.
於 2020 年 1 月住了 1 晚
Chris 於 2020年1月12日的回應
Dear Graham, Thank you for your time and your amazing rating. We are so happy that you found our check in process so easy and convenient and that you got to enjoy all of the services which the Hotel has to offer. We look forward to welcoming you back to the Hotel. The QF Team

8/10 不錯

Matthias

不滿:住宿狀況和客房舒適度
Sollte unbedingt renoviert werden, ist in die Jahre gekommen, war schon mal da, da war allgemein ein besserer Zustand der gesamten Anlage.
於 2020 年 1 月住了 1 晚
QF Team 於 2020年1月13日的回應
Kära Matthias, Tack för att du tog dig tid och gav oss din värderade feedback. Vi uppskattar dina kommentarer och ser fram emot att välkomna dig igen på Quest Flemington. Varma hälsningar.

8/10 不錯

真實旅客

於 2020 年 1 月住了 2 晚
Chris 於 2020年1月7日的回應
Thank you for your review and great 4 Star rating. Happy 2020!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 12 晚
Chris 於 2020年1月6日的回應
Thank you for your great star rating and your time

8/10 不錯

真實旅客

家人同遊, 伴侶同遊
讚好:設施服務
Please need to cleaning more and more. Thank you.
於 2019 年 12 月住了 2 晚
The QF Team 於 2020年1月3日的回應
Dear Valued guest, We would like thank you for taking time and providing us with your valued feedback. We would like to apologise for any inconvenience you experienced. Our small team of housekeeping really works hard for the comfort of every guest. Hopefully next time when you come in to stay you will find things much more cleaner. Warm regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in gentlemen was very polite and helpful. Room was large and clean.
於 2019 年 12 月住了 2 晚
Team QF 於 2020年1月3日的回應
Dear Valued Guest, Team QF wouldlike to thank you for taking time and providing us with your wonderful feedback, We look forward to having you again. Warm regards,

6/10 一般

真實旅客

家人同遊
讚好:職員與服務和設施服務
不滿:整潔度
Spacious apartments and lovely pool area. Property needs better cleaning
於 2019 年 12 月住了 8 晚
The QF Team 於 2019年12月31日的回應
Dear Valued Guest, Thank you for taking time and providing us with the review. We are glad that you enjoyed your stay with us. We hope to extend our hospitality to you again in future. Warm regards,

10/10 優異

Kevyn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great for a short stay over Christmas
Stayed for 2 nights over Christmas with my son whilst visiting family in Melbourne. Was close for Uber transport and comfortable for us both. 1 BR apartment large enough to set up inflatable queen bed for my teen son in lounge with big screen TV. King bed in separate room for me. Suitable for couple. Kitchen suitable for cooking though we didn't as we visited family both nights. Pool okay but a bit cold. Victoria so standard. Bathroom with washing machine and dryer, not used but available. Shower only with curtain but far enough out not to cling. Good water pressure. Good block out drapes and a/c. Good secure parking and apartments. Power requires card insert so when I needed to go out and leave my son in I asked for an extra key at reception. They obliged pleasantly. Staff overall very pleasant and welcoming.
Kitchen
Separate bedroom
於 2019 年 12 月住了 2 晚
Chris 於 2019年12月28日的回應
Thank you Kevyn, for your time and your fabulous rating. The staff take a great deal of time and care to ensure that each guest has a truly wonderful stay with us, and it is very gratifying to know that we all hit the mark and met or even exceeded your expectations. We look forward to seeing you back at the Hotel and to sharing our Hospitality with you again

8/10 不錯

Christine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Location
Stay was good. Needed the extra room as there were four adult staying who all needed their own space. There was a coffee machine in the room which was nice but only two pods which was a bit disappointing and whilst we could have purchased extra it would have been nice that at least one was supplied for each adult who attended. A few maintenance issues such as a door stopper hanging off. But otherwise a good stay and would return. Place is close enough to everything to be a good location for anything and anyone
於 2019 年 12 月住了 2 晚
The QF Team 於 2019年12月28日的回應
Dear Christine, Thank you very much for taking time in providing a review. We are glad that you found our little property quiet roomy. we have noted the maintenance issue and and pass them on to our maintenance team to fix. we encourage all our guests to visit or call reception if there is anything missing in the room or needing anything. We hope to extend our hospitality to you again in future. Warm regards,