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南岸樂帕酒店的評價

4.5 out of 5
南岸樂帕酒店
133 -139 City Road, Southbank, VIC

評價

8.8

優異

10 分評分，優異；2588 則評價中有 1423 則" "
8 分評分，不錯；2588 則評價中有 854 則" "
6 分評分，一般；2588 則評價中有 201 則" "
4 分評分，欠佳；2588 則評價中有 79 則" "
2 分評分，很差；2588 則評價中有 31 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Yu

商務旅客
讚好：客房舒適度
於 2023 年 8 月住了 1 晚
Reception 於 2023年9月15日的回應
Thank you for your review, we hope to welcome you in the future.

8/10 不錯

Yu

商務旅客
讚好：客房舒適度
The apartment is quite roomy; it would be nice that a closet is provided. The instructions of how to use the kitchen utensil would be very helpful.
於 2023 年 8 月住了 6 晚
Reception 於 2023年9月1日的回應
Thank you for your review, we hope to welcome you back in the future.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
overall a nice stay, we need a rollover bed for our friend, but they forgot to add, and always forgot to give us extra towel. room is clean, facilities are new, i will still recommend this for people coming to melbourne
於 2020 年 1 月住了 9 晚

2/10 很差

TszFung

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel I ever live
Staff so bad room too noisy restroom design too bad overall bad
於 2019 年 6 月住了 4 晚

4/10 欠佳

WEI-REN

不滿：整潔度、職員與服務和住宿狀況
一個字「爛」
客房清潔不確實、洗臉台堵塞
於 2019 年 1 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
各方面都很好。唯一不足的地方是升降機， 是和同大樓其他住客共用的。有一次回去房間等了15分鐘升降機。
於 2018 年 11 月住了 3 晚

10/10 優異

kaki (hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間十分舒適
房間十分舒適闊落、廚房設備應有盡有及十分整潔。酒店亦有不同的設施（如暖水游泳池及GYM ROOM）。附近有不同的餐廳及便利店，十分方便，同時，鄰近賭場及OUTLET。唯一不便的是距離FREE TRAM ZONE 及市中心則較遠，需要走10-15分鐘。整體而言，十分滿意酒店的服務及設施。
於 2018 年 8 月住了 2 晚

8/10 不錯

Kuo (Taiwan)

讚好：整潔度、住宿狀況和客房舒適度
Not flexible
I booked 3 nights hotel, but my flight got postphone due to storm, I wrote to ask if avail to change date. But the answer was a very coldly no. Depressed of it.
於 2018 年 6 月住了 3 晚

10/10 優異

Ngai Hang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
很舒服，有家的感覺。鄰近車站 很方便。 如果再來的話，我會再次入住這間酒店。 真的很舒服
於 2018 年 5 月住了 10 晚

10/10 優異

Anne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient to walk to the free tram station. Very close to Southgate. My room is extremely nice and wide. Incredible living environment. I will definitely come back if I visit Melbourne again.
於 2018 年 5 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Generally, the apartment is very comfort and new but the housekeeper is not come every day. Home feel.

10/10 優異

WAI CHEONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good location, room is big, clean

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Karen (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Apartment
Good location! The room was clean and tidy. Staff were very nice and helpful. We loved the city view from our room.

6/10 一般

Rui

不滿：整潔度、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Home-feel living
Average quite good, front desk helpful, location convenient.

10/10 優異

SHUFEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and very comfort Just a bit quite at the night time But I feel very comfort to stay there

8/10 不錯

Wai Yee Winky (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great n worthy hotel
the location is great very convenient close to riverside bar n restaurant n Casio. Room is tidy n clean, front desk very kindly n helpful, the only little complain is balcony too small n the bed is small, not big enough.

8/10 不錯

Kam Chee Connie (Hong kong)

讚好：整潔度、職員與服務和客房舒適度
Hotel environment
The hotel service is good, I was living on the 27 floorwith good view from the bulony.but there was work in process on the building on the next block and the workers started work at 7am and became very noisy.

10/10 優異

Elijah (Sydney)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellent in every way. Perfect stay
於 2024 年 4 月住了 3 晚

8/10 不錯

Selena

讚好：整潔度
於 2024 年 3 月住了 3 晚

8/10 不錯

Tracey

家人同遊
讚好：整潔度、設施服務和住宿狀況
Common areas are modern and clean, apartment itself was clean, comfortable well stocked and modern, but not well looked after. E.g. the carpet had seen better days. But a more than pleasant stay overall.
於 2024 年 3 月住了 2 晚
Reception 於 2024年4月1日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Justin

家人同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great hotel rooms ,great views ,fantastic customer service Will stay here again
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Bindy

家人同遊
讚好：整潔度、設施服務和住宿狀況
The check in was quick and easy and we were given a complimentary late check out of 11am without even asking for it. The staff were friendly and professional. We loved our 2 bed apartment. The air con was already on when we entered and it kept the whole apartment cool and lovely to sleep. The beds were very comfortable. We walked to and from Sidney Myer Music Bowl to see Louis Tomlinson in concert. We felt safe walking back at 11pm and were easily able to access the hotel with our key card. We will definitely stay again. And thanks for the Tim Tam on departure. A nice gesture.
於 2024 年 1 月住了 1 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Staff were fantastic! Best part of our stay :)
於 2024 年 1 月住了 5 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

6/10 一般

HYE YOUNG

讚好：客房舒適度
於 2024 年 1 月住了 3 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Emilee

讚好：整潔度和客房舒適度
The stay was beautiful ! The accomodation was clean, tidy and spacious. We really enjoyed our stay and would love to stay again.
於 2024 年 1 月住了 2 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

kyle

親子同遊
讚好：整潔度、設施服務和住宿狀況
We love Wrap our only go to if we stay in city
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Adrian

於 2024 年 1 月住了 3 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Kellie

家人同遊
讚好：整潔度和住宿狀況
於 2024 年 1 月住了 3 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

2/10 很差

Vince

於 2024 年 1 月住了 3 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

8/10 不錯

Deanne

多人同遊
讚好：整潔度、設施服務和住宿狀況
The property was lovely and clean and comfortable. The only problem was when making my booking on wotif I requested 2 twin beds and there was a king bed. When I spoke to reception they said wotif hadn’t communicated this information to them.
於 2024 年 1 月住了 1 晚
Reception 於 2024年3月5日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

paul

親子同遊
讚好：整潔度、設施服務和住宿狀況
Staff were wonderful and loverly clean place to stay.
於 2023 年 12 月住了 1 晚

10/10 優異

susan

家人同遊
讚好：整潔度和客房舒適度
Perfect position
Great stay, perfect to go to anything at Southbank
於 2023 年 12 月住了 1 晚

10/10 優異

James

於 2023 年 12 月住了 1 晚

6/10 一般

Fairlie

於 2023 年 12 月住了 2 晚

10/10 優異

Kingsley

讚好：客房舒適度
不滿：整潔度
Anniversary weekend
We moved room after finding hairs and a few other bits but the staff were fantastic and upgraded our room and we ended up having an awesome stay.
於 2023 年 12 月住了 2 晚

10/10 優異

Yvonne

讚好：整潔度
於 2023 年 12 月住了 2 晚

10/10 優異

Sharon

於 2023 年 12 月住了 2 晚
Reception 於 2023年12月6日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Melissa

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Easy late check in, great location
於 2023 年 12 月住了 1 晚
Reception 於 2023年12月6日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Michelle

家人同遊
Very clean an comfortable
於 2023 年 11 月住了 1 晚
Reception 於 2023年12月6日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Raluca (Ben Lomond)

讚好：整潔度、設施服務和住宿狀況
Great property.
於 2023 年 11 月住了 3 晚
Reception 於 2023年11月30日的回應
Thank you for your review, we hope to welcome you back in the future.

10/10 優異

Joanne

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice and quiet place to stay in.
於 2023 年 11 月住了 4 晚
Reception 於 2023年11月30日的回應
Thank you for your review, we hope to welcome you back in the future.

10/10 優異

Vinod

於 2023 年 11 月住了 2 晚

6/10 一般

Ruth

讚好：整潔度和客房舒適度
Good option spoiled by in action to remedy problem
The room was spacious the bed extremely comfortable. Kitchen a little sparsely furnished. Real problem arose when we discovered our dishwasher did not work. Reported issue 3 times over 3 days before finally got the extra washing up liquid and plug, l requested to enable a sensible wash up. We were offered a change of room but as we’d unpacked preferred to remain put, didn’t really feel the request for plug etc would be too difficult to supply and was told these would come. It really became quite frustrating. The shower linen towels all excellent and we found the location very good as we were attending a conference at the exhibition building on south bank. Access to all dining on south bank close and there were a number of nice eating options around the hotel if you didn’t want to venture far.
於 2023 年 11 月住了 4 晚
Reception 於 2023年11月21日的回應
Thank you for your review, we hope to welcome you in the future. Please accept our apologies for the inconvenience caused, this has been passed to our maintenance department.

10/10 優異

Stuart

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Great apartment, staff at reception were very helpful. Breakfasts were fair,at best.
於 2023 年 11 月住了 6 晚
Reception 於 2023年11月21日的回應
Thank you for your review, we hope to welcome you in the future.

8/10 不錯

Katie

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Property was very noisy with traffic even at night. Balcony was great and close to southbank with great views. Fairly confusing with parking. Was satisfactory.
於 2023 年 11 月住了 2 晚
Reception 於 2023年11月21日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Scott

多人同遊
讚好：整潔度和客房舒適度
Enjoyable stay
Staff very friendly, great room and great breakfast 👍
於 2023 年 11 月住了 2 晚
Reception 於 2023年11月21日的回應
Thank you for your review, we hope to welcome you in the future.

10/10 優異

Marianne

家人同遊
讚好：整潔度和客房舒適度
Great location
The Wrap is our first choice when staying in the Southbank area. Easy walking into the cbd as well as crown and surrounding restaurants. We’ve stayed here many times.The location, and facilities are great! The staff, amazing. We look forward to our next stay!
於 2023 年 10 月住了 2 晚
Reception 於 2023年11月21日的回應
Thank you for your review, we hope to welcome you in the future.

8/10 不錯

Stephen

讚好：整潔度和住宿狀況
All good
於 2023 年 10 月住了 4 晚
Reception 於 2023年10月30日的回應
Thank you for your review, we hope to welcome you in the future.