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歷史森林私語酒店及會議中心的評價

3 out of 5
歷史森林私語酒店及會議中心
7300 Hacks Cross Rd, Olive Branch, MS

評價

7.2

不錯

10 分評分，優異；885 則評價中有 262 則" "
8 分評分，不錯；885 則評價中有 243 則" "
6 分評分，一般；885 則評價中有 159 則" "
4 分評分，欠佳；885 則評價中有 120 則" "
2 分評分，很差；885 則評價中有 101 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

6.4/10 

設施服務

6.8/10 

住宿狀況

6.8/10 

環保程度

評價

2/10 很差

Kelvin

不滿：整潔度、職員與服務和住宿狀況
It have spiders in the bathroom was nasty
於 2024 年 5 月住了 1 晚
Michael 於 2024年5月11日的回應
"We apologize for the inconvenience caused by the presence of spiders in the bathroom. We take cleanliness and pest control seriously and will address this matter immediately. Thank you for bringing it to our attention."

8/10 不錯

Jermaine

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Easy parking for trucking
於 2024 年 4 月住了 1 晚
Michael 於 2024年5月4日的回應
Thank you Jermaine, we hope you choose to stay with us again!

8/10 不錯

Jermaine

商務旅客
讚好：整潔度、職員與服務和設施服務
Easy parking for truck drivers
於 2024 年 4 月住了 1 晚
Michael 於 2024年5月4日的回應
Thank you for your review Jermaine, we are glad you enjoyed your stay

10/10 優異

CONNIE

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Michael 於 2024年5月4日的回應
We at the whispering woods are always excited to see a 5 out of 5. Thank you Connie for your review

8/10 不錯

Stephanie

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Our room was very comfortable. The hotel is huge and off the beaten path a bit but the price was right for a quick overnight work trip.
於 2024 年 4 月住了 1 晚
Michael 於 2024年4月21日的回應
Thank you Stephanie, We pride ourselves on providing exceptional service.

8/10 不錯

Mischa

商務旅客, 多人同遊
讚好：整潔度、職員與服務和設施服務
Beautiful hotel. Very clean and smells wonderful throughout the hotel. Only 2 complaints I have is the complimentary breakfast was not good at all! Biscuits and eggs were not done. The hotel does not have an awning at front so when it's raining, like it was during or stay, you get wet trying to get your luggage in and out of your vehicle. The hotel restaurant had good food and awesome service. But overall, nice place to stay.
於 2024 年 4 月住了 2 晚
Michael 於 2024年4月20日的回應
Thank you Mischa, I will forward your concerns to our management team! Please stay with us again if you are in the area

10/10 優異

Cindy

商務旅客
Smells wonderful in the lobby - friendly staff!
於 2024 年 4 月住了 1 晚
Michael 於 2024年4月20日的回應
Thank you Cindy, we hope the next time you have lodging needs that you will consider us.

10/10 優異

Moises

於 2024 年 4 月住了 1 晚
Michael 於 2024年5月4日的回應
Thank you very much for your review. We are always happy when we provide exceptional service. We hope that you stay with us again!

10/10 優異

Roddy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and up to date rooms. Very clean.
於 2024 年 4 月住了 1 晚
Michael 於 2024年4月20日的回應
Thank you very much for your review. We at the whispering woods always strive to provide an excellent stay accompanied by excellent service

4/10 欠佳

Natalie

家人同遊
讚好：職員與服務
不滿：整潔度和設施服務
My room wasn't clean. Loud and there were ants
於 2024 年 3 月住了 1 晚
MA 於 2024年3月31日的回應
Natalie we offer our sincere apology. We hope that you will give us a chance to make it up to you

8/10 不錯

Julie

家人同遊
Very clean and friendly
於 2024 年 3 月住了 1 晚
Ma 於 2024年3月31日的回應
Thank you for your kind words, Julie. I will inform the staff!

8/10 不錯

james

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
MA 於 2024年3月31日的回應
Thank you James! We appreciate that you enjoyed your stay

6/10 一般

Deborah

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
The check in and out attendants could have been more friendly. The elevator instructions should have also been included as it was not as defined as you would think it would be. For example to go to a room of the 200’s you had to hit M in elevator to get to and to get to a 400 room number you had to go to 4R or would end up on floor with 300 rooms.
於 2024 年 3 月住了 1 晚
Ma 於 2024年3月31日的回應
We will correct this issue. We hope you will come see us again!

10/10 優異

Kathy

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
The beds r very comfortable and the breakfast was great. I like the rooms having access to the outside instead of walkn a mile to get to a exit. But there hotel didnt have extra shower chairs for there handi for accessible room and the room is outdated from the lobby and the hallways r very long and with people with breathing problems its very hard to walk other then that i loved it
於 2024 年 2 月住了 1 晚
Michael A 於 2024年3月4日的回應
Thank you for our wonderful review. We hope to see you again.

2/10 很差

Rebeca

親子同遊, 商務旅客
不滿：設施服務
I was very unhappy at the fact that my room smell like mariguana all the time, and not o my my room but the hallways too
於 2024 年 2 月住了 3 晚
MA 於 2024年3月31日的回應
We are terribly sorry that this was your experience! We hope that you will one day give us the chance to give you the experience that we want all our guests to have

4/10 欠佳

jesus

於 2024 年 2 月住了 3 晚
MA 於 2024年3月31日的回應
Jesus, we are sorry that you didn't enjoy your stay. We hope that you will stay again with us soon

2/10 很差

Leah

於 2024 年 2 月住了 3 晚
MA 於 2024年3月31日的回應
We are sorry that you didn't enjoy tour stay Leah. We hope that you will let us correct it the next time you are here.

10/10 優異

Kassandra

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff! Close to shopping and dining options. Plus an on-site restaurant!
於 2024 年 1 月住了 4 晚
Michael A 於 2024年3月4日的回應
Thank you so much for your kind words! We hope that you will stay with us again

10/10 優異

James

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Michael A 於 2024年3月4日的回應
Thank you so much for your kind review! We are always happy when our guests enjoy their stay! We hope you will stay with us again

6/10 一般

Equan

於 2024 年 1 月住了 1 晚
Michael A 於 2024年3月4日的回應
Thank you for your review! We hope to see you again!

10/10 優異

LaWanda

於 2024 年 1 月住了 1 晚
Michelle 於 2024年1月25日的回應
Thank you so much for taking the time to give us a favorable review!

10/10 優異

Treacy

於 2024 年 1 月住了 1 晚
Michelle 於 2024年1月25日的回應
Thank you for your rating!

4/10 欠佳

Terri

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Old and dirty condition
We got there and customer service was good when we arrived-pets are not welcome and the Hotel was old in in run down condition
於 2024 年 1 月住了 1 晚
Michelle 於 2024年1月25日的回應
We do accept pets. I am sorry you felt the hotel was run down. We have done many renovations.

10/10 優異

Lisa

讚好：職員與服務
Kinda sketchy with homeless people walking around when I got here. Room isn't top rate, but nice.
於 2024 年 1 月住了 1 晚
Michelle 於 2024年1月25日的回應
Glad you thought the hotel was nice.

6/10 一般

Angela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 20 晚
Michelle 於 2024年1月25日的回應
I am sorry you did not enjoy your stay.

10/10 優異

Kassandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Softest pillows! Melted into the bed after a hot shower!
於 2023 年 12 月住了 1 晚
Michelle 於 2024年1月25日的回應
I am delighted you enjoyed your stay!

2/10 很差

Emerson

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Michelle 於 2024年1月25日的回應
Im sorry you couldn't give us a 10!

2/10 很差

Shannon

不滿：整潔度、職員與服務、設施服務和住宿狀況
They put me in a nasty, stinking room with stains everywhere. Oh and bugs. I went to the front desk and told the guy that it was unacceptable and that I would not stay there. He asked me if I would at least stay the night, if he gave me another room , and he would refund all my money the following morning. He did put me in a different room that was somewhat better for the night. Naturally he wasn’t on shift the following morning so I informed the lady at the desk , because no manager was to be found ,about the conversation I had with the night guy and she assured me that the manager would take care of the refund when she came in. 2 1/2 weeks later and no refund and miraculously the manager is always in a meeting and never has returned my calls.
於 2023 年 11 月住了 14 晚
Michelle 於 2024年1月25日的回應
I am sorry you did not enjoy your stay. :(

10/10 優異

Erika

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Michelle 於 2024年1月25日的回應
Thank you for you review!

4/10 欠佳

Annie

讚好：職員與服務
Poor
Check in started with a man tracking blood on his shoes through the lobby. Scary. Then checked in to the room which was very rundown to notice the fire alarm didn’t have batteries and kept beeping all night. I called the front desk to have the batteries replaced and they said nobody was able to come do that. Suggested unplugging the fire alarm. Excited to get out the next morning.
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月29日的回應
Annie I am sorry you had a less than favorable experience. We are looking into your concerns.

8/10 不錯

Amy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The place was nice and clean. Staff were nice at checkin. Only sort of con was that it was SO big and it took me Forever to get to my room from the parking lot. Def not for someone who may have issues walking or breathing.
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月29日的回應
Amy we are glad that you enjoyed your stay. Parking on either end of the hotel and not in front at convention parking will make the trip to your room shorter. I hope this cuts down on your walk the next time you stay with us.

10/10 優異

Bulmaro

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
food
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you very much for your top rated review. We really appreciate it!

8/10 不錯

Kaitlyn

不滿：整潔度和住宿狀況
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you for taking the time to rate out hotel. We appreciate you taking the time to do that.

2/10 很差

Kourtnee

不滿：整潔度和住宿狀況
Roaches
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月20日的回應
Horrible. I am so sorry. We alerted Orkin and are addressing your concern. Again, I am so sorry.

8/10 不錯

真實旅客

讚好：住宿狀況和客房舒適度
Love the outdoors scenery BUT cleanliness is a MUST
Bath tub wasn't that clean, glad I had my own cleaning supplies. Because my room was at the end of the hallway, near the door to go outside into the parking lot, the closet was filled with mosquitoes. The coffee maker wasn't clean, so I had to flush it out several times just so I could have hot water for my tea. But the bed was comfortable and clean, and also the area which the bed was in. I was also asked to pay an additional $100 dollars for any damage that may occur, which was crazy because I am a 50 year old woman and it was just me in the room. So I took pictures because that seemed suspect to me.
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you for taking the time to share your thoughts. I am sorry about the deposit. It is our policy. I apologize if it was an inconvenience for you. Truly, I am sorry.

4/10 欠佳

Phil

不滿：住宿狀況
於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月20日的回應
Im sorry you did not have a satisfied stay.

10/10 優異

Jimmie (Dothan)

於 2023 年 11 月住了 1 晚
Michelle 於 2023年11月29日的回應
Thank you for taking time to give us a great rating!

8/10 不錯

Juan Esteban

商務旅客
讚好：整潔度
.
於 2023 年 10 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you for your rating!

10/10 優異

Ronald

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel was peaceful and quiet
於 2023 年 10 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you for your top rated review! We appreciate it.

8/10 不錯

Jacqueline

伴侶同遊
讚好：整潔度和職員與服務
It was so peaceful there and I felt safe.
於 2023 年 10 月住了 2 晚
Michelle 於 2023年11月20日的回應
Thank you for reviewing us, we appreciate it very much!

10/10 優異

Waltrina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was good
於 2023 年 10 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you very much for taking the time to review our hotel. We thank you.

8/10 不錯

Devin

讚好：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you for your rating.

4/10 欠佳

Emily

伴侶同遊
不滿：設施服務和住宿狀況
It looks very formal and business casual. Was nice but just not what I was expecting at all. Especially with the bath tub not having a bottom faucet for the water to come out. Didn’t feel homey at all. Also is very easy to get lost inside of the building. I wasn’t able to enjoy the breakfast included due to not having any idea where it was located.
於 2023 年 10 月住了 2 晚
Michelle 於 2023年10月17日的回應
Emily, I am so sorry you did not enjoy your stay with us.

10/10 優異

Erin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
AMAZING!!
This is such a hidden gem. The bed was 10x more comfortable than the Hampton Inn I stayed at a couple days prior. I was beyond happy & content. The breakfast was phenomenal. Love this place and won’t stay anywhere else when in that area!!
於 2023 年 10 月住了 1 晚
Michelle 於 2023年10月17日的回應
Awesome! Erin, thank you very much. Reviews like this are what it is all about. Thank you so much.

8/10 不錯

Lulu

於 2023 年 10 月住了 1 晚
Michelle 於 2023年11月20日的回應
Thank you for your rating Lulu. We appreciate it.

10/10 優異

Leslie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was by far the best breakfast ever that was included in the price! Staff was very attentive to our needs and made sure needs were met! I will definitely be visiting this place again!
於 2023 年 9 月住了 1 晚
Michelle 於 2023年10月17日的回應
Leslie, Thank you! We try to provide the best service. Our staff is excellent. Thank you again.

8/10 不錯

Nicole

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Michelle 於 2023年10月17日的回應
Nicole, Thank you!

2/10 很差

Alicia

I had no hot water for a shower. It was freezing cold. I had to wash quick and jump out because I was shivering.
於 2023 年 10 月住了 1 晚
Michelle 於 2023年10月17日的回應
I am sorry. We have an enormous hot water tank and a brand new state of the art boiler. I am not sure why you had not hot water. Again, my sincerest apologies.

6/10 一般

Christian

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Michelle 於 2023年10月17日的回應
Thank you for your review. Next time I hope we can achieve a 10!

4/10 欠佳

Susan

不滿：設施服務
*
於 2023 年 9 月住了 2 晚
Michelle 於 2023年9月27日的回應
Susan, I am so sorry we were unable to address your concerns while you were at the hotel. We saw you gave is a low review and our front desk manager reached out. At that time she was told every thing was good. Please reach out to the hotel if you would like. We would like to know why your rating was so low.