大型雪櫃/冰箱、微波爐、爐具
查看供應

埃爾維斯內陸套房酒店的評價

2.5 out of 5
埃爾維斯內陸套房酒店
1218 Winchester Rd, Memphis, TN

評價

5.4
10 分評分，優異；72 則評價中有 5 則" "
8 分評分，不錯；72 則評價中有 16 則" "
6 分評分，一般；72 則評價中有 25 則" "
4 分評分，欠佳；72 則評價中有 3 則" "
2 分評分，很差；72 則評價中有 23 則" "

6.4/10 

整潔度

5.6/10 

職員與服務

7.2/10 

設施服務

5.4/10 

住宿狀況

評價

2/10 很差

真實旅客

商務旅客
於 2020 年 9 月住了 7 晚
A. Riley 於 2020年11月4日的回應
Will share with staff. Thank you

10/10 優異

LPartee (Memphis, TN)

親子同遊
讚好：整潔度和設施服務
Great PLACE. GREAT STAFF. I like this place very much YAY Karesha and Mr. Stan
於 2020 年 7 月住了 2 晚
A. Riley 於 2020年8月4日的回應
Thank yo so much for staying with us and for your great review! Hope you visit again soon!!

2/10 很差

Tara

不滿：職員與服務
於 2020 年 2 月住了 1 晚
A.Riley 於 2020年2月4日的回應
Thank you for staying with us.

10/10 優異

Victoria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It’s hS been good so far I’m still here
於 2020 年 1 月住了 1 晚
K.Cochran 於 2020年1月13日的回應
We are happy your enjoying your stay and we appreciate your feedback! let us know if you need anything.

8/10 不錯

Vasal

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Convenient location quick check in and quiet for the night also plenty of free parking.
於 2019 年 11 月住了 1 晚
A. Riley 於 2019年11月22日的回應
Thank you for your positive feedback. We look forward to your next stay!

6/10 一般

真實旅客

家人同遊, 商務旅客
Check in internet wasn’t working after week of staying internet finally got fix.
於 2019 年 10 月住了 1 晚
A Riley 於 2019年10月28日的回應
We are sorry for the inconvenience with the storms and power outages that came thru caused us a few problems. We appreciate your feedback and you staying with us!

8/10 不錯

真實旅客

讚好：設施服務和住宿狀況
於 2019 年 9 月住了 2 晚
A Riley 於 2019年10月9日的回應
Thank you for staying g with us! We appreciate your feedback.

6/10 一般

真實旅客

讚好：整潔度
Clean rooms but lots of permanent residents, not really for families.
於 2019 年 7 月住了 1 晚
Ariley 於 2019年9月3日的回應
Thank you for your feedback! We appreciate you staying with us.

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
於 2019 年 6 月住了 2 晚
A.Riley 於 2019年7月24日的回應
Thank you for staying with us!

6/10 一般

Anita

不滿：整潔度、職員與服務和住宿狀況
Bokar inte igen
Lite ofräscht , ett minikök som var fett , fick städa själv . Fick be o toapapper .
於 2019 年 4 月住了 5 晚
A.Riley 於 2019年6月24日的回應
Thank you for your feedback. We appreciate you staying with us!

6/10 一般

真實旅客

於 2019 年 5 月住了 1 晚
A.Riley 於 2019年5月6日的回應
Thank you for staying with us!

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
Was niet echt top Andere hotels in de buurt zijn beter
於 2019 年 3 月住了 7 晚
A. Riley 於 2019年3月20日的回應
Thank you for your feedback

10/10 優異

真實旅客

讚好：整潔度
Chambre propre, bon équipement de base, manque casseroles et sèche cheveux
於 2019 年 3 月住了 1 晚
A.Riley 於 2019年3月14日的回應
Thank you so much for staying with us and for your feedback!

6/10 一般

Evan

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 3 月住了 2 晚
A. Riley 於 2019年3月5日的回應
Thank you for staying with us. We appreciate your feedback.

2/10 很差

Ashley

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
We weren’t able to stay because the hotel said they had no rooms even though we had a reservation
於 2019 年 1 月住了 1 晚
Ariley 於 2019年1月31日的回應
I am sorry for your experience. I will look into what happened.

2/10 很差

Choya

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad decision.
There were people living in the hotel, whom probably shouldn’t have been there. There were beer cans left in the hallway. The carpet in my room wasn’t clean. The toilet was backed up.There were activities happening in the hotel that probably shouldn’t have been. My bed was very uncomfortable, and the linen wasn’t sanitary. Overall for the $87 spent on the room I wasn’t satisfied.
於 2018 年 12 月住了 1 晚
A. Riley 於 2018年12月6日的回應
We are sorry for your experience. We are an extended stay hotel offering both nightly and weekly rates; however the hotel should always remain clean and safe for everyone. I will look into your feedback and make any necessary improvements needed. We appreciate your feedback and thank you for booking with us.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Lugar peligroso, apesta el hotel a rayos, desde que llegue nos empezaron a vigilar extraños ..... ni de broma conciderarlo
於 2018 年 9 月住了 1 晚
A.Riley 於 2018年10月1日的回應
Thank you for your feedback.

6/10 一般

Robert

讚好：整潔度、職員與服務和住宿狀況
Forced stay
I was forced to stay at this Motel even though I tried canceling it within minutes of accidentally booking it. The inconvenience where was located at compared to where I needed to be. And having to walk all the way around the building to get to the main entrance when the parking is in the back.
於 2018 年 6 月住了 1 晚
A. Riley 於 2018年7月11日的回應
I am sorry for the inconvenience. Once you get checked in and are issued a key you are free to access any of the outside doors to the building. Thank you for your feedback and we appreciate you stating with us.

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：住宿狀況
The rear door to the hotel slams so hard that you hear every single person either enter or leave the hotel. Not a good restful nighr
於 2018 年 4 月住了 1 晚
A. Riley 於 2018年4月10日的回應
I am sorry about the slamming door. I will check and see if it can't be adjusted. Thank you for staying with us and we appreciate your feedback!

6/10 一般

Jennifer B.

Complicated check in, okay place to sleep
We had to call for help checking in because they wanted to charge us again. It took an hour and we ended up leaving and coming back because the kids were hungry. We had to do a room inventory and a notice of check out. We were told that we would be charged if the notice wasn't in 24 hours before we left. I'm not sure how that would have worked if we had only been staying one day. The beds and room were fine. Television had two kid friendly channels and niether worked the first night. The wifi was spotty. We were putting things away walking back and forth and got a call to complain that we were making too much noise. We stay in hotels at least one a month and have never had this happen. There was a kitchen with stove, microwave and refrigerator. No coffee pot or anything to cook/clean with. We ended up having to run to the store to buy cookware and plates....which worked out well since someone pulled the fire alarm. Some of the more long term residents said that was really common and that we didn't have to go out but I wasn't taking chances. All in all, it's fine if you want somewhere to crash that you can cook some. Just plan to bring everything you might need.
於 2018 年 3 月住了 2 晚

6/10 一般

Marissa

讚好：整潔度和職員與服務
於 2018 年 3 月住了 3 晚
A.Riley 於 2018年4月3日的回應
Thank you for your review and thank you for staying with us!

8/10 不錯

David (Pulaski, TN)

讚好：整潔度、職員與服務和客房舒適度
No after duty staff / Bad internet
The check in clerk was very friendly. No after hours or evening staff. The person left on weekend duty wasn't friendly in fact had a very bad attitude. The internet was only good for maybe 30 min. before having to logout and log back in.
於 2018 年 1 月住了 2 晚
Ariley 於 2018年1月18日的回應
Thank you for your feedback. I will look into these issues you experienced and we will work hard to improve. Thank you for staying with us.

2/10 很差

audrey (vergennes vermont)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The stay ok
People over all were very nice. We arrived late Tuesday night 12/5/17. Our room was made up on the first day but the rest of the week no clean towels so we hung them to dry to use the next day and and the next day also. No trash was takin out,the beds were not made up and the floors were not vacuumed for the remainder of our stay
於 2017 年 12 月住了 4 晚
A. Riley 於 2017年12月19日的回應
Thank you for your feedback. I will address these daily cleaning issues you experienced with the manager. You are supposed to receive daily housekeeping. We hope you stay with us again and if there is ever a problem in the future please let office or after hours line know so we can accommodate you immediately.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Walking in Memphis
I picked this hotel because of the location. It was affordable and only a third of a mile Graceland. I was very happy with the hotel room itself. It has a full size refrigerator and freezer and a stove and had plenty of room. The problem was the other tenants period three nights in a row I had people bouncing a basketball on the floor above me and stomping around and in the room next to me. It was very loud. The problem is they rent out rooms by the week in month also and so you get some very trashy people living there and I don't think you should mix apartments with Hotel. A couple staying for a quiet weekend shouldn't have to be next to a family. The rooms are fine but the clientele are shady.
於 2017 年 10 月住了 4 晚
A. Riley 於 2017年11月2日的回應
Thank you for your feedback. We take all complaints seriously and will take whatever action needed to stop the noise. We also have an after hours line you can call if anything like this happens while the office is closed.

10/10 優異

Roger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 2 晚
Teresa 於 2017年11月3日的回應
Thank you for a great review! We hope you visit us again soon!

2/10 很差

jackie

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Very bad area
Hotel is located in a very bad area in the rooms were clean but the beds were very uncomfortable
於 2017 年 9 月住了 7 晚
A. Riley 於 2017年11月2日的回應
Thank you for staying with us and we appreciate your feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2017 年 7 月住了 2 晚
Teresa 於 2017年8月3日的回應
Thank you for your feedback! We hope you visit again soon!

2/10 很差

Steven

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Unsafe place to stay!!
We will never stay here or recommend this place to anyone. There was no mention of how unsafe this place was. We were welcomed by an armed security guard. There was a metal garage style roll up door that later revealed a bullet proof type window. We left immediately and never stayed there for fear of our safety.
於 2017 年 6 月住了 1 晚
Teresa 於 2017年8月3日的回應
Thank you for your feedback. We take extra security precautions to ensure safety at our property. I apologize if this made you feel unsecured but is intended to do the exact opposite.

8/10 不錯

Lashanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚
Teresa 於 2017年8月3日的回應
Thank you for staying with us! Visit again soon!

8/10 不錯

Hendrik

讚好：職員與服務
Goedkoop en verder wel OK
Bij dit hotel kun je ook langer verblijven en ik kreeg het idee dat ik de enige was die er een paar nachten was. Een volgende keer kies ik dan toch voor een iets duurder verblijf.
於 2017 年 6 月住了 3 晚
Teresa 於 2017年8月3日的回應
We are extended stay that also offers nightly. Thank you for your feedback and we are happy you stayed with us!

2/10 很差

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
one day stay
the hallways and room got a bad smell, no hotel staff, and the bed look like and feel like a couch let out beds.
Ariley 於 2017年5月8日的回應
Thank you for your feedback. I will share with staff and we will work hard to fix any issues you experienced.

2/10 很差

Angela

不滿：職員與服務、住宿狀況和客房舒適度
Horrible Experience
This was the worst hotel experience I have ever had. Every worker had a different response for the same question. On a Saturday I was told I would have to wait until Monday for clean towels & was also told I had to pay $1 for each roll of toilet tissue I needed. The workers were unprofessional and the noise level on top id us and in the hallway was horrible.
Teresa 於 2017年4月3日的回應
I am sorry for your experience. We will work hard to address these issues and we appreciate your feedback.

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
ONE WAY IN-ONE WAY OUT
A LOT OF PEOPLE JUST HANGING OUT IN THE HALLS OF THE HOTEL AND OUTSIDE IN THE PARKING LOT..
Teresa 於 2017年4月3日的回應
Thank you for your feedback. We will work to improve this issue.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No coffee machine in room or anywhere or ice maker
Switched rooms after one night! The alarm clock went off at midnight!
Ariley 於 2017年3月7日的回應
Thank you for your feedback. We provide ice trays in the freezer and we are sorry the alarm woke you. We will work hard to fix any issue.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
エルヴィス・プレスリーのグレースランドへも徒歩圏内
エルヴィス・プレスリーの家まで歩いて行ける場所にありながら安価なのが嬉しい。何度も宿泊しているが浴槽が常にきれいに清掃されていて感心します。
Ariley 於 2017年3月7日的回應
Thank you for staying with us!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient
Overall pleasant for what we need, had to pull trash at the end of stay.
Ariley 於 2017年3月7日的回應
Thank you for staying with us! Thank you for your feedback.

2/10 很差

Melanie

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
When we went upstairs bathroom our room it was sti
Every time me and my husband walked out the room they had people hanging out and people at the door to get in the hotel it felt like I we're in the projects again I really didn't have it
General Manager 於 2017年3月7日的回應
Thank you for letting us know. We will fix the issue. Thank you for staying with us.

6/10 一般

Marty

讚好：整潔度、住宿狀況和客房舒適度
It was a little noisy kids in the halls opening and closing doors
General Manager 於 2017年3月7日的回應
Thank you for your feedback. We will work to fix the issue. Thanks for staying with us!

8/10 不錯

Ammiel

讚好：整潔度、職員與服務和客房舒適度
Great price especially for a holiday weekend..... If you want an affordable no frills hotel, then inland suites is a great place

8/10 不錯

Randy

讚好：整潔度、職員與服務和住宿狀況
Clean and quiet hotel
It was quiet and room was clean

8/10 不錯

ショーン (東京)

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
禁煙のはずなのに、平気で吸っている宿泊客がいる
ホテルそのものはロケーションも設備も申し分なし。ただ、タバコを吸っている宿泊客がいるのでタバコの臭いがする。これは本当に気になる。
Ariley 於 2016年11月29日的回應
Thank you for your feedback. We have 2 designated floors for smoking. I'm sorry if you were placed on a smoking floor. Thank you for staying with us.

2/10 很差

David

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
bad hotel in a bad area
General Manager 於 2016年10月25日的回應
We do our very best to provide a clean and safe environment for our guests. Thanks for feedback.

2/10 很差

alimou (Alimou)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad
The bed is small the room is smal
General Manager 於 2016年11月29日的回應
Thank you for your feedback. Thank you for staying with us.

2/10 很差

Laura (London)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
:( Did not feel safe.
It wasn't great. Arrived gone midnight due to late train and despite having booked a non-smoking room only smoking was available. Room was dirty, bed wasn't great. Whole area didn't feel safe.
General Manager 於 2016年11月29日的回應
I am sorry you had a negative experience. We work hard to keep the property clean and safe and will work harder to get a better review. Thank you for your stay and your feedback.

8/10 不錯

Cindy (Fort Wayne, IN)

讚好：整潔度、職員與服務和住宿狀況
great hotel at a great value
the staff was SO friendly and accommodating just like every time i stay there. the rooms are SPOTLESS when you check in. I love having security in the parking lot because i come and go at night.
General Manager 於 2016年11月29日的回應
Thank you for your positive feedback! We look forward to your next visit!!

6/10 一般

Joseph (Jacksonville FL)

讚好：整潔度、職員與服務和住宿狀況
Bad Neighborhood, Good Hotel
Extremely dangerous neighborhood but very secure and safe hotel. Whole room and all furniture was brand new.
General Manager 於 2016年10月25日的回應
Thank you for staying with us and thank you for your review!

6/10 一般

Odd

不滿：職員與服務和住宿狀況
Teresa 於 2016年7月11日的回應
Thank you for staying with us!

2/10 很差

mqmilian

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible Hotel!
Disgusting, dingy, dirty, unsafe hotel!
Teresa 於 2016年7月11日的回應
Thank you for your feedback. We have made several upgrades to all of our rooms, trained and certified staff on clean and safe program, and taken extra safety measures providing secured access, gated property and on site security. We will continue making improvements and working hard to satisfy all of our guests.

6/10 一般

Traveled alone (TEXAS)

讚好：整潔度
不滿：職員與服務和住宿狀況
Economy for sure
Room was very clean however I checked in at 3pm and in evening someone claiming to be a housekeeper came I advised them through door that I just checked in they walked away .The floors were new but needs to be painted and light switches and fixtures need to be replaced some were broken and cracked .Neighborhood looked shady but at night only one gate is open as a security measure.Staff not very friendly clerk took my number and said they would call when my room was ready I never recieved a call so I returned a little after 3pm and room was ready .The Internet disconnected me every 30 second to 2 minutes and was slow to load so wasn't able to use wifi on any of my devices so if you want Internet your out of luck. I was in a room at end of hallway so it was quit but after someone who I doubt was really a maid trying to get in I put a chair against door so if they opened door I would hear it even though door has a security type lock I still felt better if I wore up when someone was messing with door.for a low budget stay it was ok but I was alone and I reccomends only staying if your in a group of people .It's a no smoking hotel but elevator and halway smelled of ciggerettes. Also no curtains so don't plan on sleeping in it was bright in morning.
Sheets were new or just in excellent condition that's a plus
Kitchen large
This is evening but when I left in morning room was bright
Ariley 於 2016年7月11日的回應
Thank you for staying with us! We appreciate your feedback and will use to make improvements.

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Teresa 於 2016年7月11日的回應
Thank you for staying with us! We're happy you enjoyed your stay and hope you visit again soon!