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OYO 田納西州曼非斯 I-40 酒店的評價

2.5 out of 5
OYO 田納西州曼非斯 I-40 酒店
6101 Shelby Oaks Dr., Memphis, TN

評價

4.6
10 分評分，優異；1002 則評價中有 116 則" "
8 分評分，不錯；1002 則評價中有 120 則" "
6 分評分，一般；1002 則評價中有 121 則" "
4 分評分，欠佳；1002 則評價中有 143 則" "
2 分評分，很差；1002 則評價中有 502 則" "

4.8/10 

整潔度

5.4/10 

職員與服務

4.6/10 

設施服務

4.4/10 

住宿狀況

4.4/10 

環保程度

評價

2/10 很差

Minghao

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Everyone must not go. I've been bitten a lot
於 2023 年 7 月住了 1 晚
Eva 於 2023年9月11日的回應
Hi, Minghao! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

4/10 欠佳

Manaye

不滿：整潔度、職員與服務和住宿狀況
Not bad
於 2024 年 5 月住了 4 晚

2/10 很差

Makia

不滿：整潔度、職員與服務和住宿狀況
Horrible do not recommend
於 2024 年 5 月住了 1 晚

2/10 很差

Tanaver

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Worst worst worst hotel ever seen I vacated without spending a time for more than 10 min
於 2024 年 5 月住了 1 晚

2/10 很差

Jonathan

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This place is super sketchy
於 2024 年 5 月住了 1 晚

10/10 優異

Bryan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant
於 2024 年 4 月住了 1 晚

4/10 欠佳

Donald

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
Well I get to my room...there is not main light..half of my TV was busted and no cable...the wifi barely worked..there was mold on the lamps in the room..the bed was very uncomfortable..I had better rooms at motel 6
於 2024 年 4 月住了 1 晚

4/10 欠佳

Odis (Atoka)

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 6 晚
Barbara 於 2024年5月2日的回應
Hi, Odis! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 很差

Manuel

不滿：整潔度、職員與服務和住宿狀況
Un lugar feo sucia insegura mucho ruido los cuarto todos viejos
於 2024 年 4 月住了 7 晚
Noah 於 2024年5月2日的回應
Hi, Manuel! We are sad about the nasty experience. We do not want our guests to go through this kind of experience. Hence, we have escalated this to the relevant team to avoid such issues in the future. Regards, Noah

2/10 很差

Kathy

不滿：住宿狀況
Elevator didn't work, assigned room on 2nd floor, at end of long, un-decorated hall. Asked for my money back & left.
於 2024 年 4 月住了 1 晚
Barbara 於 2024年5月2日的回應
Hi, Kathy! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 很差

tracey

於 2024 年 4 月住了 1 晚

2/10 很差

Khaled

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
People were smoling inside facilities
於 2024 年 3 月住了 1 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 很差

Nilsa

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No nos quedamos. Inseguro la puerta que conectaba con el cuarto del lado no cerraba y la cerradura no funcionaba; sucio, roto, parecía un edificio de fantasmas. Fue una pesadilla.
於 2024 年 3 月住了 1 晚
Hill 於 2024年4月10日的回應
Querido invitado,Muchas gracias por tus comentarios. Realmente apreciamos su estadía. Estamos haciendo todo lo posible para mejorar para nuestros huéspedes. Esperamos verle nuevamente en OYO Townhouse Memphis.

2/10 很差

Monique

於 2024 年 3 月住了 2 晚
Barbara 於 2024年5月2日的回應
Hi, Monique! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

2/10 很差

Sheryl

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
When i arrived, my reservation was there, but my room had been rented to another. There wasn't a room available at all. I had reserved my room through expedia. It took me hours and some further travel to find a place to stay. It was a nightmare after traveling for hours and being fatigued to find i couldn't rest yet when i tracked oyo.
於 2024 年 3 月住了 1 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 很差

Mack

於 2024 年 3 月住了 1 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 優異

Tj

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 6 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

8/10 不錯

Minel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 很差

Lee

不滿：整潔度和住宿狀況
Walls were dirty Mold on the ceiling Stayed in room 116. Bed was squeaky Just nasty
於 2024 年 2 月住了 1 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 優異

Kobe

讚好：職員與服務和住宿狀況
Was good just wish the room was bigger
於 2024 年 2 月住了 2 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
Yes a nice 👍 stay will visit again
於 2024 年 2 月住了 1 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 很差

Erica

家人同遊, 親子同遊, 伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
After we checked in and stuff we went to go look at the room the hallways felt like an old abandoned hospital and the elevator isn’t safe so we are taking the kids up and down the stairs but they had to change our room three times because they had ppl staying in the rooms before they gave us the correct room
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 很差

Tiandra

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was nothing like the picture
於 2024 年 2 月住了 2 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 優異

Gary

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's very quiet at night the cleaning crew is great
於 2024 年 2 月住了 1 晚
Ammy 於 2024年4月3日的回應
We appreciate your positive rating, Gary! We take pride in providing our guests with a great experience. Regards, Tim.

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
It’s a great place for the price.
Other than the thin walls, wet mold smell, loud guests, dingy sheets, creaky destroyed elevator, marijuana smells & ceilings leakages; this is a great place to stay. The wifi doesn’t work when you check in, the front desk told me that it usually takes about an hour to notice your phone and connect, which it did. The bed sheets had burned holes in it from cigarette ashes. The bathroom was actually the best part of the room, nice water pressure. The entire building reeked though. There was no pool that was available. No restaurant inside, but there is a Crackle Barrel literally right next door so that’s convenient. The walls are so thin that I heard 5 girls across my room having a reunion and as I laid in bed, I could hear next door a woman setting up a “meeting” with a gentleman for cost. So if this is your type of vibe, definitely book here! :)
於 2024 年 2 月住了 2 晚
Hill 於 2024年4月10日的回應
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 優異

Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff Great very friendly environment
於 2024 年 2 月住了 1 晚
Ammy 於 2024年4月3日的回應
Thanks for the positive rating, Gary! Hope to welcome you again soon. Regards, Noah.

2/10 很差

Darius

不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible experience checking in
於 2024 年 2 月住了 1 晚

4/10 欠佳

Jenny

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dirty, smelly and worn down
Hotel was dirty and run down. Halls were scary and smelled like drugs. Would never stay again
於 2024 年 1 月住了 1 晚

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean building friendly staff house keeper nice
於 2024 年 1 月住了 1 晚
Ammy 於 2024年4月3日的回應
Glad to see that you have rated us positively, Gary! Do give us more chances to delight you in the future. Regards, Noah.

10/10 優異

Kenny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I've been staying here since last year when ever I have work done to my home, and this will be our go to go stay. Rooms were cleaned property is clean, staff is friendly and helpful. Close to walking distance restaurant. ✔️ This past weekend stay was Awesome. Thanks OYO staff
於 2024 年 1 月住了 1 晚

4/10 欠佳

Letarsha

伴侶同遊
不滿：設施服務和住宿狀況
The property needs upgrading badly for the prices they charge. The heat was not working in my room and the clerk sent me to check two rooms “myself “ to see which one works.
於 2024 年 1 月住了 1 晚

2/10 很差

Liana

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don’t stay!!!!!
Homeless people sleeping in lobby, no WiFi even though it is advertised, bugs in the room. Rude service when I got there. Resembles a halfway house or homeless shelter. People openly smoking pot in the halls.
於 2024 年 1 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 很差

Dzmitry

不滿：職員與服務、設施服務和住宿狀況
No good
於 2024 年 1 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 優異

Gary

於 2024 年 1 月住了 1 晚

4/10 欠佳

Tavares

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Room was not clean stains on floor and chair,no remote,stains on the wall,stains on the towels and bad service at front desk.They treated me like I was a criminal.They even asked me to remove my mask(COVID protection).Never going back
於 2024 年 1 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
Stay was great staff as friendly in nice
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 優異

Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
In a quiet hotel staff are great
於 2023 年 12 月住了 5 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
Staff was great
於 2024 年 1 月住了 2 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

2/10 很差

Lauren

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly house cleaning service was great
於 2024 年 1 月住了 6 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 優異

Gary

家人同遊
讚好：整潔度和設施服務
Great place to stay
於 2023 年 12 月住了 6 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

2/10 很差

Venus

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 很差

Stephon

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No Understanding of the issue
Not good at all rude and not willing to understand any issues that came about also had an employee lie to me
於 2024 年 1 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 優異

Angel

讚好：整潔度、職員與服務和住宿狀況
Good.
於 2023 年 12 月住了 3 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

2/10 很差

Nataria

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 很差

Steve

不滿：職員與服務、設施服務和住宿狀況
Stayed at OYO to save $ and my truck was broken into in hotel parking lot. Fridge in room inop. Noisy neighbors. Elevator shut down at night.
於 2023 年 12 月住了 7 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

4/10 欠佳

Diaquan

於 2023 年 12 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

4/10 欠佳

真實旅客

家人同遊, 多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Save yourself don't stay
Terrible service.. employees rude.. filthy, no refrigerator or microwave. Maid snooped through our stuff . Got kicked out for having a visitor on Christmas.. then got told we could stay.. and paid for the room again and they told us we had to leave and took our money.
於 2023 年 12 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 優異

Larico

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hill 於 2024年1月28日的回應
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 優異

Joseph

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2023 年 12 月住了 2 晚