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孟斐斯波普拉大道東駐橋套房公寓酒店 (IHG 旗下酒店)的評價

3 out of 5
孟斐斯波普拉大道東駐橋套房公寓酒店 (IHG 旗下酒店)
1070 Ridge Lake Blvd, Memphis, TN

評價

8.8

優異

10 分評分，優異；824 則評價中有 456 則" "
8 分評分，不錯；824 則評價中有 250 則" "
6 分評分，一般；824 則評價中有 61 則" "
4 分評分，欠佳；824 則評價中有 33 則" "
2 分評分，很差；824 則評價中有 24 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Leo

Clean , friendly and professional
於 2024 年 4 月住了 3 晚

8/10 不錯

Andrea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to a lot of popluar areas. Breakfast was okay, decent selection. Couldve used better meat options like bacon once in a while, or gravy for the biscuits. Staff was nice. Room curtains were dirty and broken, couldnt shut all the way because of it. Shower head had water rust and buildup, handicap assemble showers way small. Other than that, room was pretty clean, comfy beds and pillows. Nice appliances and dishes are a bonus.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Katherine

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Pretty filthy, musty, moldy. Front desk personnel less than welcoming and not helpful
於 2024 年 4 月住了 1 晚

8/10 不錯

Missie

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The lack of parking was a bit of a challenge, but it worked out and I would stay here again.
於 2024 年 4 月住了 1 晚

10/10 優異

Linda

伴侶同遊
讚好：住宿狀況
Friendly staff
於 2024 年 4 月住了 2 晚

10/10 優異

Ashley

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
We loved the ease of staying here!
於 2024 年 4 月住了 1 晚

6/10 一般

MATT

家人同遊, 商務旅客
讚好：職員與服務
Property was a little older and not like some of the new Staybridge Suites I have stayed in. Rooms were ok, but not great. Hallways and stairs seems a little worn out. Also, parking was not good. Very few spots directly around the hotel, there are business lots directly around the hotel, but were told that you could not park in some of them.
於 2024 年 3 月住了 1 晚

10/10 優異

Monique

讚好：整潔度、職員與服務和住宿狀況
The front desk staff was very professional, and kind.
於 2024 年 3 月住了 1 晚

10/10 優異

Stephanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms are very big
於 2024 年 3 月住了 1 晚

2/10 很差

Monica

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Rooms smell horrible, sheets are not clean and some of the staff are even rude when you approach them complaining about noise and bad odor.
Jonathan Mulroy 於 2024年3月7日的回應
Dear Monica,I am terribly sorry to hear about your stay! I just met with housekeeping to discuss your issues with cleanliness. I do not tolerate any rudeness and very sad to see you encountered that. It is imperative we provide a clean hotel with the best customer service but obviously dropped the ball big time here. Again, I am very sorry for your experience!

10/10 優異

Todd

伴侶同遊
We just returned from the happy hour . The gentleman assisting with the happy hour was very nice . The strawberry shortcake cookies were fantastic.
於 2024 年 2 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
The room was clean and smelled fine, the bathroom smelled like someone may have smoked in it or another room near by. Having a full size fridge was clutch for our family of 4 with food allergies. The area seemed relatively safe, my last trip to Memphis my car was broken in to at a Marriot, this area seemed up scale and security was present and doing laps continuously. I would stay here again and my wife said the same.
於 2024 年 2 月住了 3 晚

10/10 優異

Julie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Fernando

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Maria

讚好：整潔度
於 2023 年 12 月住了 2 晚

2/10 很差

Rocky

親子同遊
不滿：職員與服務
I reserved and paid for 2 rooms in advance. When i arrived I was informed that I had only one room reserved and the hotel was booked. The next morning I given my second reserved room and was told that it was available the night prior. They had my whole family crammed in one room for a night. Then told me that I had actually reserved 2 rooms and never checked in to the other room. After all the confusion and inconvenience, i am still waiting for reimbursement for a night I did not use one of their rooms and spent the night sleeping on the floor. Terribly disappointed!
於 2023 年 12 月住了 4 晚

10/10 優異

Julie

於 2023 年 12 月住了 2 晚

10/10 優異

Lindsay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location - just a few minutes to great restaurants and shopping.
於 2023 年 12 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad for traveller
It was so dirty. The ventilator was full of mold, the bathtub had blood stains, and one bedroom light was broken. The room smelled bad.
於 2023 年 12 月住了 1 晚

8/10 不錯

Brittney

讚好：整潔度、職員與服務和住宿狀況
The room was exactly as described and very spacious.
於 2023 年 12 月住了 1 晚

10/10 優異

Marilyn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚

10/10 優異

Jeremy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Carrie

家人同遊
讚好：職員與服務和設施服務
We always love staying at Staybridge Hotels. This one was probably the most rundown of the ones I've stayed at. It is a non-smoking facility, but there was so much marijuana smoking going on that it was pretty awful. The shower had hair in it and mold. The great part is that it was in a safe area with security patrolling at night.
於 2023 年 11 月住了 3 晚

8/10 不錯

Gary (Douglasville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean property in the heart of East Memphis. However, off the busy Poplar Avenue so felt secluded. Friendly and very helpful staff. Rooms were good size and all equipment functioned properly.
於 2023 年 11 月住了 2 晚

10/10 優異

LaToya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I love this hotel! The establishment was great. The room was wonderful and the staff was amazing. I will definitely be back.
於 2023 年 11 月住了 3 晚

8/10 不錯

Sandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Christine

於 2023 年 10 月住了 1 晚

4/10 欠佳

Zebulun

讚好：整潔度
不滿：職員與服務
於 2023 年 9 月住了 11 晚

10/10 優異

Miranda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice area. Great restaurant choices.
於 2023 年 9 月住了 3 晚

10/10 優異

Adavier

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked that it was pet friendly and the bedroom was separated from the sitting area and kitchen.
於 2023 年 9 月住了 1 晚

8/10 不錯

Cedric

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 7 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Frédérick

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚

10/10 優異

Scott

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Esther

讚好：整潔度、職員與服務和住宿狀況
They are lacking in parking.
於 2023 年 8 月住了 1 晚

2/10 很差

Tabitha

家人同遊
不滿：客房舒適度
Nightmare
Parking terrible! Air conditioning didn’t work very well. Room musty smelling and to top it off our vehicle was broken into along with several others. Thought staying on this side of Memphis was as okay….. but apparently not.
於 2023 年 8 月住了 1 晚

10/10 優異

Anne-Valérie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bien. Séjour agréable
Chambre spacieuse avec chambre séparée. Piscine agréable. Gros plus de l’hôtel : snack et boissons offerts les lundi, mardi et mercredi de 17h30 à 19h30.
於 2023 年 7 月住了 3 晚

10/10 優異

Ruth L

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

8/10 不錯

Troy

家人同遊, 寵物同遊
讚好：整潔度和職員與服務
This is a great place that allows pets. The staff were very friendly and the daily breakfast was good. Although it is in a nicer area of Memphis and has security, vehicle break-ins still occur.
於 2023 年 7 月住了 6 晚

10/10 優異

tami

於 2023 年 7 月住了 5 晚

10/10 優異

DIONNE

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I Loved the hotel. It was family friendly. I will definitely stay again.
於 2023 年 7 月住了 3 晚

8/10 不錯

Dara

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚

8/10 不錯

Gale

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Memphis was grest
Was good pull out bed not so good
於 2023 年 7 月住了 2 晚

10/10 優異

Jasmine

讚好：整潔度、職員與服務和住宿狀況
Great experience.. very clean
於 2023 年 7 月住了 1 晚

8/10 不錯

SOFIA

親子同遊
讚好：整潔度、職員與服務和住宿狀況
There was very limited parking so we were forced to park at a neighboring business . There was no security and 24 vehicles were broken into that night one of which was ours granted nothing was taken they just did enough to make it an inconvenience for the begging of our trip. Other then that the actual facility was nice . Clean, and staff was friendly. Breakfast was not that great

6/10 一般

HUSSAIN (coockville)

家人同遊
讚好：職員與服務
不滿：住宿狀況
Nice price and Suite space
於 2023 年 7 月住了 2 晚

10/10 優異

Barbara

於 2023 年 7 月住了 1 晚

6/10 一般

Brooke

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Pros: Neighborhood felt safe. Front desk staff were friendly. Free breakfast (typical hotel breakfast fare). Separate living area from bedrooms which is so nice when traveling with kids. Pool area looked decent, but we didn’t use. Cons: Entire property is need of updating and maintenance! Lights out in elevators so they were very dark. Water stains on ceilings in room. Rooms were clean enough that I didn’t complain, but they really needed to be cleaned. Floors were sticky. Thick dust on vents and sprinklers in room. Mold in shower (very inadequate ventilation in bathroom). Carpet was obviously not vacuumed. Windows were filthy and actually had words and faces that were “drawn” on by fingers on the glass by previous guest. Overall, it wasn’t gross. It was adequate enough that I stayed and didn’t complain. But I would not be back without some major changes and updates.

10/10 優異

Jason

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Only place to stay in Memphis area
This hotel was fabulous. We enjoyed this hotel and look forward to staying here again. We used the complimentary laundry. The bed was great. The breakfast was fabulous. My family loved this place. Rooms were so spacious and lovely. This is the only place to stay in the Memphis area.
於 2023 年 6 月住了 2 晚