在海灘附近、帆船活動

費恩佛宮酒店的評價

5 out of 5
費恩佛宮酒店
Beaumaris, Menai Bridge, Wales

評價

8.6

優異

10 分評分,優異;438 則評價中有 244 則" "
8 分評分,不錯;438 則評價中有 119 則" "
6 分評分,一般;438 則評價中有 45 則" "
4 分評分,欠佳;438 則評價中有 18 則" "
2 分評分,很差;438 則評價中有 12 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel. Worth going. Service is good. The room is amazing.
Garden

10/10 優異

Derek

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A wonderful stay at a beautiful and unique property!!
於 2024 年 5 月住了 3 晚

10/10 優異

Annette

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Jane

伴侶同遊
讚好:整潔度
The architecture of the original building but the lodge we stayed in was very noisy.
於 2024 年 4 月住了 1 晚

10/10 優異

Rowland

伴侶同遊
Everything
於 2023 年 4 月住了 1 晚

10/10 優異

Ian

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Character property with unique architectural features. Lovely lounges for relaxing and pleasant views over the Menai Straits. Excellent chef but limited menu choices for an extended stay. Big difference between basic room and deluxe, aim high, definitely worth it.
於 2024 年 2 月住了 2 晚

10/10 優異

Bethany

讚好:住宿狀況和客房舒適度
If your in Wales, stay here!
Our stay was truly magical. All the staff were lovely and friendly and made the experience a 10/10. Special thank you to Ben for lovely service throughout the meal.
於 2024 年 1 月住了 1 晚

10/10 優異

Michelle

於 2024 年 1 月住了 2 晚

10/10 優異

Kritsana

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

Andrew

伴侶同遊, 多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Filthy top of wardrobe and bed head. only 4 coat hangers no where to put clothes drawers too small. No where to put toiletries in shabby bathroom. Asked for bacon and tomatoes for breakfast as can’t eat eggs got given 1 piece of toast 2 little pieces of bacon and half a tomato.lovely staff but place needs talc. Cup makes on furniture but asked for mats didn’t have any,NOT WORTH £200 a night
於 2023 年 11 月住了 2 晚

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
Amazing
於 2023 年 11 月住了 1 晚

10/10 優異

Mathilda

於 2023 年 11 月住了 1 晚

10/10 優異

Lesley

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

6/10 一般

Diane

多人同遊
不滿:職員與服務和住宿狀況
Definitely not worth what we paid, supposedly had a new chef as they had problems with agency chefs. If new chef cooking breakfast he needs to be fired. Breakfast is advertised as freshly cooked for you - not true. Black pudding inedible bacon like leather bits missing of plates and packet hollandaise sauce on eggs Benedict. On the plus side head receptionist amazing.
於 2023 年 10 月住了 4 晚

10/10 優異

Pam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
We had a brilliant time, room was excellent albeit it was a side seaview, I was expecting a full seaview. A little too hot and stuffy on arrival. Overall it was great, food was excellent and staff were all very helpful and polite.
於 2023 年 10 月住了 2 晚

10/10 優異

Hannah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Paul

於 2023 年 10 月住了 1 晚

8/10 不錯

Mary Beth

於 2023 年 9 月住了 3 晚

10/10 優異

Lara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great getaway
Wonderful place to stay! The gardens are beautiful. Great food too. Blanca was SO helpful and friendly.
於 2023 年 8 月住了 2 晚

8/10 不錯

Robert Wayne

讚好:整潔度和住宿狀況

6/10 一般

Danya

家人同遊
Staff was very nice but service was not up to par. Staff needs more training about how to do things. For instance, I ordered a martini and got it after the meal was served. Little things like that the 3 days we were there. Young and not professional but very nice.
於 2023 年 9 月住了 3 晚

10/10 優異

Janet

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A room with a view
Thoroughly enjoyable stay in the Lodge. The Chateau was a pleasure to enter and explore. The staff we encountered were both extremely friendly and helpful. Nothing was too much trouble. Breakfast were very enjoyable and we looked forward to them every morning. The large garden was worth exploring and in the morning sun gave a fantastic view of the Chateau. We are currently looking for another stay shortly.
於 2023 年 9 月住了 4 晚

10/10 優異

Martin

讚好:整潔度、職員與服務和住宿狀況
Brilliant stay
Brilliant experience, fantastic location. Food offering variable, staff very good but maybe stretched.
於 2023 年 9 月住了 2 晚

10/10 優異

Linda

於 2023 年 8 月住了 2 晚

10/10 優異

Harley

於 2023 年 9 月住了 1 晚

10/10 優異

Marcus

伴侶同遊
讚好:整潔度和職員與服務
A beautiful building in an idyllic setting. The staff are very friendly and attentive. The hotel would benefit from some interior up-dating. We had a very enjoyable stay.
於 2023 年 8 月住了 2 晚

8/10 不錯

Brian

讚好:整潔度和職員與服務
於 2023 年 7 月住了 3 晚

8/10 不錯

Mr Chris R

伴侶同遊
讚好:整潔度和職員與服務
A facinating and beautiful (if somewhat fussy) property, served by excellent friendly staff. Food was below the standard that should be expected at the prices charged. The rooms reflected the difficulties to be expected in a conversion of an antique. The setting is top world standard. Superb views.
於 2023 年 7 月住了 3 晚

10/10 優異

Kerry

於 2023 年 8 月住了 1 晚

10/10 優異

Krystal

於 2023 年 8 月住了 2 晚

6/10 一般

Kevin

讚好:客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Barbara

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Meals a bit pricey at hotel drinks are the same
於 2023 年 7 月住了 2 晚

10/10 優異

Kevin

於 2023 年 7 月住了 1 晚

10/10 優異

Adam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

Elaine

讚好:整潔度、職員與服務和住宿狀況
The property has a lot of character and history associated with it. Staff were very friendly and helpful. The scenery around the Chateau was beautiful.
於 2023 年 7 月住了 3 晚
Chateau Rhianfa 於 2023年7月29日的回應
Thank you so much for your wonderful review of Chateau Rhianfa! We're thrilled to hear that you enjoyed the character and rich history of our property. Our team takes great pride in providing friendly and helpful service, and it's gratifying to know that they made your stay memorable.The breathtaking scenery surrounding the Chateau is indeed one of our greatest assets, and we're glad you had the opportunity to appreciate it. We always strive to offer a unique and unforgettable experience to all our guests.It was a pleasure having you with us, and we hope to welcome you back soon for another unforgettable stay at Chateau Rhianfa. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us. We look forward to serving you again!

10/10 優異

Molly

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We had a lovely 2-night stay. Fantastic staff and wonderful interior in the chateau. Great breakfasts. We were in a lodge room, which was clean and comfortable, with a great view over the Strait. The bed was too soft, but not horrible. Prices for dinner were high, so we ate locally.
於 2023 年 7 月住了 2 晚
Chateau Rhianfa 於 2023年7月29日的回應
Thank you for your lovely review of your 2-night stay at Chateau Rhianfa! We're thrilled to hear that you enjoyed our fantastic staff, charming interior, and the wonderful view over the Strait from your lodge room. It's wonderful to know that you found the room clean and comfortable.We apologize if the bed's softness didn't perfectly suit your preferences. We appreciate your honest feedback and will make a note of your preference for any future stays with us.We're glad you loved our breakfast offerings, and we hope you had a great time exploring the local dining options. Thank you for choosing Chateau Rhianfa, and we look forward to welcoming you back for another memorable stay! If there's anything specific you'd like for your next visit, please let us know. Your satisfaction is essential to us, and we're committed to exceeding your expectations.

10/10 優異

Kelvin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 4 晚

10/10 優異

Angie

於 2023 年 7 月住了 1 晚

6/10 一般

真實旅客

讚好:整潔度
Disappointing
Disappointing in all areas except for location.
於 2023 年 7 月住了 2 晚
Chateau Rhianfa 於 2023年7月29日的回應
Thank you for sharing your feedback about your recent stay at Chateau Rhianfa. We're sorry to hear that your experience fell short of your expectations.We sincerely apologize for any disappointments you encountered during your stay. We take guest feedback seriously, and we appreciate your candid comments, which help us identify areas for improvement.We're glad that you found our location appealing and that you were able to enjoy the beautiful surroundings during your time with us.If you would like to discuss your experience further or have any specific concerns you'd like to address, please feel free to reach out to us directly. Your feedback is valuable to us as we strive to enhance our services and provide a more enjoyable experience for all our guests.Once again, we apologize for any inconveniences you may have experienced and thank you for choosing Chateau Rhianfa. We hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations.

6/10 一般

Julie

伴侶同遊
Friendly staff but clearly short of staff which made service poor. Donning area in need of a face lift.
於 2023 年 7 月住了 1 晚
Chateau Rhianfa 於 2023年7月29日的回應
Thank you for taking the time to share your feedback about your recent stay at Chateau Rhianfa. We appreciate your kind words about our friendly staff.We sincerely apologize for any inconvenience you experienced due to our staffing levels during your visit. Your feedback is essential to us, and we'll take this into consideration as we strive to ensure a more efficient and attentive service for all our guests.Regarding the appearance of our dining area, we appreciate your honest observation. We continually work on improving our facilities, and your comments will be taken into account as we plan for future upgrades and renovations.If you have any further comments or specific concerns you'd like to discuss, please feel free to reach out to us directly. We value your input and are committed to providing an exceptional experience for all our guests.Thank you for choosing Chateau Rhianfa, and we hope to have the opportunity to welcome you back in the future with an improved and more enjoyable stay. Your satisfaction is our priority, and we'll strive to make your next visit a better one.

8/10 不錯

Camilla

多人同遊
讚好:整潔度和職員與服務
Underbart men dyrt i relation till kvalitet.
Fantastik miljö och byggnad, vackert beläget vid floden. Rena och fräscha rum. Tyvärr verkar det dock som att ingen underhåller den stora och vackra trädgården. Vad gäller området runt hotellet pågår reparationer lite här och där Och våra bekanta hade en byggnadsställning och passerande hantverkare istället för en vacker vy över walesiska berg och floden. Plus för den otroligt Vänliga personalen. Det verkade dock ofta som att de var underbemannade och man fick leta efter personal till barerna. Med tanke på de dyra priserna väntade man sig något högre klass. Tyvärr heller inget varmvatten, trots att vi enligt instruktioner lät vatten rinna i nästan 30 minuter, varpå min pappa nu är sjuk. Vi hoppas bara att det inte är legionärssjukan. Fantastiskt vackert och underbar personal men i relation till priset finns mer att önska
於 2023 年 6 月住了 2 晚
Chateau Rhianfa 於 2023年7月29日的回應
Tack för ditt omdöme om din vistelse på Chateau Rhianfa. Vi är glada att du tyckte om den fantastiska miljön och byggnaden vid sundet. Vi ber dock om ursäkt för trädgården som inte verkar vara välskött och för pågående reparationer som påverkade utsikten för dina bekanta. Vi uppskattar ert beröm för vår vänliga personal, men vi är medvetna om att vi kan behöva förbättra bemanningen i barerna. När det gäller varmvattnet ber vi uppriktigt om ursäkt för besväret och vi tar det på största allvar. Vi värdesätter er feedback och kommer att använda den för att förbättra våra tjänster och faciliteter. Vi hoppas att vi får möjlighet att välkomna dig tillbaka för en bättre upplevelse i framtiden.

8/10 不錯

Christopher

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚

8/10 不錯

Patricia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We stayed one night and were in the Lodge. Comfortable bed and amazing views. The hotel is lovely. Dinner and breakfast were very good, just a bit surprised there was no granulated sugar, only cubed, in the hotel for breakfast cereals?
於 2023 年 6 月住了 1 晚
Chateau Rhianfa 於 2023年7月29日的回應
Thank you for your review of your recent stay at Chateau Rhianfa. We're delighted to hear that you had a comfortable night in the Lodge and enjoyed the amazing views from your room. It's wonderful to know that you found the hotel lovely and that both dinner and breakfast were very good.We appreciate your feedback regarding the sugar options at breakfast. We'll certainly take note of your preference for granulated sugar and make the necessary adjustments to ensure a more enjoyable breakfast experience for all our guests.Thank you for choosing Chateau Rhianfa for your stay. We hope to have the pleasure of welcoming you back in the future for more memorable moments and exceptional experiences. If there's anything else you'd like us to consider for your next visit, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again.

10/10 優異

Lisa

於 2023 年 6 月住了 1 晚

10/10 優異

P

於 2023 年 6 月住了 1 晚

8/10 不錯

Ian

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very attractive hotel. Good food and accommodation.
於 2023 年 6 月住了 2 晚
Chateau Rhianfa 於 2023年7月31日的回應
Thank you for your review of our hotel. We're delighted to hear that you found Chateau Rhianfa very attractive. It's great to know that you enjoyed our good food and accommodation during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

10/10 優異

Colin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing retreat
於 2023 年 6 月住了 4 晚

8/10 不錯

真實旅客

不滿:整潔度和職員與服務
Nice but needs money reinvesting in it
The chateaux was beautiful building But staff are you g not particularly well trained. The food was delicious But again some staff not great Ordered a G&T and the gentleman took the scoop out and picked ice up with his hands and then put his hands toto a jar and picked the berries up to go into my glass - turned my stomach The beds were very comfortable But we were on the floor with kitchen and at 5.30 am the chefs woke us up starting tgeir shift - not their fault but need shutters on window Decor of bedrooms need updating and some areas customers walk through past kitchen to garden are Dirty Basically needs some money spending on it and it could be beautiful but instead was a bit like faulty towers
於 2023 年 6 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely place
於 2023 年 6 月住了 2 晚