Arrived at check-in time and hauled our gear up to our second floor unit (3rd bedroom was up another flight of stairs) only to find out the A/C wasn't working. After a couple of hours and two different repairmen we were told by management (who were good people) that they would find another unit for us....which they did. Ground floor but only 2 bedroom, which actually worked out for us. All in all, management was good to work with but the owner only credited us with the supposed difference between a 3 bd rm unit and a 2 bd rm unit....no compensation for our major inconvience. Being more careful next time, and asking more questions.