Travelers gather around the lobby fireplace for warmth or challenge each other to billiards before starting their day with breakfast at Restaurant Traditionnel.
Hotel Etoile Des Neiges offers a welcoming lobby fireplace for relaxation after a day of adventure. Guests can enjoy the arcade/game room, dine at Restaurant Traditionnel, and use in-room WiFi. The indoor pool and billiards table have been highlights for previous visitors.
Métabief is home to Hotel Etoile Des Neiges. Château de Joux and Pré-Giroud Fort are local landmarks, and some of the area's activities can be experienced at Staff Bowling and Les Rasses-Les Avattes Ski Lift. La Luge des Cimes and Iron and Railway Museum are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Métabief travel guide
Consider a stay at Hotel Etoile Des Neiges and take advantage of an arcade/games room, a fireplace in reception and a bar. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurant Traditionnel, offers breakfast, lunch, dinner and children's meals. Guests can connect to free in-room WiFi.
You'll also find perks such as:
An indoor pool
Free self-parking
Buffet breakfast (surcharge), coffee/tea in reception and a vending machine
Smoke-free property and a billiards/pool table
Room features
All guest rooms at Hotel Etoile Des Neiges include thoughtful touches, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and offices.
Other amenities include:
Showers, hairdryers and shampoo
12-inch LED TVs with digital channels
Wardrobes/cupboards, heating and daily housekeeping
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 9:30 AM for a fee: EUR 12 for adults and EUR 12 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Restaurant Traditionnel
Things to do
Arcade/game room
Billiards/pool table
Indoor pool
Ski passes
Family friendly
Arcade/game room
Indoor pool
Soundproofed rooms
Conveniences
Guidebooks
Limited-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Turndown service
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Communal living room
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
12-inch LED TV with digital channels
More
Connecting rooms available
Desk
Desk chair
Free local calls
Heating
Laptop workspace
Mobile key entry
Office
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 5:30 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
ETOILE DES NEIGES
Hotel Etoile Des Neiges Inn
Hotel Etoile Des Neiges Métabief
Hotel Etoile Des Neiges Inn Métabief
Frequently asked questions
Does Hotel Etoile Des Neiges have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is Hotel Etoile Des Neiges pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.
How much is parking at Hotel Etoile Des Neiges?
Self-parking is free at this property.
What time is check-in at Hotel Etoile Des Neiges?
Check-in start time: 5:30 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Etoile Des Neiges?
Checkout is at 10:00 AM.
Where is Hotel Etoile Des Neiges located?
Situated in Métabief, this inn is within 1 mile (2 km) of Staff Bowling and La Luge des Cimes. Haut-Jura Regional Nature Park and Mont d'Or are also within 6 miles (10 km). Les Hopitaux-Neufs Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Etoile Des Neiges Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Amenities
8.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 5 out of 10 reviews
10 - Excellent
5
Rating 8 - Good. 4 out of 10 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 10 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
Reviews
10/10 Excellent
PATRICIA
10 Nov 2025
Accueil chaleureux , chambre impeccable prestations très bien sport/spa
Restauration au choix plats régionaux ou traditionnels tout est bon….a refaire très vite
Le Patron est admirable : sympa, accueil, excellent cusinier,- merci !
Robert
Stayed 4 nights in Feb 2024
8/10 Good
Caroline
12 Aug 2023
Liked: Cleanliness, staff & service, room comfort
👍
Séjour très agréable, même si le cadre de l’hôtel est un peu vieillissant, les chambres sont confortables et l’équipe accueillante. Un regret: la capacité du restaurant ne nous a pas permis de dîner sur place.
les horaires pour diner sont trop rigides (arrivée à 20h et départ déjà à 21h, le service est trop expéditif pour l'ensemble des clients, il fallait être partis pour 21h. Horaires du petit-déjeuner trop restrictif aussi, 8h-10h uniquement et offre insuffisante, pas assez de variété et une seule viennoiserie par personne. Espace détente correct.Il faut quitter la chambre à 10h00 au plus tard, un peu tôt...