大堂

科勒爾蓋布爾斯雅樂軒酒店的評價

3 out of 5
科勒爾蓋布爾斯雅樂軒酒店
2524 South Le Jeune Rd, Coral Gables, FL

評價

8.4

很好

10 分評分,優異;856 則評價中有 459 則" "
8 分評分,不錯;856 則評價中有 216 則" "
6 分評分,一般;856 則評價中有 92 則" "
4 分評分,欠佳;856 則評價中有 60 則" "
2 分評分,很差;856 則評價中有 29 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Dakota (Sherman)

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely accommodating and the property was in an excellent location.
於 2024 年 5 月住了 2 晚
vb 於 2024年5月23日的回應
You're welcome! We always aim to provide exceptional service and offer a prime location for our guests. We appreciate your kind words and hope to welcome you back soon!

6/10 一般

YVETTE

.
於 2024 年 5 月住了 3 晚
Phuong Ho 於 2024年5月22日的回應
Dear Yvette,Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. We hope to see you again at Aloft Coral Gables with pleasant experience.Sincerely,Aloft Coral Gables

10/10 優異

Barbara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Hotel ist sehr gepflegt und einladend. Das Personal ist hilfsbereit und zuvorkommend. Valet Parking ist möglich. Kurzer Fußmarsch zur Einkaufsstraße Miracle Lane
於 2024 年 5 月住了 1 晚
Phuong Ho 於 2024年5月20日的回應
Dear Barbara,Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Aloft Coral Gables

6/10 一般

Emily

伴侶同遊
.
於 2024 年 5 月住了 1 晚
PH 於 2024年5月19日的回應
Dear Emily, Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Aloft Coral Gables

10/10 優異

Efay (Miami)

商務旅客
讚好:整潔度、職員與服務和設施服務
The wallpaper in the room was peeling off in some areas, creating the appearance of a cheap hotel. They lack maintenance but everything else was very good.
於 2024 年 5 月住了 1 晚
Phuong Ho 於 2024年5月9日的回應
Dear Efay,Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Aloft Coral Gables

10/10 優異

GABRIEL (LOUISVILLE)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service A
於 2024 年 5 月住了 4 晚
Phuong Ho 於 2024年5月8日的回應
Dear GabrielThank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Aloft Coral Gables

10/10 優異

alfredo

讚好:整潔度、職員與服務、設施服務和住宿狀況
I always pick aloft hotels when I can and this one is close to the airport; they had excellent service I was surprised the trashcans didn't have a plastic bag
於 2024 年 5 月住了 1 晚
Phuong Ho 於 2024年5月3日的回應
Dear Alfredo,Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience.Sincerely,Aloft Coral Gables

8/10 不錯

George Peter

商務旅客
讚好:整潔度和職員與服務
Convenient hotel. Overpriced.
於 2024 年 4 月住了 2 晚
Phuong Ho 於 2024年4月28日的回應
Dear Peter, Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

Andre

讚好:整潔度、職員與服務、設施服務和住宿狀況
Pk
於 2024 年 4 月住了 1 晚
Phuong Ho 於 2024年4月27日的回應
Dear Andre, Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

Angie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My hubby and I had to stay 6 days there do to surgery I had and the whole staff was nothing but amazing!!!! The place was clean and everything was in waking distance for us!!! I definitely would be back!!
於 2024 年 4 月住了 5 晚
Phuong Ho 於 2024年4月22日的回應
Dear Angie,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.On behalf of the entire hotel team, we want to express our gratuities to thank you for sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

Glaucia

讚好:職員與服務、設施服務和住宿狀況
I went just for 2 days and didn’t have time to pay attention to details. Overall everything qas fine
於 2024 年 4 月住了 2 晚
Phuong Ho 於 2024年4月19日的回應
Dear Glaucia,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Delivering a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit.Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 優異

Laura (BAYSIDE)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very comfortable small but still specious. I loved it. We got a room on the same floor as the pool and gym which was convenient and both were really great amenities and very clean. You get to get sun but can also get shade if it what you want. The restaurants and stores are at a walkable distance but not out front that would get noisy. It’s a great choice.
於 2024 年 3 月住了 3 晚
Phuong Ho 於 2024年4月19日的回應
Dear LauraThank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 優異

Daisy

寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Love this place it’s clean,have big rooms, safe,quite close to the restaurants,convenient , staff are very nice & friendly.
於 2024 年 4 月住了 2 晚
Phuong Ho 於 2024年4月19日的回應
Dear DaisyThank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 優異

Cassandra

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Phuong Ho 於 2024年4月19日的回應
Dear Cassandra,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Warm Regard, Phuong Ho Administrative Assistant

10/10 優異

Ruth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and very clean hotel! Friendly staff.
於 2024 年 3 月住了 1 晚
Phuong Ho 於 2024年4月19日的回應
Dear Ruth,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that your experience with our property and customer service was the one that you expected.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

2/10 很差

ALEJANDRO

不滿:職員與服務
於 2024 年 3 月住了 1 晚
Phuong Ho 於 2024年3月27日的回應
Dear Alejandro,We thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivering a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

GABRIEL (LOUISVILLE)

讚好:整潔度、職員與服務和住宿狀況
Amazon place A
於 2024 年 3 月住了 1 晚
Phuong Ho 於 2024年4月19日的回應
Dear Gabriel,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

8/10 不錯

Sydney

於 2024 年 3 月住了 1 晚
Phuong Ho 於 2024年4月19日的回應
Dear Sydney,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that your experience with our property and customer service were the one that you expected.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

6/10 一般

Natalie

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務
The location of the property is excellent but the rooms were pretty average. The rooms look like they were just thrown together and are not very high quality. For the price of this hotel, I recommend staying somewhere else.
於 2024 年 3 月住了 4 晚
Phuong Ho 於 2024年3月13日的回應
Dear Natalie,We would like to thank you for choosing Aloft Coral Gables as the destination of your accommodation.After reviewing your feedback, we are very disheartened of knowing that your experience with our facility was not the one you expected.Your feedback will be informed to our hotel leaders in order to review carefully and have necessary guidelines in placed.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, and we hope to welcome you again for your next staying at Aloft Coral Gables with satisfaction.Aloft Coral Gables Team.

8/10 不錯

Jaime

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was courteous and provided very good customer service.
於 2024 年 3 月住了 3 晚
Phuong Ho 於 2024年4月19日的回應
Dear Andrew,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

Luis

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellence
於 2024 年 2 月住了 3 晚
Phuong Ho 於 2024年4月19日的回應
Dear Luis,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

8/10 不錯

Seth

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Phuong Ho 於 2024年4月19日的回應
Dear Seth,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

EDWARD PATRICK

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

2/10 很差

kristina

Horrible customer service
於 2024 年 2 月住了 1 晚
Phuong Ho 於 2024年2月12日的回應
Dear Our Valuable Guest,We thank you for choosing to stay with us. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivery a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure necessary guidelines are in place and reviewed. In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

Reginald

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location to shopping and dining options that you can walk too. For what it's worth the area is quite upscale.
於 2024 年 2 月住了 2 晚
Phuong Ho 於 2024年2月12日的回應
Dear Our Valuable Guest, Thank you for choosing Aloft Coral Gables as the destination of your accommodation. On behalf of the entire hotel team, we want to express our gratuities to thank you for sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.We hope to welcome you back in the upcoming future at Aloft Coral Gables.Sincerely,Phuong HoAdministrative Assistant

10/10 優異

Luis

於 2024 年 1 月住了 4 晚
Phuong Ho 於 2024年2月12日的回應
Dear Our Valuable Guest, We thank you for choosing to stay with us and sharing your feedback about our property and customer service. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. We are very delighted to know that you have had wonderful experience and satisfaction. Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

8/10 不錯

Luis

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Moritz

讚好:住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Josee (London)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Brenda

於 2023 年 12 月住了 1 晚
Phuong Ho 於 2024年2月12日的回應
Dear Our Valuable Guest,We thank you for choosing to stay with us. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivery a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure necessary guidelines are in place and reviewed.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 優異

Edeitys

讚好:整潔度
於 2023 年 12 月住了 1 晚

4/10 欠佳

Steven (Sandy Springs)

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The aloft Coral Gables was a disappointing property from the Marriott brand. While obviously built into an older building in historic Coral Gables, it was not well maintained and had a peculiar smell in the room. Indeed, our suite smelled like “cat pee” that was being masked by cleaning products. The room was also dark. One other issue, especially in sharing the room as a family was that the bathroom sink area had no door, meaning using it at night or early in the morning would disturb others. On the positive side, the staff were friendly and the beds comfortable. That said, I wouldn’t stay here again.
於 2023 年 12 月住了 4 晚
Phuong Ho 於 2023年12月28日的回應
Dear Mr Steven, Thank you for choosing to stay with us. We sincerely apologize for any inconvenience you may have experienced while staying with us.In internal meeting with the Housekeeping Manager, our standard operation inspection and cleaning procedures will be complied promptly.An additional cleaning equipment and material will be used for sanitation protocol in order to maintain the cleanliness and pleasant experience for our guest as comfortable as possible.In case you decide to give us a new opportunity in the coming future, please, keep in touch with us in order to plan your accommodation in advance, and we will put our best efforts to ensure your next staying will be satisfactory.Aloft Coral Gables team.

8/10 不錯

Carmen (Naples)

於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Fernanda (Rutherford)

於 2023 年 11 月住了 3 晚

10/10 優異

Jane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a convenient hotel close to the hospital where I was having surgery.
於 2023 年 11 月住了 1 晚

10/10 優異

Tammy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed the stay. Will strongly recommend.
於 2023 年 11 月住了 3 晚

10/10 優異

Karen

於 2023 年 11 月住了 1 晚

6/10 一般

A. William

家人同遊, 親子同遊, 伴侶同遊
讚好:職員與服務和設施服務
I booked a suite with two queen size beds and a pull out sofa. They tried to give me a king and a pull out. After some complaints the type of room I asked for materialized even though I was told that there were none left. The new room had a strong moldy odor and a couple of small mold spots on the ceiling (size of a quarter). Other than those complaints I really enjoyed my stay. Very convenient location.
於 2023 年 11 月住了 1 晚

10/10 優異

Whitney

讚好:整潔度、職員與服務和住宿狀況
So far this Aloft is awesome!!!
於 2023 年 11 月住了 1 晚

4/10 欠佳

Sergio

伴侶同遊
不滿:整潔度、職員與服務和設施服務
Terrible service. First they gave me keys for the room that didnt work, inhad to walk all the way back to the front desk. Then they gave me another keys, when I arrived to my room they did work, but… SURPRISE, the room was occupied by another people!! I had to walk for the third time to the front desk to get another room. Next day they didn’t refresh the room. I called at night to get clean towels, called again in the morning, had to make a third call to finally after a one hour and a half wait get my clean towels. Awful service.
於 2023 年 11 月住了 2 晚

10/10 優異

Jerrica

於 2023 年 11 月住了 1 晚

6/10 一般

Vanessa

讚好:住宿狀況
不滿:職員與服務
於 2023 年 11 月住了 2 晚

4/10 欠佳

Joanne

家人同遊, 親子同遊, 寵物同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room smelled terrible. The carpet was old and the room was dingy. For a marriott I expected way better. Lesson learned.
於 2023 年 11 月住了 2 晚

10/10 優異

Christine

於 2023 年 11 月住了 1 晚

10/10 優異

Cesar

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value
於 2023 年 11 月住了 1 晚

10/10 優異

Mario

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent, fully recommended
於 2023 年 11 月住了 4 晚

8/10 不錯

Guillermo

於 2023 年 11 月住了 1 晚

10/10 優異

Julio

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