室外泳池

南海灘賓利酒店的評價

4 out of 5
南海灘賓利酒店
510 Ocean Dr, Miami Beach, FL

評價

8.4

很好

10 分評分,優異;1047 則評價中有 614 則" "
8 分評分,不錯;1047 則評價中有 202 則" "
6 分評分,一般;1047 則評價中有 97 則" "
4 分評分,欠佳;1047 則評價中有 48 則" "
2 分評分,很差;1047 則評價中有 86 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Ji

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is very good, it is close to the beach, there are many restaurants and markets nearby so it is very convenient, the room is very clean and the staff are so friendly, I would choose to stay here again next time!
Eric Jimenez/General Manager 於 2023年4月28日的回應
Dear Ji, Thank you for sharing your feedback, and thank you for the perfect score. We would love to welcome you back.Warmest regards.

10/10 優異

??

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean,beautiful view
Eric Jimenez - General Manager 於 2022年11月4日的回應
Thank you for staying with us at the Bentley Hotel South Beach, we are thrilled you had such a great time with us. We hope to see you back in the near future.Warmest regards.

10/10 優異

Pam

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Temeka

讚好:整潔度、職員與服務、設施服務和住宿狀況
Ocean view , spacious room ,short walk to the beach ,dining all within reach.Free bike rental ,and the doorman to greet me entering and exiting the property. I really didn't need to rent a car. from the airpot. I would definitely like to stay there again.
於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月22日的回應
It's great to know that our complimentary bike rental and friendly doorman added to your positive experience. We strive to provide all the amenities our guests need for a relaxing and enjoyable stay, and we're thrilled you found that you didn't need to rent a car. We look forward to welcoming you back on your next visit!

8/10 不錯

Natalya Renee

多人同遊
讚好:整潔度、職員與服務和設施服務
I loved the staff and service however the fridge in our room stopped working and maintenance was not able to fix it.
於 2024 年 5 月住了 4 晚
Ashleyth Chavez 於 2024年5月20日的回應
Dear Natalya , Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fridge not functioning during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 優異

Ucopia

讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the location and the cleanliness of the room. Staff were helpful and the room was cleaned everyday.
於 2024 年 3 月住了 5 晚
Ashleyth Chavez 於 2024年5月20日的回應
We're delighted to hear that we exceeded your expectations during your stay! Providing clean and beautifully renovated rooms is a top priority for us, and we're thrilled that you found your accommodations spacious and comfortable. Your satisfaction with the cleanliness and comfort of your room is incredibly important to us, as we strive to create a welcoming environment for all our guests. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit soon!

10/10 優異

vanessa

伴侶同遊
讚好:整潔度、職員與服務和設施服務
best hotel.
於 2024 年 5 月住了 3 晚
Ashleyth Chavez 於 2024年5月20日的回應
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

2/10 很差

Georgette (Miami)

家人同遊
不滿:設施服務和住宿狀況
This property is under construction! The lobby is the size of a closet. The pictures are not anything you will see when you get there. Beware!
於 2024 年 5 月住了 2 晚
Ashleyth Chavez 於 2024年5月20日的回應
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 優異

Freiby

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome and convenient
於 2024 年 5 月住了 2 晚
Ashleyth Chavez 於 2024年5月19日的回應
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 優異

Syandene

伴侶同遊
I loved my stay ,thank you again
於 2024 年 5 月住了 3 晚
Ashleyth Chavez 於 2024年5月19日的回應
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

2/10 很差

Drilon

多人同遊
不滿:整潔度、職員與服務和住宿狀況
Dirty
於 2024 年 5 月住了 1 晚
Alejandro 於 2024年5月21日的回應
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 優異

Jorge

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was located right across from the beach entrance. The staff went above and beyond to ensure our stay was exceptional. Shout out to Raul who made sure our vehicle was ready for a 3am departure. Will be staying here when I return to Miami.
於 2024 年 5 月住了 4 晚
Ashleyth Chavez 於 2024年5月20日的回應
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Raul our Front Desk. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

8/10 不錯

Sonya (Leesburg)

家人同遊
讚好:整潔度和職員與服務
They were doing renovations, so it was noisy!
於 2024 年 5 月住了 2 晚
Ashleyth Chavez 於 2024年5月17日的回應
Thank you for taking your time to leave a 4-star review. we appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 優異

Terez Marie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Conveniently located on Ocean Drive across from the beach. On the strip and in walking distance from everything. Clean, nice spacious room. Pool was a decent size with a hot tub. The only thing that would make it perfect is improving the free breakfast and a bar would be perfect inside the hotel as an option besides TGI Friday’s below. Oh and don’t ask for more than 1 towel lol.
於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月15日的回應
We're delighted to hear that you enjoyed our convenient location, spacious rooms, and pool area. Your suggestions about the breakfast and the addition of a bar are greatly appreciated, and we'll certainly consider them as we strive to improve our guests' experience. We apologize for the inconvenience regarding the towels and will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back soon for an even better stay!

10/10 優異

Laura

讚好:住宿狀況
Very nice
於 2024 年 5 月住了 2 晚
Ashleyth - Front desk 於 2024年5月14日的回應
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 優異

Jose Santos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 5 月住了 1 晚
Alejandro 於 2024年5月13日的回應
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 一般

SHANTE

於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月13日的回應
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 優異

Linda

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the property. Construction at the building and pool area is a down side.
於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月13日的回應
We're thrilled to hear that you loved the property overall. Rest assured, we're constantly striving to enhance our facilities to provide an even better experience for our guests. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable stay.

8/10 不錯

david curtis

家人同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
A lot of restaurants within easy walking distance. Ocean is across Ocean Drive about 1/4 mile.
於 2024 年 5 月住了 2 晚
Alejandro 於 2024年5月13日的回應
It's fantastic to hear that you found our location convenient with plenty of dining options nearby! Being within easy walking distance to numerous restaurants definitely adds to the overall experience. And having the ocean just a short stroll away is truly a bonus. We hope you had a wonderful time exploring the area and enjoying the beautiful views. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!

10/10 優異

Michal

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing. A very pleasurable experience. I highly recommend to anyone looking for a getaway.
於 2024 年 5 月住了 3 晚
Ashleyth Chavez 於 2024年5月20日的回應
Thank you for sharing such a glowing review of your stay at Bentley Hotel South Beach, and for awarding us a perfect 5 out of 5 rating. We are overjoyed to know that you had a great experience with our team and our amenities. It's feedback like yours that motivates our team to continue providing outstanding service and ensuring our guests have memorable stays. We're thrilled that we were able to contribute positively to your time in Miami Beach. Looking forward to welcoming you back soon for another wonderful experience.

10/10 優異

GURVINDER

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 5 月住了 5 晚
Ashleyth - Front desk 於 2024年5月8日的回應
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects. Your kind words are a great encouragement to our entire team. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

10/10 優異

Harvey

讚好:整潔度、職員與服務和住宿狀況
Beach
於 2024 年 4 月住了 2 晚
Alejandro 於 2024年5月7日的回應
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 一般

MICHAEL

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Old dated hotel
於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月6日的回應
Dear Michael, We're genuinely appreciative of your recent stay and for taking the time to share your feedback. We're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

8/10 不錯

Diana

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Amazing service with William at the front desk and Caesar the concierge. We had a 2 bedroom with kitchen and balcony which was fantastic for the 3 of us. Loved that we were close to the beach and volleyball. They provide bikes, beach chairs, umbrellas and coolers with ice for water which was fantastic. Downside was the construction noise as they were building a fitness area and courtyard. Overall, we loved the hotel and would come back.
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月3日的回應
It's wonderful to hear that William and Caesar provided amazing service during your stay. Having a spacious 2-bedroom suite with a kitchen and balcony sounds perfect for a group of three. The proximity to the beach and volleyball must have added to the enjoyment of your trip. It's great that the hotel provided convenient amenities like bikes, beach chairs, umbrellas, and coolers. We look forward to welcoming you back on your next visit!

8/10 不錯

Alyssa

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great place for price
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月3日的回應
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 優異

Angela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Ashleyth -Front desk 於 2024年5月5日的回應
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,

10/10 優異

AIDA (Amsterdam)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything you need is here. One of the best hotels I’ve stayed at on south beach. Clean, convenient, ocean front, and location is everything. The hotel has been renovated and they are keeping up with it. The rooms are perfect.
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月3日的回應
It's fantastic to hear that you found everything you needed at our hotel and that it ranks among the best you've stayed at on South Beach. We take great pride in maintaining cleanliness and convenience for our guests, and being oceanfront certainly adds to the appeal. We're thrilled that you appreciate our ongoing renovations and that the rooms met your expectations perfectly. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 優異

Jason

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this place and the service was amazing!
於 2024 年 4 月住了 2 晚
Alejandro 於 2024年5月2日的回應
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

2/10 很差

Indrit

商務旅客
不滿:整潔度、職員與服務和住宿狀況
This place is a dump; unsafe; dirty and smelly. Stay away
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月2日的回應
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 優異

Kaylynn

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
William was great! Will be back
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月2日的回應
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 優異

Camisha Latrice

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I always stay here when in the Miami area. I'll be back in November.
於 2024 年 4 月住了 1 晚
Alejandro 於 2024年5月2日的回應
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 不錯

Milana

於 2024 年 4 月住了 4 晚
Alejandro 於 2024年5月21日的回應
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 一般

Inna

不滿:整潔度、職員與服務和住宿狀況
Hotel was under renovation, which was not stated anywhere. We booked 1 bedroom ocean view suite, and instead we were placed on the 2nd floor with no ocean view and the room very old and not renovated. Hotel looked nothing like the pictures and most of the areas on the pool deck were under construction.
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月1日的回應
We appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 優異

Gabriela

於 2024 年 4 月住了 4 晚
Ashleyth Chavez 於 2024年5月20日的回應
Dear Gabriela,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

8/10 不錯

Anthony

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The rooms were great! The property is in transition as they are updating, repairing and cleaning a lot of the outside and common spaces The valet situation left a lot to be desired as we often found ourselves running late due to waiting for our car. They seemed overworked and at times distracted
於 2024 年 4 月住了 6 晚
Alejandro 於 2024年5月1日的回應
We're delighted to hear that you enjoyed your rooms! We appreciate your understanding as we work on improving and enhancing our property. Your feedback regarding the valet service is valuable, and we'll address this to ensure a smoother experience for our guests. Our team is dedicated to providing excellent service, and we'll take your comments into consideration as we continue to strive for improvement. Thank you for sharing your experience, and we look forward to welcoming you back again soon.

10/10 優異

Sonia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was close to the ocean and all the shopping and hangout spots. The staff was awesome and I can tell once the upgrades are completed it will be even better!
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年5月1日的回應
We're thrilled to hear that you enjoyed our convenient location near the ocean and popular shopping areas! Thank you for your kind words about our staff—we take pride in providing excellent service. We're excited about the upgrades we have in progress, and we can't wait to share the improved experience with you in the future. Your support means a lot to us, and we look forward to welcoming you back for an even better stay!

8/10 不錯

Kateryna (New York)

於 2024 年 4 月住了 12 晚
Ashleyth - Front desk 於 2024年5月14日的回應
Dear Kateryna ,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 優異

Ashley

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ashleyth - Front desk 於 2024年4月27日的回應
Dear Ashley , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 優異

Gwendolyn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Concierge Caesar was very friendly and there to welcome us when we arrived. Took care of our luggage and getting our car valet parked. Our room was interestingly shaped and quite spacious . And the bed was one of the most comfortable ones we have had in a hotel. We had a room at the back of the hotel and although the view was missing the quiet more than made up for it. We would definitely go back.
於 2024 年 4 月住了 1 晚
Ashleyth - Front Desk 於 2024年4月27日的回應
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Cesar our concierge. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

2/10 很差

Sharon

讚好:整潔度和職員與服務
The noise was unbearable. There was construction noise and intermittent buzzing and drilling in my room 24 hours a day - I woke up to it at 6am and it was still happening every minute or 2 at 11pm. I literally paid to stay at another hotel.
於 2024 年 4 月住了 4 晚
Alejandro 於 2024年5月1日的回應
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 優異

Justyna

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Complementary beach towels were a nice surprice.
於 2024 年 4 月住了 3 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our amenities . Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

6/10 一般

Kimberly

多人同遊
讚好:整潔度和職員與服務
Its an older building. The room was sufficient but there is not a lot flat surfaces to place your stuff. And the fire alarm kept going off during the night. The service and staff were very friendly and accommodating.
於 2024 年 4 月住了 3 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fire alarm during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 優異

rudy

讚好:職員與服務、設施服務和住宿狀況
The receptionist at the front desk was very nice, helpful and personable.
於 2024 年 4 月住了 2 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

8/10 不錯

Emmanuel

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Nice place but renovations are happening
於 2024 年 4 月住了 8 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your rating. Your insights can help us continue to improve and provide exceptional service to our guests. We apologize for the inconvenience regarding the noise we will try our best to work on it and make our guests to feel more comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 優異

Chelsea

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the front desk is a hit or a miss. However, Cesar and the manager were extremely friendly, hospitable, pleasant and accommodating. Cesar helped facilitate an early check in by asking the cleaning crews manager when the help desk did not propose or attempt to find a solution. They also allowed us to use the pool after checkout and kept our bags because our flight was later during the day. On top of all that, they provide chairs for the beach, towels, bikes, water bottles whenever asked and often it was offered without having to ask and last but not least they have a champagne hour at 5pm.
於 2024 年 4 月住了 3 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great location and excellent concierge Cesar he truly works hard to help and accommodate our guest the best way he can. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay and enjoy our champagne hours again in Miami Beach. Warm regards,

10/10 優異

Bernice

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
La localidad es genial, el servicio excelente. Altamente recomendado.
於 2024 年 4 月住了 1 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great location and excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards, ready for your next visit.

10/10 優異

Judy Sardinha

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I really enjoyed the stay. Very clean and crisp. Simple decorations. Across the street from the beach and a walk to so many places.
於 2024 年 4 月住了 4 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were4 delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,

10/10 優異

Tomasz

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
really good property is access to restaurants people who work there is really friendly good place for stay higher recommend
於 2024 年 4 月住了 2 晚
Ashleyth - front desk 於 2024年4月27日的回應
Dear Tomasz ,Thank you so much for taking time out of your day to leave us such a nice review. We love hearing that you had such a great time with us and our staff met up with your expectations! We appreciate your feedback and appreciate your words and will take it to accountability to better ourselves. we hope you can come visit us soon!

10/10 優異

Adriana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Dear Adrianna , Thank you for awarding Bentley Hotel South Beach with a 5-star rating. We are thrilled to see such a positive assessment of your stay with us, and it's gratifying to know that we were able to meet and possibly exceed your expectations. While your review is succinct, we would be delighted to hear more about your experience. Any specific highlights or aspects that contributed to your high rating would be greatly appreciated, as they help us understand what we're doing right and where we can continue to excel. We eagerly await the opportunity to host you again, ensuring another exceptional stay in Miami Beach. Warm regards,

10/10 優異

Jakaye

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Ashleyth - Front desk 於 2024年4月23日的回應
Dear Jakaye , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!