There was a roach crawling across our pillows! There was also ants on the bed sheets. The front desk staff was rude. They double booked our room as someone was in our room when we tried to access eith the digital key. If it wasn't for the door jamber, we would have walked in on someone as our key worked. Front desk gave us an attitude as they switched us to another room saying we were only here for 1 night.
Benjamin
於 2024 年 5 月住了 1 晚
10/10 優異
Julie
伴侶同遊
2024年5月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great. A little confusing trying to get the shuttle from the airport to hotel. There is no clear phone number to get them but after a while we found it
Julie
於 2024 年 4 月住了 1 晚
10/10 優異
Katherine
2024年5月8日
讚好:整潔度和職員與服務
Katherine
於 2024 年 5 月住了 1 晚
10/10 優異
Tahmina
2024年5月8日
讚好:整潔度、職員與服務和住宿狀況
Tahmina
於 2024 年 5 月住了 3 晚
2/10 很差
Maria
2024年5月7日
不滿:整潔度、職員與服務和住宿狀況
I have stayed at multiple Embassy Suites before. This one by far has been the worst!
The maids do NOT come daily to clean your room, they will NOT give you extra towels if you ask.
The hot tub water was green, and dirty. We never saw anybody come and clean it the five days we stayed here. The parking is $25 a night something that is not mentioned in the booking.
You will NOT have a good nights sleep as this is a noisy hotel. You hear the planes all night and if that noise is not enough then you get to hear the train.
I would not recommend this place to anyone.